manual backup

[olotech]

Code: Select all

[root@fedora]# cat /var/opt/scalix/fa/s/sys/version
11.0.0.431


[ScalixSupport]

Submit the result for just a few what you get for the command omvers.

Thanks,
Subir

[olotech]

Submit the result for just a few what you get for the command omvers.

Thanks,
Subir

Code: Select all

# omvers
        ZH_CN/UTF8,N/msgcats/mc_133            11.0.2.17
        ZH_CN/UTF8,N/msgcats/mc_106            11.0.2.17
        ZH_CN/UTF8,N/msgcats/mc_ch             11.0.2.17
        ZH_CN/UTF8,N/msgcats/mc_112            11.0.2.17
        ZH_CN/UTF8,N/msgcats/mc_116            11.0.2.17
        ZH_CN/UTF8,N/msgcats/mc_1191           11.0.2.17
        ZH_CN/UTF8,N/msgcats/mc_dca            11.0.2.17
        ZH_CN/UTF8,N/msgcats/mc_204            11.0.2.17
        ZH_CN/UTF8,N/msgcats/mc_110            11.0.2.17
        ZH_CN/UTF8,N/msgcats/mc_119            11.0.2.17
        ZH_CN/UTF8,N/msgcats/mc_mm             11.0.2.17
        ZH_CN/UTF8,N/msgcats/mc_vista          11.0.2.17
        ZH_CN/UTF8,N/msgcats/mc_1171           11.0.2.17
        ZH_CN/UTF8,N/msgcats/mc_1170           11.0.2.17
        ZH_CN/UTF8,N/msgcats/mc_aw             11.0.2.17
        ZH_CN/UTF8,N/msgcats/mc_101            11.0.2.17
        ZH_CN/UTF8,N/msgcats/mc_core           11.0.2.17
        ZH_CN/UTF8,N/msgcats/mc_1190           11.0.2.17
        ZH_CN/UTF8,N/msgcats/mc_117            11.0.2.17
        ZH_CN/UTF8,N/msgcats/mc_109            11.0.2.17
        ZH_CN/UTF8,N/msgcats/mc_120            11.0.2.17
        ZH_CN/UTF8,N/msgcats/mc_208            11.0.2.17
        ZH_CN/UTF8,N/msgcats/mc_107            11.0.2.17
        ZH_CN/UTF8,N/msgcats/mc_102            11.0.2.17
        ZH_CN/UTF8,N/msgcats/mc_207            11.0.2.17
        ZH_CN/UTF8,N/msgcats/mc_205            11.0.2.17
        ZH_CN/UTF8,N/msgcats/mc_sys            11.0.2.17
        ZH_CN/UTF8,N/msgcats/mc_w              11.0.2.17
        ZH_CN/UTF8,N/msgcats/mc_124            11.0.2.17
        ZH_CN/UTF8,N/msgcats/mc_132            11.0.2.17
        ZH_CN/UTF8,N/msgcats/mc_203            11.0.2.17
omdelmn                                11.0.2.17
        omwebconf                              11.0.2.17
        sxmkindex                              11.0.2.17
        omconfpwd                              11.0.2.17
        omldapsearch                           11.0.2.17
        phonehome.sh                           11.0.2.17
        ompwget                                11.0.2.17
        omslapd                                11.0.2.17
        omshowlvl                              11.0.2.17
        sxeventserver                          11.0.2.17
        dirsync                                11.0.2.17
        sxprepsmartcache                       **********
        item.browse                            11.0.2.17
        omcptree                               11.0.2.17
        service.router                         11.0.2.17
        omshowpwd                              11.0.2.17
        omhtml.user                            11.0.2.17
        omaddacln                              11.0.2.17
        sxmsusage                              **********
        ommodpdl                               11.0.2.17
        omon                                   11.0.2.17
        omrealpath                             11.0.2.17
        ice.cgi                                11.0.2.17
        ldapmapper                             11.0.2.17
        omsolveio                              11.0.2.17
        ommnmpfile                             11.0.2.17



[ScalixSupport]

Hi!

Edit the file /var/opt/scalix/fa/s/sys/version and replace its content with 11.0.2.17. Save and
exit this file, restart the scalix-installer and re-configure all components.

Please feel free to clarify your confusions.

Thanks,
Subir

[olotech]

hi

i modified the file /var/opt/scalix/fa/s/sys/version with 11.0.2.17

but after i start the scalix installer and follow the wizard :

Code: Select all

2007-04-06 11:10:29,423 INFO Scalix Server not running for RES config, starting it now...
2007-04-06 11:10:29,460 INFO Starting Scalix server
2007-04-06 11:15:31,988 ERROR Operation failed: Starting Scalix server failed. The start command was successful but the server appears not to be running
2007-04-06 11:15:32,054 ERROR Aborting...!
2007-04-06 11:15:32,054 CRITICAL Operation failed: Web apps config function configure_res failed: Failed to add "query admin" user sxqueryadmin@fedora.olomedia.eu. /opt/scalix/bin/omaddu reported the following error: omaddu : [OM 8114] Could not get a license to configure this user.
.Please check that the domain olomedia.eu is licensed.
2007-04-06 11:15:32,054 ERROR Operation failed: Aborting web apps configuration

what can i do?

