Problems by accessing Web access via IE6 SP1

[treinert]

Hi,

i have a Problem when i want to access via IE6, there comes an Error like:

"null ist null oder kein Objekt"

what's this ?

Best Regards

Thomas Reinert

[ScalixSupport]

Hi

This is a generic error which doesn't highlight the underlying cause.

More detail can be found in the Tomcat logs for swa. The logs are situated in the tomcat home directory as logs/scalix-swa_log.YYYY-MM-DD.txt.

Cheers

Dave Kelly
Senior Support Engineer
Scalix Corporation.

[jo]

I get the same errors.
The error message says that the Drafts folder ("Entwürfe" in German) can't be opened. It seems to me that this is a problem with German umlauts. Is there a way to circumvent this?

Julian

[ScalixSupport]

Can you post some of the tomcat logging that shows this error ?

Cheers

Dave

[jo]

Here are the contents of scalix-swa_log.<date>.txt:

2004-07-05 19:45:07 StandardContext[/webmail]ip: 192.168.42.212; username: julian; message: JavaMailHelper.openFolder(): waiting to be able to open folder Entw&APw-rfe
2004-07-05 19:45:07 StandardContext[/webmail]ip: 192.168.42.212; username: julian; message: JavaMailHelper.openFolder(): waiting to be able to open folder Entw&APw-rfe
2004-07-05 19:45:07 StandardContext[/webmail]ip: 192.168.42.212; username: julian; message: <SOAP-ENV:Fault><faultcode>SOAP-ENV:CLIENT.SoapFault</faultcode><faultstring>MailFolderTree.create(Entw&amp;APw-rfe)

</faultstring><detail><e:SoapFault xmlns:e="http://scalix.com/errors"><message>MailFolderTree.create(Entw&amp;APw-rfe)

</message><debug>com.oddpost.soap.SoapFault: faultCode: SOAP-ENV:SERVER.FolderNotFoundException; faultString: can&apos;t open folder [Entw&amp;APw-rfe]

; detailName: FolderNotFoundException; detailMessage: can&apos;t open folder [Entw&amp;APw-rfe]

; detailDebugInfo: javax.mail.FolderNotFoundException: Entw&amp;APw-rfe not found
at com.sun.mail.imap.IMAPFolder.checkExists(IMAPFolder.java:266)
at com.sun.mail.imap.IMAPFolder.open(IMAPFolder.java:726)
at com.oddpost.mail.JavaMailHelper.openFolder(JavaMailHelper.java:529)
at com.oddpost.mail.JavaMailHelper.connectToMailbox(JavaMailHelper.java:222)
at com.oddpost.mail.JavaMailHelper.openFolder(JavaMailHelper.java:240)
at com.oddpost.mail.JavaMailHelper.openFolderReadOnly(JavaMailHelper.java:254)
at com.oddpost.server.mail.MailFolder.&lt;init&gt;(MailFolder.java:50)
at com.oddpost.server.mail.MailFolderTree.get(MailFolderTree.java:158)
at com.oddpost.server.module.SoapMail.status(SoapMail.java:114)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:324)
at com.oddpost.soap.SoapModule.invokeMethod(SoapModule.java:238)
at com.oddpost.soap.SoapRequestImpl.execute(SoapRequestImpl.java:140)
at com.oddpost.server.HttpRequestHandler.handleRequest(HttpRequestHandler.java:236)
at com.oddpost.server.SoapServlet.doPost(SoapServlet.java:50)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:763)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:856)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:284)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:204)
at com.oddpost.server.filter.HttpConfFilter.doFilter(HttpConfFilter.java:175)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:233)
... skipping the last 25 lines as irrelevant...
; isHeaderFault: false; faultActor: null
at com.oddpost.mail.JavaMailHelper.openFolder(JavaMailHelper.java:244)
at com.oddpost.mail.JavaMailHelper.openFolderReadOnly(JavaMailHelper.java:254)
at com.oddpost.server.mail.MailFolder.&lt;init&gt;(MailFolder.java:50)
at com.oddpost.server.mail.MailFolderTree.get(MailFolderTree.java:158)
at com.oddpost.server.module.SoapMail.status(SoapMail.java:114)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:324)
at com.oddpost.soap.SoapModule.invokeMethod(SoapModule.java:238)
at com.oddpost.soap.SoapRequestImpl.execute(SoapRequestImpl.java:140)
at com.oddpost.server.HttpRequestHandler.handleRequest(HttpRequestHandler.java:236)
at com.oddpost.server.SoapServlet.doPost(SoapServlet.java:50)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:763)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:856)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:284)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:204)
at com.oddpost.server.filter.HttpConfFilter.doFilter(HttpConfFilter.java:175)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:233)
... skipping the last 25 lines as irrelevant...
</debug></e:SoapFault></detail></SOAP-ENV:Fault>

Julian

[ScalixSupport]

Is this version 8.2 or 9.0 ? Our 9.0 evaluation does not contain a German-language version of SWA. Can I ask where you got this version of the client ?

Cheers

Dave.

[jo]

This is version 9.0, obtained through your evaluation program. Well of course it doesn't contain a German-language version of SWA, but that is part of my problem. The German version of Outlook seems to create the "Entwürfe"-Folder, and SWA can't access it because of the umlaut in the name (at least thats the way I understand it). Can I somehow tell SWA to skip that specific folder? It woudn't be such a big problem if this folder was inaccessible from the web, but the error causes the whole web application to become unusable.
Or am I on a completely wrong trail here? Please enlighten me...

Regards, Julian

[ScalixSupport]

You are quite correct in your diagnosis.

I don't have a magic wand to wave over this to make SWA useable in this case.
If you sign on to a brand-new mailbox with SWA first and then use Outlook, this will work.

I have raised this issue to our labs. I can't give any timescale to fix at present.

Cheers

Dave

[jo]

Thank you nevertheless. I'll go your proposed way to have a look at the web application.

Regards, Julian