Scalix Installation failed

Discuss installation of Scalix software

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florian
Scalix
Scalix
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Joined: Fri Dec 24, 2004 8:16 am
Location: Frankfurt, Germany
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Postby florian » Thu Oct 11, 2007 11:55 am

executing /opt/scalix/bin/queue.manager -iu

ERROR: [OMINST 267] Error while upgrading queued messages to
their new format.


Is this an upgrade or a new install?

-- F.
Florian von Kurnatowski, Die Harder!

gean
Posts: 16
Joined: Thu Jul 26, 2007 7:02 am
Location: Austria
Contact:

Postby gean » Fri Oct 12, 2007 2:35 am

it should be a new install, but i had many failed installations and i uninstalled all.
greets ya!

florian
Scalix
Scalix
Posts: 3852
Joined: Fri Dec 24, 2004 8:16 am
Location: Frankfurt, Germany
Contact:

Postby florian » Fri Oct 12, 2007 2:42 am

i would suggest that you retry from scratch to make sure this is clean

- run the installer and uninstall all packages
- after doing that confirm that no more scalix packages are left with

Code: Select all

rpm -qa | grep scalix

- delete all directories:

Code: Select all

rm -rf /etc/opt/scalix* /var/opt/scalix* /opt/scalix* /var/log/scalix*

- make sure hostname of the system is consistent in hostname --fqdn, /etc/hosts and is always fully-qualified and in lowercase
- run the installer again with the --debug option

If this fails, we'll really need to dig deep into what's wrong with this system, not sure if we can do that here or if I will have to ask you to purchase an incident and open a support case.

Florian.
Florian von Kurnatowski, Die Harder!

gean
Posts: 16
Joined: Thu Jul 26, 2007 7:02 am
Location: Austria
Contact:

Postby gean » Mon Oct 15, 2007 5:03 am

hi florian,

i had the same error.. now i will try suse 10.2 with the 11.1 scalix package..

thanks 4 your help! ;)
greets ya!


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