[ScalixSupport]

Hi!

Can you send the result for the command sxlicence. Also send the uncommented lines of
the file /var/opt/scalix/??/res/config/res.properties

Thanks,
Subir

[olotech]

the command sxlicence sent me the result: command not foun


here the res.proprerties

Code: Select all

#
# Remote Execution Properties file
#

# Enable Kerberos secure communication between Ubermanager and RES - set to true or false
# Note: Ubermanager *must* have a matching ubermanager.kerberos.mode value in its ubermanager.properties
# configuration file
res.kerberos.mode=__SECURED_MODE__
#
# UberManager master host.
#
res.ubermanager.host=__FQHN_FOR_UBERMANAGER__
#remote notification port:
res.ubermanager.udp.port=3450
res.tomcat.tcp.port=__TOMCAT_PORT__
# location of the registration store relative to where /etc/opt/scalix/res/store
res.events.store=events.data
#number of notification threads Max is 3
res.notification.numThreads=2
#
# timeout waiting for registration ACK (millisecs)
#
res.registration.timeout=5000

#
# number of retries sending registration (-1 = unlimited)
#
res.registration.retries=100

#
# number of millseconds between heartbeats
#
res.notification.heartbeat.interval=60000

#
# XML security stuff
#
res.kerberos.loginConfFile=krblogin.conf
res.kerberos.loginConfStanza=RES
res.kerberos.realm=__KERBEROS_REALM__
res.kerberos.kdc=__FQHN_FOR_KDC_HOST__

# comma-separated list of allowed clients - "if you're not on the list, you're not coming in!"
# empty list means any client is allowed (not recommended unless you want anyone to be able to execute admin commands
# on your mail server).  Spaces and case do not matter. You do not need to append the realm either.
res.kerberos.allowedclients=ubermanager/__FQHN_FOR_UBERMANAGER__

#
#language and char environment variables for
# the executing om* commands
#
res.env.lang=en_US.UTF-8
res.env.charset=UTF-8
#
# file where named instances are defined
#
res.namedinstance.global=/etc/opt/scalix/instance.cfg
#
# Sudo mode. If this is set to true then all commands sudo will execute must be in the sudoers file.
# Sudo and Command prefix for secured non-root execution of Tomcat
# default value for sudo is false. To use sudo you must set this attribute to
# true and read the Scalix Administration Guide and the configuration for sudo
# documentation and ensure that all commands needed for non-root access execution
# by the UM and RES are in the sudoers file with NOPASSWD access otherwise it want
# work.
res.commands.sudo.mode=false
#default value for Scalix install directory is /opt/scalix
# this directory must contain two peer sub-directories bin and diag where
# all the scalix commands reside.
res.commands.scalixHome=/opt/scalix
#
# Flag for configuration. This value is set by Merlin
# to true after configuration.
#
#
# RES version number
#
res.version=11.0.2
res.configured=__CONFIGURED__

[ScalixSupport]

Seems the backup is creating all the trouble or the backup was not taken properly, and the
Scalix 11 installer is not able to pick the message store.

Can you tell the steps you have performed till now, this would help me understand your
situation.

Thanks,
Subir

[olotech]

ok :
1- removed previuos scalix installation
2- removed /var/opt/ dir
3- copy /var/opt/scalix from old hard disk and paste on /var/opt/ of new server
4- modified the /var/opt/scalix/fa/s/sys/version with the version 11.0.2.17
5- tried to reinstall scalix

[ScalixSupport]

Hi!

Before creating backup of the message store on the old server do the following:
1. Shutdown Scalix using command omshut
2. Take backup of message store preserving permissions, as there are dependencies of
file permission using the command below:

Code: Select all

[root@subir-rhel4 ~]# cd /var/opt/
[root@subir-rhel4 opt]# tar --preserve --same-owner -cvf scalixdata.tar scalix/*

the above command will restore the owner, permission and order.

On the new server, uninstall existing Scalix, forcibly delete the folders /var/opt/scalix/*,
/etc/opt/scalix* and /opt/scalix*. Now, you can untar the backup file, make sure in this
new server a hierarchy of /var/opt/scalix should exist as the one existed on the old
server.

Create user and group "scalix" with same UID and GID as the one in old Scalix Server,
and try running the scalix installer, which should be prompt/find existing mail store. If not,
stop the installer, try installing from command line and use the --debug switch for the
installer, like:

Code: Select all

./scalix-installer --debug

This option should give you an idea why the installer is missing the existing message
store.

