How do I create multiple BlackBerryAgent processes on my ScalixBES server?
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Revision as of 18:52, 19 April 2010 by Ltward (Talk | contribs) (Created page with 'If the BlackBerryAgent process is using too much memory, it can be helpful to split the BES users across multiple BlackBerryAgent processes. <br> '''DO THIS AFTER MAKING A COMP...')
If the BlackBerryAgent process is using too much memory, it can be helpful to split the BES users across multiple BlackBerryAgent processes.
DO THIS AFTER MAKING A COMPLETE BACKUP OF YOUR SYSTEM, INCLUDING THE REGISTRY.
The combined steps to do the above are as follows:
- Stop the "BlackBerry Controller" service.
- Create a new directory called something like "S:\BESAdminTemp".
- Open the Control Panel and open the "System" icon.
- Select the "Advanced Tab" in the "System" dialog.
- Click the "Environment Variables" button.
- In the "user variables" section update the "TEMP" and "TMP" variables to the value "S:\BESAdminTemp".
- Open 'regedt32' and goto
HKEY_LOCAL_MACHINE\Software\Research In Motion\BlackBerry Enterprise Server\Dispatcher\
and add the following DWORD entry with a value of 5
"AgentOptimizeAlgorithm"=dword:00000005
- Reboot the machine