can login to scalix

[bigd41]

Hello
I did a scalix install on a testing server. This server is a test server so no real domain or anthing just want to test and see if i like it and does what i want and learn it.

But I can not login to the admin console. I have try to reinstall and use the default admin login
instead of what I have chosen and that will not let me in.
Please tell me what I did wrong so I done have this problem in the real world.

thanks

[mephisto]

The default admin username is sxadmin@yourhost.yourdomain - at least it was until scalix 9.4. So if your server name is scalix.mydomain.local, than the username would be sxadmin@scalix.mydomain.local - not sxadmin@mydomain.local or sxadmin@myexternaldomain.com

[florian]

In Scalix 10, whatever you type into the installer will be taken for the admin logon. Unlike Scalix 9.4, the installer will *not* append the hostname to it.

If you're unsure, login to your UNIX command line as root and type the following command

Code: Select all

omshowu -n sxadmin

The output will contain a line with the "Authentication Identifer". This, in exact same spelling and casing, etc., is the login name you'll need for the Scalix Admin Console.

Hope this helps,
Florian.

[bigd41]

Yes this the admin console

[florian]

Does that mean it works for you now?

[bigd41]

Here is the output of when I type omshowu -n sxadmin

Authentication ID: sxadmin@testdevelop.exwebtech.local
User Name : sxadmin /CN=sxadmin
MailNode : testdevelop,exwebtech
Internet Address : sxadmin-testdevelop@exwebtech.local
System Login : sxadmin
Password : set
Admin Capabilities : YES
Mailbox Admin Capabilities : NO
Language : C
Virtual Vault : Enabled (default)
Mail Account: Unlocked
Last Signon : Never.
Receipt of mail : ENABLED
Service level : 0
Excluded from Tidying : NO
User Class : Limited
I type the auth id and that does not work. I also typed in the correct password

[florian]

maybe you want to reset the password using the ommodu -n sxadmin -p mynewpassword command.

you need to type the auth id exactly as shown - it is case-sensitive.

did you change the hostname of the machine after installation of scalix?

check the hostname in the authid of sxqueryadmin (with omshowu -n sxqueryadmin) and match this with the output of the "hostname --fqdn" command.

otherwise, please post the last part of /opt/scalix-tomcat/logs/caa.log logfile.

cheers,
Florian

[bigd41]

here is the scalix-tomcat log file
2006-02-18 11:51:54,689 INFO [SOAPDispatcherServlet.init:76] ====> CAA is starting up, standby <====
2006-02-18 11:51:54,851 WARN [CAAConfigLoader.parseConfigDocument:224] No services are configured in this config file
2006-02-18 11:51:55,197 ERROR [CAAConfigLoader.parseComponentNode:244] Service scalix.res, Component disabled has no class defined!
2006-02-18 11:51:55,600 INFO [GuidToServerCache$CleanupThread.run:39] Guid2Server cache is empty. Skipping cleanup
2006-02-18 11:51:55,614 INFO [NotificationEventListener.launch:242] Main Notification Event Listener thread launched...
2006-02-18 11:51:55,618 INFO [NotificationEventListener.launch:245] Notification Worker thread com.scalix.sac.ubermgr.events.NotificationEventListener$WorkerThread-thread-0 launched...
2006-02-18 11:51:55,622 INFO [NotificationEventListener.launch:245] Notification Worker thread com.scalix.sac.ubermgr.events.NotificationEventListener$WorkerThread-thread-1 launched...
2006-02-18 11:51:55,639 INFO [RESInitializer.initNotificationListener:214] RESMonitor-thread Thread launched...
2006-02-18 11:51:56,092 INFO [SOAPDispatcherServlet.init:118] ====> CAA started, you may fire when ready <====

[bigd41]

I do have a question. sense this is on my internal lan for testing. I need to login on the actual name and not the IP address. I get to my server by the IP address. will that cause the problem of not be able to login through the admin console

[florian]

No; using IP address instead of hostname can make a difference for Outlook MAPI connections, but not for browser type connections.

The log doesn't show any relevant error.

Did you use the version of Tomcat and Java that comes with Scalix? What version is this?

Can you login to Scalix Web Access using the same username and password?

Thanks,
F.

