Install problems on Suse 9.1

[mpullen]

Trying to install the evaluation on Suse 9.1. The installer returns the following message when I supply the path to the .rpm files.

Could not find any new Scalix packages suitable for this platform. Perhaps you already have all new Scalix packages installed, or are looking in the wrong directory.

When I attempt to install the RPM manually I get the following message.

scalix-server-eval-9.2.0.115-0.1.suse91.i586.rpm can not be installed.

So what is goin on?

Running

OS: Suse 9.1
arch: i586 :?:

[ScalixSupport]

Can you post the contents of /var/log/scalix-installer-xxxx.log ?

Also, are you using SuSE Pro 9.1 ?

Cheers

Dave

[mpullen]

Yes, sorry about that. I am using suse 9.1 PRO. Do you not suppor that OS?

Here is the log file output
2005-03-14 11:49:58,091 INFO Starting Scalix Installer (Evaluation)
2005-03-14 11:50:38,336 INFO Current locale is en_US and default is en_US
2005-03-14 11:50:40,439 INFO Packages installed: {}
2005-03-14 11:50:41,031 INFO Obsolete packages installed: {}
2005-03-14 11:50:42,660 INFO Saving installation type: installall mode: typical
2005-03-14 11:50:43,189 INFO Operation passed: OS release check SuSE Linux 9.1 (i586)
2005-03-14 11:50:43,189 INFO Operation passed: Memory check 515900
2005-03-14 11:50:43,190 INFO Operation passed: Disk space check 688712
2005-03-14 11:50:43,228 INFO Tomcat was running when we started: False
2005-03-14 11:50:44,899 INFO Saving installation directory: /root/scalix-9.2.0-eval/software/scalix_server
2005-03-14 11:50:45,176 CRITICAL Failed running command /bin/rpm -q --qf "%{NAME} %{VERSION} %{SIZE} %{ARCH} %{OS} %{RELEASE} %{DISTRIBUTION}
" -p /root/scalix-9.2.0-eval/software/scalix_server/scalix-server-eval-9.2.0.115-0.1.sles9.i586.rpm /root/scalix-9.2.0-eval/software/scalix_server/scalix-swa-9.2.0.212-1.noarch.rpm /root/scalix-9.2.0-eval/software/scalix_server/scalix-sac-9.2.0.211-1.noarch.rpm /root/scalix-9.2.0-eval/software/scalix_server/scalix-res-9.2.0.211-1.noarch.rpm /root/scalix-9.2.0-eval/software/scalix_server/scalix-websplats-configurator-py23-9.2.0.211-1.noarch.rpm /root/scalix-9.2.0-eval/software/scalix_server/scalix-server-eval-9.2.0.115-0.1.rhel3.i386.rpm /root/scalix-9.2.0-eval/software/scalix_server/scalix-websplats-configurator-py22-9.2.0.211-1.noarch.rpm /root/scalix-9.2.0-eval/software/scalix_server/scalix-server-eval-9.2.0.115-0.1.suse91.i586.rpm /root/scalix-9.2.0-eval/software/scalix_server/scalix-server-eval-9.2.0.115-0.1.fc3.i386.rpm with status: 4 , results ['scalix-swa 9.2.0.212 4217629 noarch linux 1 (none)', 'scalix-sac 9.2.0.211 10616581 noarch linux 1 (none)', 'scalix-res 9.2.0.211 1847579 noarch linux 1 (none)', 'scalix-websplats-configurator-py23 9.2.0.211 60311 noarch linux 1 (none)', 'scalix-websplats-configurator-py22 9.2.0.211 63136 noarch linux 1 (none)']
2005-03-14 11:50:45,177 INFO Searching /root/scalix-9.2.0-eval/software/scalix_server for relevant Scalix packages
2005-03-14 11:50:48,271 CRITICAL Failed running command /bin/rpm -q --qf "%{NAME} %{VERSION} %{SIZE} %{ARCH} %{OS} %{RELEASE} %{DISTRIBUTION}
" -p /root/scalix-9.2.0-eval/software/scalix_server/scalix-server-eval-9.2.0.115-0.1.sles9.i586.rpm /root/scalix-9.2.0-eval/software/scalix_server/scalix-swa-9.2.0.212-1.noarch.rpm /root/scalix-9.2.0-eval/software/scalix_server/scalix-sac-9.2.0.211-1.noarch.rpm /root/scalix-9.2.0-eval/software/scalix_server/scalix-res-9.2.0.211-1.noarch.rpm /root/scalix-9.2.0-eval/software/scalix_server/scalix-websplats-configurator-py23-9.2.0.211-1.noarch.rpm /root/scalix-9.2.0-eval/software/scalix_server/scalix-server-eval-9.2.0.115-0.1.rhel3.i386.rpm /root/scalix-9.2.0-eval/software/scalix_server/scalix-websplats-configurator-py22-9.2.0.211-1.noarch.rpm /root/scalix-9.2.0-eval/software/scalix_server/scalix-server-eval-9.2.0.115-0.1.suse91.i586.rpm /root/scalix-9.2.0-eval/software/scalix_server/scalix-server-eval-9.2.0.115-0.1.fc3.i386.rpm with status: 4 , results ['scalix-swa 9.2.0.212 4217629 noarch linux 1 (none)', 'scalix-sac 9.2.0.211 10616581 noarch linux 1 (none)', 'scalix-res 9.2.0.211 1847579 noarch linux 1 (none)', 'scalix-websplats-configurator-py23 9.2.0.211 60311 noarch linux 1 (none)', 'scalix-websplats-configurator-py22 9.2.0.211 63136 noarch linux 1 (none)']
2005-03-14 11:50:48,272 INFO Searching /root/scalix-9.2.0-eval/software/scalix_server for relevant Scalix packages
2005-03-14 11:50:59,674 INFO Ending Scalix Installer (Evaluation) - canceled by user on screen WizardInstallationFiles(30)

