Server Processes Dying

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neoroot
Posts: 10
Joined: Mon Oct 01, 2007 11:51 am

Postby neoroot » Mon Oct 01, 2007 11:53 am

i have the same problem, i upgrade comunity edition from 10 to 11.2, some help ??

neoroot
Posts: 10
Joined: Mon Oct 01, 2007 11:51 am

the log

Postby neoroot » Mon Oct 01, 2007 11:56 am

SERIOUS ERROR IMAP Server Da(IMAP Server Pr) Mon Oct 1 11:55:08 2007
[OM 10270] Process about to terminate due to error.
Signal (Segmentation Violation) trapped by process 1201
Procedure trace follows:
-> uald_FindAuthId
-> ul_FindAuthId
-> dr_ACIModContextFlags
<- dr_ACIModContextFlags
-> dr_ACIModContextFlags
<- dr_ACIModContextFlags
<- ul_FindAuthId
<- uald_FindAuthId
-> ul_FindPUorAlias
-> ul_SetPersonalNameRule
<- ul_SetPersonalNameRule
-> ul_utGetUserEntry
-> nm_ParseORN
<- nm_ParseORN
-> dr_ACIModContextFlags
<- dr_ACIModContextFlags
Pid of logging process: 1201


SERIOUS ERROR IMAP Server Da(IMAP Server Pr) Mon Oct 1 11:55:08 2007
[OM 10272] BACKTRACE:
/opt/scalix/lib/libom_er.so(er_add_backtrace+0xc6)[0xf86ee6]
/opt/scalix/lib/libom_er.so[0xf871dd]
/opt/scalix/lib/libom_er.so(er_DumpProcAndExit+0x1f)[0xf8737f]
/lib/tls/libpthread.so.0[0x9be9c8]
/opt/scalix/lib/libom_vista.so[0x60931b]
/opt/scalix/lib/libom_vista.so[0x609209]
/opt/scalix/lib/libom_vista.so(key_locpos+0x123)[0x608fc9]
/opt/scalix/lib/libom_vista.so(d_keyfind+0xdd)[0x60aee5]
/opt/scalix/lib/libom_vi.so[0x8e89b2]
/opt/scalix/lib/libom_vi.so[0x8e76bb]
/opt/scalix/lib/libom_vi.so(vi_LocateEntry+0x7c)[0x8e7334]
/opt/scalix/lib/libom_vi.so(vi_Get+0x2ca)[0x8e58be]
/opt/scalix/lib/libom_dr.so(dr_IL_Get+0x1be)[0xa2147e]
/opt/scalix/lib/libom_dr.so(dr_Search+0x50e)[0xa2e533]
/opt/scalix/lib/libom_ul.so(ul_utGetUserEntry+0x2b9)[0x16df69]
/opt/scalix/lib/libom_ul.so(ul_FindAliasAllEntry+0x38)[0x167ae8]
/opt/scalix/lib/libom_ul.so(ul_FindPUorAlias+0x199)[0x166699]
/opt/scalix/lib/libom_uald.so(uald_FindPUorAlias+0x320)[0xa9adac]
in.imap41d[0x8070413]
in.imap41d[0x807093f]
/usr/lib/libsasl2.so.2(_sasl_canon_user+0x12a)[0x98066a]
/opt/scalix/lib/security/libplain.so[0xe4ee47]
/usr/lib/libsasl2.so.2(sasl_server_step+0xc7)[0x98a119]
in.imap41d[0x80718b5]
Pid of logging process: 1201


SERIOUS ERROR IMAP Server Da(IMAP Server Pr) Mon Oct 1 11:55:10 2007
[OM 10270] Process about to terminate due to error.
Signal (Segmentation Violation) trapped by process 1202
Procedure trace follows:
-> uald_FindAuthId
-> ul_FindAuthId
-> dr_ACIModContextFlags
<- dr_ACIModContextFlags
-> dr_ACIModContextFlags
<- dr_ACIModContextFlags
<- ul_FindAuthId
<- uald_FindAuthId
-> ul_FindPUorAlias
-> ul_SetPersonalNameRule
<- ul_SetPersonalNameRule
-> ul_utGetUserEntry
-> nm_ParseORN
<- nm_ParseORN
-> dr_ACIModContextFlags
<- dr_ACIModContextFlags
Pid of logging process: 1202