[bigd41]

Tomcat, I installed what came with scalix.
I was able to login the web acces webmail
So I am wonder why i can't login the back end

[bigd41]

I still can't login into the admin sac
I am able to login to the web access with the same user id

but still can not login in to sac with the same user id

[ScalixSupport]

Hi,

this is Scalix 10?

Please make the following modification to
/etc/opt/scalix/caa/config/log4j.properties

# switch on or off level and log destinations here
log4j.rootLogger=DEBUG
log4j.logger.com.scalix.caa.util.CAALogger=DEBUG, file

Then, restart Tomcat using /opt/scalix-tomcat/bin/shutdown.sh and /opt/scalix-tomcat/bin/startup.sh

Then, attempt a login. Chech the logs directory for localhost log files and post the relevant context here (you login attempt).


Cheers,

Sascha.

[bigd41]

Here is my log file

2006-02-20 07:44:53 StandardContext[/jsp-examples]ContextListener: attributeReplaced('org.apache.catalina.WELCOME_FILES', '[Ljava.lang.String;@1bbbafc')
2006-02-20 07:44:53 StandardContext[/jsp-examples]ContextListener: attributeReplaced('org.apache.catalina.WELCOME_FILES', '[Ljava.lang.String;@1f11507')
2006-02-20 07:44:53 StandardContext[/jsp-examples]ContextListener: attributeReplaced('org.apache.catalina.WELCOME_FILES', '[Ljava.lang.String;@9b8ff9')
2006-02-20 07:44:53 StandardContext[/jsp-examples]SessionListener: contextDestroyed()
2006-02-20 07:44:53 StandardContext[/jsp-examples]ContextListener: contextDestroyed()
2006-02-20 07:44:54 StandardContext[/servlets-examples]ContextListener: attributeReplaced('org.apache.catalina.WELCOME_FILES', '[Ljava.lang.String;@1115152')
2006-02-20 07:44:54 StandardContext[/servlets-examples]ContextListener: attributeReplaced('org.apache.catalina.WELCOME_FILES', '[Ljava.lang.String;@1f1f38e')
2006-02-20 07:44:54 StandardContext[/servlets-examples]ContextListener: attributeReplaced('org.apache.catalina.WELCOME_FILES', '[Ljava.lang.String;@1ad0839')
2006-02-20 07:44:54 StandardContext[/servlets-examples]SessionListener: contextDestroyed()
2006-02-20 07:44:54 StandardContext[/servlets-examples]ContextListener: contextDestroyed()
2006-02-20 07:45:23 StandardContext[/balancer]org.apache.webapp.balancer.BalancerFilter: init(): ruleChain: [org.apache.webapp.balancer.RuleChain: [org.apache.webapp.balancer.rules.URLStringMatchRule: Target string: News / Redirect URL: http://www.cnn.com], [org.apache.webapp.balancer.rules.RequestParameterRule: Target param name: paramName / Target param value: paramValue / Redirect URL: http://www.yahoo.com], [org.apache.webapp.balancer.rules.AcceptEverythingRule: Redirect URL: http://jakarta.apache.org]]
2006-02-20 07:45:47 StandardContext[/servlets-examples]ContextListener: contextInitialized()
2006-02-20 07:45:47 StandardContext[/servlets-examples]SessionListener: contextInitialized()
2006-02-20 07:45:48 StandardContext[/jsp-examples]ContextListener: contextInitialized()
2006-02-20 07:45:48 StandardContext[/jsp-examples]SessionListener: contextInitialized()
2006-02-20 07:46:09 StandardContext[/balancer]org.apache.webapp.balancer.BalancerFilter: init(): ruleChain: [org.apache.webapp.balancer.RuleChain: [org.apache.webapp.balancer.rules.URLStringMatchRule: Target string: News / Redirect URL: http://www.cnn.com], [org.apache.webapp.balancer.rules.RequestParameterRule: Target param name: paramName / Target param value: paramValue / Redirect URL: http://www.yahoo.com], [org.apache.webapp.balancer.rules.AcceptEverythingRule: Redirect URL: http://jakarta.apache.org]]
2006-02-20 07:46:46 StandardContext[/servlets-examples]ContextListener: contextInitialized()
2006-02-20 07:46:46 StandardContext[/servlets-examples]SessionListener: contextInitialized()
