omresetmn Error

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Derek
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omresetmn Error

Postby Derek » Tue Apr 18, 2006 12:03 pm

Currently I am experiencing some problems with Scalix, but I won't get into all of that now. I have a feeling the error I am receiving may be playing a part in the problem.

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[root@myscalix logs]# omresetmn
Disabling 1 subsystem(s).
Directory Relay Server      Stopped
Enabling 1 subsystem(s).
Directory Relay Server      Started
Failed to modify mapping file.


How can I fix this issue? Is there anything else that I should be looking for?

Thanks in advance.

ScalixSupport
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Postby ScalixSupport » Tue Apr 18, 2006 12:47 pm

Check that you are running as root and that the permissions on /var/opt/scalix/sys/MnMapFile allow for you to be able to delete/write it.

Cheers

Dave

Derek
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Contact:

Postby Derek » Tue Apr 18, 2006 1:46 pm

Hmm, no luck. The file MnMapFile did not exist, but mnMapFile did.

I was logged in as root. I changed the permissions a number of times, including 777, but I still get the same result.

I did the same for MnMapFile, but that did not seem to have an effect either as I still get the same result.

Also, the file was empty.

ScalixSupport
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Postby ScalixSupport » Tue Apr 18, 2006 1:48 pm

You passed the first test by spotting my deliberate error. This now qualifies you for further assistance :-)

Can you run the command

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omshowmnmp


Cheers

Dave

Derek
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Postby Derek » Tue Apr 18, 2006 1:59 pm

Ah, so that's how it is around here.

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[root@myscalix sys]# omshowmnmp
No entries in mailnode mapping file


Not surprising I guess.

ScalixSupport
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Postby ScalixSupport » Tue Apr 18, 2006 2:03 pm

In that case, I'm not worried about that error. It just indicates that the mnMapFile wasn't ( or isn't ) present.

It will be rebuilt when it is required ( typically delegate or FreeBusy access ).

Cheers

Dave

Derek
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Postby Derek » Tue Apr 18, 2006 4:21 pm

So you're saying that this is a symptom of my problem and not a cause?

New piece of information:

I tried to do an ommodu and change my mailnode to the main mailnode (the one my sendmail server forwards the email on to) and came back with:

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ommodu : [OM 8055] The new mailnode is not known


Now what?

ScalixSupport
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Postby ScalixSupport » Tue Apr 18, 2006 5:36 pm

Maybe it's best that you tell me what your original problem is.

Cheers

Dave

Derek
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Joined: Fri Mar 24, 2006 4:53 pm
Contact:

Postby Derek » Wed Apr 19, 2006 8:39 am

Sure.

We're running a test of Scalix Enterprise (though we are now officially a paying client). The other day, a DNS server was replaced with a new one (including a new IP address). I was unaware that this switch was taking place. Consequently, I did not change /etc/resolv.conf thus disabling our co-location scalix server (the first to receive email to relay it) ability to resolve our local scalix server.

On both machines, I was able to delete and re-add the routes to one another, but when trying to use ommodu to change the mailnode for the email address I am using it tells me on the local machine that "the new mailnode is not known" and when attempting this on the co-lo machine that the user cannot be found. However, in the latter situation, when running "omsearch -e CN=*" the user is listed.

I have restarted scalix and sendmail numerous times. I have even rebooted both machines. I have also tried running omresyncds and omexeccda. Using omshowds and omlistds produce results that appear to be correct.

Also, if it helps, I emailed the support email address yesterday. But I pretty much laid it all out in this post.

Thanks for your time.


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