Unable to send email through SWA

[hcamacho]

I am unable to send email through SWA using either IE or FireFox.

My configuration is a bit strained at this point. I am running a monowall with one to one natting. Which means that there is an external address configured on the monowall, and a non-routable address assigned to the mail server (linux)

I was able to cature the following from etherreal from my workstation running SWA

0000 50 4f 53 54 20 2f 77 65 62 6d 61 69 6c 2f 2f 6a POST /we bmail//j
0010 73 6f 61 70 3f 6d 6f 64 75 6c 65 3d 73 6f 61 70 soap?mod ule=soap
0020 6d 61 69 6c 20 48 54 54 50 2f 31 2e 31 0d 0a 41 mail HTT P/1.1..A
0030 63 63 65 70 74 3a 20 2a 2f 2a 0d 0a 52 65 66 65 ccept: * /*..Refe
0040 72 65 72 3a 20 68 74 74 70 3a 2f 2f 64 63 31 6d rer: htt p://dc1m
0050 61 69 6c 30 31 2e 75 6e 70 6c 75 67 67 65 64 63 ail01.un pluggedc
0060 69 74 69 65 73 2e 63 6f 6d 3a 38 30 38 30 2f 77 ities.co m:8080/w
0070 65 62 6d 61 69 6c 2f 6d 61 69 6c 77 69 6e 64 6f ebmail/m ailwindo
0080 77 6c 6f 61 64 65 72 2e 6a 73 70 3f 6c 6f 63 61 wloader. jsp?loca
0090 6c 65 3d 65 6e 5f 55 53 26 64 75 6d 6d 79 3d 32 le=en_US &dummy=2
00a0 38 34 37 34 33 36 38 34 37 39 32 5f 31 0d 0a 73 84743684 792_1..s
00b0 6f 61 70 61 63 74 69 6f 6e 3a 20 68 74 74 70 3a oapactio n: http:

It appears the soap call is being made. Other than sending email, I am able to use SWA normally.

[ScalixSupport]

Hi hcamacho,

Please post the uncommented portion of your /var/opt/scalix/sys/smtpd.cfg.

Thanks,
Don

[hcamacho]

Here is the uncommented version of this file you requested.



egrep -v ^# /var/opt/scalix/sys/smtpd.cfg

EXTENSIONS=AUTH,DSN,8BITMIME

RELAY accept 127.0.0.1
RELAY accept .unpluggedcities.com
RELAY Log_Reject ALL

RECIPIENT Log_Reject *@*@*
RECIPIENT Log_Reject *%*
RECIPIENT Log_Reject *!*
RECIPIENT Log_Reject *#*@*

[ScalixSupport]

Please try to send a message and post the relevant portion of your swa log found in $TOMCAT/logs/scalix-swa_log.date.txt

Thanks,
Don

[hcamacho]

Don:

I tried posting a message, and it was not logged in any of the log files in that directory. Is there another port I need to be concered with opening through the firewall?

Thanks
HFC

[ScalixSupport]

We could go back an forth on this but it seems that there is a fundamental configuration issue. I'd like to know what your hosts file and parnter.xml files have to say. Asking you to post those exposes your internal network etc.

If you'd like, send those files to support at scalix dot com.

Otherwise I'd like you to review the installation guide and correct any problems that review exposes. Then I'd like you to fire up the installer, uninstall swa and res, and then reinstall those components.

Thanks,
Don

[hcamacho]

A reinstllation of SWA, did nothing. At this point I am going to reinstall, it see if that solves the problem.

[ScalixSupport]

Thinking about this more I think the trouble is your DNS configuration. This line in smtpd.cfg

RELAY accept .unpluggedcities.com

should work if you've got reverse dns set up. Please run nslookup and enter your ip address. If the fqdn of the machine is not returned then you don't have an entry for reverse dns.

So either set up a reverse lookup in dns or the inelegant fix is to enter a line in smtpd.cfg as

RELAY accept your.ip.address.here

That line needs to be added above the RELAY reject entry.

You will need to restart the SMTP Relay with

Code: Select all

omoff -d 0 smtpd
omon smtpd


Regards,
Don

[hcamacho]

Don:

I reinstalled the entire system, and everything is working just fine. I am somewhat worried about deploying this production, I've been having a number of problems, perhaps some caused by throwing this firewall in. Hopefully things will fly well from here out.

The system seems to be working just fine with m0n0wall and the NAT configuration I have setup.

HFC