SERIOUS ERROR IMAP Server Da(IMAP Server Pr) Mon Oct 1 11:55:10 2007
[OM 10272] BACKTRACE:
/opt/scalix/lib/libom_er.so(er_add_backtrace+0xc6)[0xf86ee6]
/opt/scalix/lib/libom_er.so[0xf871dd]
/opt/scalix/lib/libom_er.so(er_DumpProcAndExit+0x1f)[0xf8737f]
/lib/tls/libpthread.so.0[0x9be9c8]
/opt/scalix/lib/libom_vista.so[0x60931b]
/opt/scalix/lib/libom_vista.so[0x609209]
/opt/scalix/lib/libom_vista.so(key_locpos+0x123)[0x608fc9]
/opt/scalix/lib/libom_vista.so(d_keyfind+0xdd)[0x60aee5]
/opt/scalix/lib/libom_vi.so[0x8e89b2]
/opt/scalix/lib/libom_vi.so[0x8e76bb]
/opt/scalix/lib/libom_vi.so(vi_LocateEntry+0x7c)[0x8e7334]
/opt/scalix/lib/libom_vi.so(vi_Get+0x2ca)[0x8e58be]
/opt/scalix/lib/libom_dr.so(dr_IL_Get+0x1be)[0xa2147e]
/opt/scalix/lib/libom_dr.so(dr_Search+0x50e)[0xa2e533]
/opt/scalix/lib/libom_ul.so(ul_utGetUserEntry+0x2b9)[0x16df69]
/opt/scalix/lib/libom_ul.so(ul_FindAliasAllEntry+0x38)[0x167ae8]
/opt/scalix/lib/libom_ul.so(ul_FindPUorAlias+0x199)[0x166699]
/opt/scalix/lib/libom_uald.so(uald_FindPUorAlias+0x320)[0xa9adac]
in.imap41d[0x8070413]
in.imap41d[0x807093f]
/usr/lib/libsasl2.so.2(_sasl_canon_user+0x12a)[0x98066a]
/opt/scalix/lib/security/libplain.so[0x6bfe47]
/usr/lib/libsasl2.so.2(sasl_server_step+0xc7)[0x98a119]
in.imap41d[0x80718b5]
Pid of logging process: 1202

neoroot
Posts: 10
Joined: Mon Oct 01, 2007 11:51 am

Postby neoroot » Mon Oct 01, 2007 12:46 pm

i am testing, but before upgrade the server are runing, now i have:

PC Monitor Started NON-STOP 0
Directory Relay Server Started 12:20:40
Notification Server Started 12:20:40 0
Shared memory daemon Started NON-STOP
Notification Monitor Started NON-STOP
Session Monitor Started NON-STOP
Indexer Partially Abor NON-STOP
Stats Daemon Started NON-STOP
Container Access Monitor Started NON-STOP
Item Structure Server Stopped 05:52:40
Database Monitor Started 12:20:40
Licence Monitor Daemon Started NON-STOP
LDAP Daemon Started 12:20:40
Queue Manager Started NON-STOP
Item Delete Daemon Started NON-STOP
IMAP Server Daemon Started 12:20:40
SMTP Relay Started 12:20:40
Mime Browser Controller Started 12:20:40
Event Server Started 12:20:40

neoroot
Posts: 10
Joined: Mon Oct 01, 2007 11:51 am

Postby neoroot » Mon Oct 01, 2007 1:52 pm

in my server never start ok after upgrade, first the services are slow and later dont start, fatal error.

stephan.klein
Posts: 68
Joined: Thu Feb 22, 2007 1:10 pm
Location: Germany

Postby stephan.klein » Mon Oct 01, 2007 1:53 pm

neoroot,

what operating system do you use? what does fail on startup?

regards
stephan

neoroot
Posts: 10
Joined: Mon Oct 01, 2007 11:51 am

Postby neoroot » Mon Oct 01, 2007 2:20 pm

centos 4.5 full upgrade


from /var/log/messages [restart service ]
Oct 1 14:17:38 mail scalix: Stopping Scalix services (mail): succeeded
Oct 1 14:17:42 mail omrc: omshowmn : [OM 6623]
Oct 1 14:17:42 mail omrc: No mailnodes currently configured
Oct 1 14:17:42 mail scalix: Starting Scalix services (mail): succeeded

neoroot
Posts: 10
Joined: Mon Oct 01, 2007 11:51 am

Postby neoroot » Mon Oct 01, 2007 2:26 pm

omshowmn : [OM 6623] No mailnodes currently configured

ommodmn -m mailnodename -t
ommodmn : [OM 6211] Specified mailnode does not exist, or has been deleted

any ideas ??

neoroot
Posts: 10
Joined: Mon Oct 01, 2007 11:51 am

Postby neoroot » Mon Oct 01, 2007 3:14 pm

i now the problems can be diferents but for my, i am runing fsck to fix some hide problems,

(i start to hate the machine ...)

thanks for your commets.... i send my results later..

chris
Scalix Star
Scalix Star
Posts: 321
Joined: Mon May 09, 2005 2:56 pm
Location: Freiburg, Germany

Postby chris » Mon Oct 01, 2007 11:18 pm

this thread split off from: viewtopic.php?t=8909

Neoroot, I agree completely that it makes a lot of sense in your case to do an fsck first.

Assuming your fsck runs well, the next question will be where your mailnodes went. Were any errors logged to /var/opt/scalix-installer* ?

Chris

neoroot
Posts: 10
Joined: Mon Oct 01, 2007 11:51 am

Postby neoroot » Tue Oct 02, 2007 2:05 pm

hi, fsck correct the disk but lost information, ....trying to restore. :cry:


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