2006-02-20 07:46:47 StandardContext[/jsp-examples]ContextListener: contextInitialized()
2006-02-20 07:46:47 StandardContext[/jsp-examples]SessionListener: contextInitialized()
2006-02-20 07:46:52 StandardContext[/jsp-examples]ContextListener: attributeReplaced('org.apache.catalina.WELCOME_FILES', '[Ljava.lang.String;@1bf7b23')
2006-02-20 07:46:52 StandardContext[/jsp-examples]ContextListener: attributeReplaced('org.apache.catalina.WELCOME_FILES', '[Ljava.lang.String;@2d7440')
2006-02-20 07:46:52 StandardContext[/jsp-examples]ContextListener: attributeReplaced('org.apache.catalina.WELCOME_FILES', '[Ljava.lang.String;@2b349d')
2006-02-20 07:46:52 StandardContext[/jsp-examples]SessionListener: contextDestroyed()
2006-02-20 07:46:52 StandardContext[/jsp-examples]ContextListener: contextDestroyed()
2006-02-20 07:46:53 StandardContext[/servlets-examples]ContextListener: attributeReplaced('org.apache.catalina.WELCOME_FILES', '[Ljava.lang.String;@987197')
2006-02-20 07:46:53 StandardContext[/servlets-examples]ContextListener: attributeReplaced('org.apache.catalina.WELCOME_FILES', '[Ljava.lang.String;@497904')
2006-02-20 07:46:53 StandardContext[/servlets-examples]ContextListener: attributeReplaced('org.apache.catalina.WELCOME_FILES', '[Ljava.lang.String;@1a7f9dc')
2006-02-20 07:46:53 StandardContext[/servlets-examples]SessionListener: contextDestroyed()
2006-02-20 07:46:53 StandardContext[/servlets-examples]ContextListener: contextDestroyed()
2006-02-20 07:46:54 StandardContext[/balancer]org.apache.webapp.balancer.BalancerFilter: init(): ruleChain: [org.apache.webapp.balancer.RuleChain: [org.apache.webapp.balancer.rules.URLStringMatchRule: Target string: News / Redirect URL: http://www.cnn.com], [org.apache.webapp.balancer.rules.RequestParameterRule: Target param name: paramName / Target param value: paramValue / Redirect URL: http://www.yahoo.com], [org.apache.webapp.balancer.rules.AcceptEverythingRule: Redirect URL: http://jakarta.apache.org]]
2006-02-20 07:47:22 StandardContext[/servlets-examples]ContextListener: contextInitialized()
2006-02-20 07:47:22 StandardContext[/servlets-examples]SessionListener: contextInitialized()
2006-02-20 07:47:23 StandardContext[/jsp-examples]ContextListener: contextInitialized()
2006-02-20 07:47:23 StandardContext[/jsp-examples]SessionListener: contextInitialized()
2006-02-20 07:47:28 StandardContext[/jsp-examples]ContextListener: attributeReplaced('org.apache.catalina.WELCOME_FILES', '[Ljava.lang.String;@1bf7b23')
2006-02-20 07:47:28 StandardContext[/jsp-examples]ContextListener: attributeReplaced('org.apache.catalina.WELCOME_FILES', '[Ljava.lang.String;@2d7440')
2006-02-20 07:47:28 StandardContext[/jsp-examples]ContextListener: attributeReplaced('org.apache.catalina.WELCOME_FILES', '[Ljava.lang.String;@2b349d')
2006-02-20 07:47:28 StandardContext[/jsp-examples]SessionListener: contextDestroyed()
2006-02-20 07:47:28 StandardContext[/jsp-examples]ContextListener: contextDestroyed()
2006-02-20 07:47:28 StandardContext[/servlets-examples]ContextListener: attributeReplaced('org.apache.catalina.WELCOME_FILES', '[Ljava.lang.String;@987197')
2006-02-20 07:47:28 StandardContext[/servlets-examples]ContextListener: attributeReplaced('org.apache.catalina.WELCOME_FILES', '[Ljava.lang.String;@497904')
2006-02-20 07:47:28 StandardContext[/servlets-examples]ContextListener: attributeReplaced('org.apache.catalina.WELCOME_FILES', '[Ljava.lang.String;@1a7f9dc')
2006-02-20 07:47:28 StandardContext[/servlets-examples]SessionListener: contextDestroyed()
2006-02-20 07:47:28 StandardContext[/servlets-examples]ContextListener: contextDestroyed()

[bigd41]

Scalix support have you figured out what is going on with my login problem in sac.