local delivery partially aborted

[schroeppel]

Hi,

i have problems to start the "local delivery" service on scalix 9.4.0.
shortly after the service start he stops is there any way to fix the problem?

Thankx for you help
Andy

[ScalixSupport]

Hi Andy!

Check what error is/are there in the fatal log or run the command omshowlog to see what
error has caused Local Delivery to crash?

Have you restarted (omshut/omrc) your server? If so, does the error re-appear after the restart?

Thanks,
Subir

[schroeppel]

Hi,
i restart scalix more the one time the error comes back. i have also cleand the que but the same!

her the fatal log.

SERIOUS ERROR Local Delivery(Local Delivery) 05.16.07 15:59:24
[SYS 2]
File Name: /var/opt/scalix/user/g000038/0000001
Pid of logging process: 27451
Current errno value: 2


SERIOUS ERROR Local Delivery(Local Delivery) 05.16.07 16:00:05
[SYS 2]
File Name: /var/opt/scalix/user/g000038/0000001
Pid of logging process: 27755
Current errno value: 2

[SYS 5] Input/output error

thanks
Andy

[ScalixSupport]

Hi Andy!

Your error is:

SERIOUS ERROR Local Delivery(Local Delivery) 05.16.07 15:59:24
[SYS 2]
File Name: /var/opt/scalix/user/g000038/0000001
Pid of logging process: 27451
Current errno value: 2

The error code "SYS 2" indicates file or directory does not exist, see below:

[root@subir-rhel4 ~]# omsolve -n SYS 2
-------------------------------------------------------------------------------
Error Group: OM.SYS Error Number: 2

No such file or directory

A file name is specified and the file should exist but does not,
or one of the directories in a pathname does not exist, or a
pathname is too long or is an empty string.

To know the user associated with user folder g000038, run the command below:

Code: Select all

omshowu -O $((32#??))

where ?? is the last letters from your directory, 38 in your case.
If it shows a user, then continue to run omscan for this user, use the steps below:
omscan -Avfx -U <username>/<mailnode>
else, you will see an error that the user doesn't exist. That will then allow you to delete
the folder. Most likely, you will see that /var/opt/scalix/??/s/user/u000038 does not exist,
but that the related folder, which starts with a g, does exist. If you delete the "g" folder,
the error will go away.

Thanks,
Subir

[schroeppel]

Thanks it works!

Andy