[ScalixSupport]

The output indicates that you already have those packages installed because RPM is returning all the request information.

Is there a reason why you are re-installing ?

Cheers

Dave

[mpullen]

Here's the output of what I get when I check if the RPM's are installed.

rpm -q scalix*
package scalix-res-9.2.0.211-1.noarch.rpm is not installed
package scalix-sac-9.2.0.211-1.noarch.rpm is not installed
package scalix-server-eval-9.2.0.115-0.1.fc3.i386.rpm is not installed
package scalix-server-eval-9.2.0.115-0.1.rhel3.i386.rpm is not installed
package scalix-server-eval-9.2.0.115-0.1.sles9.i586.rpm is not installed
package scalix-server-eval-9.2.0.115-0.1.suse91.i586.rpm is not installed
package scalix-swa-9.2.0.212-1.noarch.rpm is not installed
package scalix-websplats-configurator-py22-9.2.0.211-1.noarch.rpm is not installed
package scalix-websplats-configurator-py23-9.2.0.211-1.noarch.rpm is not installed

But if your sure, I am sure. Could you give me an idea about how to remove the package, maybe it's name or something?

I haven't installed it yet, so it shouldn't be installed, and it is not configured whatsoever.

Thanks.

[ScalixSupport]

Can you run the command:

Code: Select all

rpm -qa | grep scalix

and post the output ?

Cheers

Dave

[mpullen]

There is no output to this command.

[ScalixSupport]

Can you confirm the md5sum for scalix-server-9.2.0.115-1.suse91.i586.rpm is f16d686386ea291addf3bfb1a9f1578a

Cheers

Dave

[mpullen]

md5sum scalix-server-eval-9.2.0.115-0.1.suse91.i586.rpm

e6fe62f479522920195d573746bb0b74 scalix-server-eval-9.2.0.115-0.1.suse91.i586.rpm

[mpullen]

I guess I got a bad download. I redownloaded the rpm and everything is working fine.

Thanks :D