Recovery of deleted folder

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anthony.hardy
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Recovery of deleted folder

Postby anthony.hardy » Mon May 01, 2006 11:33 am

I have a user that deleted a folder (where most of her mail is stored, as she sorts from the inbox). She deleted (or so she believes) the folder. I cannot find it in Outlook. Not that it should matter, but she was using SWA at the time.

I have looked at my cron logs for omtidyallu and it shows removal of two items from her wastebasket.

I have a tarred copy of everything from the previous night, and THOUGHT I had isdb running (process is running), but I haven't had time to check the logs ( I know, bad admin, but this is 1% of my job) . .I probably didn't do someihing in the 40+ pages of instructions, heh.

So my question is, is there anyway for me to figure out what to restore to get her folder back? If I loose all email from my last back forward is fine (including calendar items, etc), but the structure makes no logical sense (data files tied somehow to other stuff, etc). Sorry, I'm just used to the nice normal linux email world where folders are files and you just restore a file.

I wouldn't normally worry, but this is the Dean of Instruction, and no matter what our policy says about recovering specific items after nightly deletions, I have make a sincere effort. Any help is GREATLY appreciated.

anthony.hardy
Posts: 59
Joined: Wed Jul 27, 2005 9:49 am
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Postby anthony.hardy » Mon May 01, 2006 11:39 am

might have made some headway in understanding structure here:

/var/opt/scalix/data/0000046
/var/opt/scalix/user/g000046
/var/opt/scalix/user/u000046

these are the users two folders? the user folder contains folders, caledars, permissions, maybe even subjects? and the data saves the actual messages/events?

either way, if I get all three folders and restore, will this do what I want?

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Postby ScalixSupport » Tue May 02, 2006 7:49 am

Hi,

when you say you have a full backup of the previous night, I am assuming you are referring to a copy of /var/opt/scalix. If that is the case, good. Read on. If not, nothing I can do for you. :-)

There are a number of threads regarding restore and backup. It is possible to restore the previous' nights backup to a backup server and then use Outlook to access the mailbox. Simply copy the folder you need to a PST and import it that into the Dean's account on the production server.

Thanks,

Sascha.

anthony.hardy
Posts: 59
Joined: Wed Jul 27, 2005 9:49 am
Contact:

Postby anthony.hardy » Tue May 02, 2006 8:42 am

Perfect, even better. Thanks Sascha!


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