Yesterday I installed active sync on my server and i entered the server data in my iphone, the i phone loads a minute and shows the error "could not load account informations".
If i open the active sync address in my browser "https://xyz/Microsoft-Server-ActiveSync", it returns a error:
HTTP Status 500 -
type Exception report
message
description The server encountered an internal error () that prevented it from fulfilling this request.
exception
org.springframework.web.util.NestedServletException: Request processing failed; nested exception is com.scalix.wireless.api.service.PlatformException
org.springframework.web.servlet.FrameworkServlet.processRequest(FrameworkServlet.java:583)
org.springframework.web.servlet.FrameworkServlet.doGet(FrameworkServlet.java:501)
javax.servlet.http.HttpServlet.service(HttpServlet.java:627)
javax.servlet.http.HttpServlet.service(HttpServlet.java:729)
org.springframework.web.filter.AbstractRequestLoggingFilter.doFilterInternal(AbstractRequestLoggingFilter.java:156)
org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:76)
root cause
com.scalix.wireless.api.service.PlatformException
com.scalix.wireless.api.service.Connection.execute(Connection.java:132)
com.scalix.wireless.api.service.PlatformClient.getFolderlist(PlatformClient.java:512)
com.scalix.wireless.SessionManager.acquire(SessionManager.java:77)
com.scalix.wireless.controller.CheckAuthInterceptor.preHandle(CheckAuthInterceptor.java:68)
org.springframework.web.servlet.DispatcherServlet.doDispatch(DispatcherServlet.java:865)
org.springframework.web.servlet.DispatcherServlet.doService(DispatcherServlet.java:809)
org.springframework.web.servlet.FrameworkServlet.processRequest(FrameworkServlet.java:571)
org.springframework.web.servlet.FrameworkServlet.doGet(FrameworkServlet.java:501)
javax.servlet.http.HttpServlet.service(HttpServlet.java:627)
javax.servlet.http.HttpServlet.service(HttpServlet.java:729)
org.springframework.web.filter.AbstractRequestLoggingFilter.doFilterInternal(AbstractRequestLoggingFilter.java:156)
org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:76)
note The full stack trace of the root cause is available in the Apache Tomcat/5.5.28 logs.
Apache Tomcat/5.5.28
I also done "/opt/scalix/bin/omscan -afx", " omscan -AU "anita" -f -x", reset the imap cache of the user...
This error comes by every user!
How can i solve my problem??
thanks!!