Try the above steps. I am sure they would be helpful.

Thanks,
Subir

[ScalixSupport]

Hi!

Check the restore section of this page for references:
http://mitopia.net/index.php/Scalix_on_CentOS#Restore

Thanks,
Subir

[olotech]

Create user and group "scalix" with same UID and GID as the one in old Scalix Server,
and try running the scalix installer

how can i find UID and GID used for scalix on old server?

thx for your help now i try following your instructions

[ScalixSupport]

Hi!

The information for each user is found in /etc/passwd file, while for group information for
each group could be found in /etc/group. To add a group you can use command groupadd
while to add a user use command adduser or useradd. In RHEL4, these commands are
located in /usr/sbin folder.

The commands gid and uid help in knowing the id's for group and user respectively.

Feel free to clarify your confusions.

Thanks,
Subir

[olotech]

Hi!

Before creating backup of the message store on the old server do the following:
1. Shutdown Scalix using command omshut
2. Take backup of message store preserving permissions, as there are dependencies of
file permission using the command below:

Code: Select all

[root@subir-rhel4 ~]# cd /var/opt/
[root@subir-rhel4 opt]# tar --preserve --same-owner -cvf scalixdata.tar scalix/*

the above command will restore the owner, permission and order.

On the new server, uninstall existing Scalix, forcibly delete the folders /var/opt/scalix/*,
/etc/opt/scalix* and /opt/scalix*. Now, you can untar the backup file, make sure in this
new server a hierarchy of /var/opt/scalix should exist as the one existed on the old
server.

Create user and group "scalix" with same UID and GID as the one in old Scalix Server,
and try running the scalix installer, which should be prompt/find existing mail store. If not,
stop the installer, try installing from command line and use the --debug switch for the
installer, like:

Code: Select all

./scalix-installer --debug

This option should give you an idea why the installer is missing the existing message
store.

Try the above steps. I am sure they would be helpful.

Thanks,
Subir

hi, i followeb all the above descrived steps.
here a significant part of the installation debug:

Code: Select all

INFO:merlin:Server's existing mailnode is fedora
INFO:merlin:Configuring / installing SAC
DEBUG:merlin:Running sac.configure with:  True fedora ['olomedia.eu'] []
DEBUG:merlin:configuring.../var/opt/scalix/fa/caa/scalix.res/config/ubermanager.properties
DEBUG:merlin:configuring.../var/opt/scalix/fa/caa/config/krblogin.conf
DEBUG:merlin:Created sxqueryadmin password file: /var/opt/scalix/fa/caa/scalix.res/config/psdata
DEBUG:merlin:Calling web apps config function configure_res
INFO:merlin:Configuring RES in /var/opt/scalix/fa/res/config ...
INFO:merlin:Configuring / installing RES
DEBUG:merlin:Scalix path: /var/opt/scalix/fa/s/
DEBUG:merlin:Message store checking: /var/opt/scalix/fa/s/sys/version  exists: True
DEBUG:merlin:Running res.configure with:  fedora.olomedia.eu  False fedora False ['olomedia.eu']
DEBUG:merlin:checking if Administration groups exist on this host
DEBUG:merlin:Creating Scalix Administrator user...sxqueryadmin; ul-authid=sxqueryadmin@fedora.olomedia.eu
DEBUG:merlin:Failed to create Scalix Query Admin
DEBUG:merlin:RuntimeError:Failed to add "query admin" user sxqueryadmin@fedora.olomedia.eu. /opt/scalix/bin/omaddu reported the following error: omaddu : [OM 8024] The name/mailnode "sxqueryadmin/fedora/IA=sxqueryadmin-fedora@olomedia.eu" already exists

The name/mailnode is that of an existing user
.Please check that the domain olomedia.eu is licensed.
ERROR:merlin:Aborting...!
CRITICAL:merlin:Operation failed: Web apps config function configure_res failed: Failed to add "query admin" user sxqueryadmin@fedora.olomedia.eu. /opt/scalix/bin/omaddu reported the following error: omaddu : [OM 8024] The name/mailnode "sxqueryadmin/fedora/IA=sxqueryadmin-fedora@olomedia.eu" already exists

The name/mailnode is that of an existing user
.Please check that the domain olomedia.eu is licensed.
ERROR:merlin:Operation failed: Aborting web apps configuration




[ScalixSupport]

Hi!

Ideally this issue
http://bugzilla.scalix.com/show_bug.cgi?id=12657
has already been fixed.

Can you send the result of commands:

Code: Select all

omsearch -e s=sxqueryadmin*
rpm -qa | grep scalix
omshowmnmp
hostname
hostname --fqdn
hostname -s

Thanks,
Subir