iPhone can't forward or send new message - server error

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GizmotroniX
Posts: 29
Joined: Fri Oct 24, 2008 1:42 am
Location: Austria
Contact:

iPhone can't forward or send new message - server error

Postby GizmotroniX » Wed Oct 14, 2009 3:07 am

Hi folks,

if i try to forward or send a new mail with my iPhone and AS, i get the following message in scalix-wireless.log:

Code: Select all

2009-10-14 07:56:30,800 FATAL [WirelessServlet.doPost:127] SERVLET - deviceId: Appl86843HALY7K, user: h.seper - Uncaught and unhandled exception was reported
 by the server:
com.scalix.wireless.api.service.PlatformException
        at com.scalix.wireless.api.service.Connection.execute(Connection.java:132)
        at com.scalix.wireless.api.service.PlatformClient.sendMessage(PlatformClient.java:839)
        at com.scalix.wireless.api.service.PlatformClient.sendMessage(PlatformClient.java:829)
        at com.scalix.wireless.controller.command.SendMailCommand.sendMessage(SendMailCommand.java:72)
        at com.scalix.wireless.controller.command.SendMailCommand.execute(SendMailCommand.java:43)
        at com.scalix.wireless.handlers.WirelessRequestImpl.execute(WirelessRequestImpl.java:176)
        at com.scalix.wireless.HttpRequestHandler.handleRequest(HttpRequestHandler.java:138)
        at com.scalix.wireless.WirelessServlet.doPost(WirelessServlet.java:113)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:647)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:729)
        at org.springframework.web.servlet.mvc.ServletWrappingController.handleRequestInternal(ServletWrappingController.java:158)
        at org.springframework.web.servlet.mvc.AbstractController.handleRequest(AbstractController.java:153)
        at org.springframework.web.servlet.mvc.SimpleControllerHandlerAdapter.handle(SimpleControllerHandlerAdapter.java:48)
        at org.springframework.web.servlet.DispatcherServlet.doDispatch(DispatcherServlet.java:875)
        at org.springframework.web.servlet.DispatcherServlet.doService(DispatcherServlet.java:809)
        at org.springframework.web.servlet.FrameworkServlet.processRequest(FrameworkServlet.java:571)
        at org.springframework.web.servlet.FrameworkServlet.doPost(FrameworkServlet.java:511)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:647)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:729)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:269)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188)
        at org.springframework.web.filter.AbstractRequestLoggingFilter.doFilterInternal(AbstractRequestLoggingFilter.java:156)
        at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:76)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188)
        at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213)
        at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:172)
        at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127)
        at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:117)
        at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:108)
        at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:174)
        at org.apache.jk.server.JkCoyoteHandler.invoke(JkCoyoteHandler.java:200)
        at org.apache.jk.common.HandlerRequest.invoke(HandlerRequest.java:283)
        at org.apache.jk.common.ChannelSocket.invoke(ChannelSocket.java:773)
        at org.apache.jk.common.ChannelSocket.processConnection(ChannelSocket.java:703)
        at org.apache.jk.common.ChannelSocket$SocketConnection.runIt(ChannelSocket.java:895)
        at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:689)
        at java.lang.Thread.run(Unknown Source)


The sync itself works fine, but i can*t send mails from the iPhone. In Outlook also everything works fine. Looks like an AS issue. On another iPhone I didn't have any problems like this. Any ideas ?

Cheers,
Roland
Skype: gizmotronix

billb3
Scalix Star
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Posts: 464
Joined: Mon May 26, 2008 8:56 pm
Location: Kingston, NY
Contact:

Re: iPhone can't forward or send new message - server error

Postby billb3 » Wed Oct 14, 2009 11:16 am

What scalix server & activesync versions? What iPhone OS version?

Anything show in omshowlog?

GizmotroniX
Posts: 29
Joined: Fri Oct 24, 2008 1:42 am
Location: Austria
Contact:

Re: iPhone can't forward or send new message - server error

Postby GizmotroniX » Wed Oct 14, 2009 11:23 am

Hi,

scalix server 11.4.5 and AS 1.0.1
iPhone OS 3.0.1

omshowlog shows no error. Only in scalix-wireless.log the posted error comes up when sending mail from iPhone.

Cheers,
Roland
Skype: gizmotronix

jaydenrussell
Posts: 11
Joined: Thu Aug 06, 2009 2:34 pm

Re: iPhone can't forward or send new message - server error

Postby jaydenrussell » Wed Oct 14, 2009 11:40 am

looks like we have the same problem too, but on Palm Pre.
Scalix 11.4.5 with AS 1.0.1

http://www.scalix.com/forums/viewtopic.php?f=9&t=13293&p=62520#p62520


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