It's probably just me, but...

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westholme

It's probably just me, but...

Postby westholme » Fri Dec 09, 2005 11:36 am

... I've filled in my details on the download page for the Community Edition. Hit 'Register & Download'. The page seems to call a PHP script, but then just reloads the index page without even a murmur of confirmation. All my details are cleared and I'm no closer to trialling your software...

So, where am I going wrong? I've tried this on a WinXP and a Linux box. Same result.

- Rowan

santo
Posts: 82
Joined: Thu Dec 01, 2005 9:37 am

Postby santo » Fri Dec 09, 2005 1:14 pm

Hi, not sure if this is the problem you are experiencing, but I noticed that you need to fill in
platform and email in both the "register and download (optional)" section and the
"No thanks, I'll just download" section if you don't want to register.

Agreed, this is not what you would expect, but that's what I noticed when trying to download a newer version and didn't want to register again obviously.

westholme

Postby westholme » Fri Dec 09, 2005 1:23 pm

Thanks.

I tried that also. Filled in the 'don't register' section. Clicking the Download button just gave me an error message telling me to fill my details in, but If I fill in my details in the 'register' section and click the 'don't register' Download button it repeats as per my original post.

I think I'm going to go and work in construction, or on a farm... that way I won't have to work with computers! :?

- Rowan

santo
Posts: 82
Joined: Thu Dec 01, 2005 9:37 am

Postby santo » Fri Dec 09, 2005 3:00 pm

So you did fill in both sections "register" and "don't register" and then clicked on the "don't register" download button without success ?

What browser and platform are you using ?
Can you try with another browser and/or on another platform ?

ScalixSupport
Scalix
Scalix
Posts: 5503
Joined: Thu Mar 25, 2004 8:15 pm

Postby ScalixSupport » Sat Dec 10, 2005 12:17 pm

It looks like that form reverted back to some previous functionality but it's fixed up now.

Thanks for highlighting this.

Cheers

Dave

westholme

Postby westholme » Mon Dec 12, 2005 4:24 am

... just tried the form again, but still the same outcome. Do you have a direct link, or can I provide you with an email address?

Thanks

ScalixSupport
Scalix
Scalix
Posts: 5503
Joined: Thu Mar 25, 2004 8:15 pm

Postby ScalixSupport » Mon Dec 12, 2005 11:24 am

I don't see the same thing as you.

Please can you make sure that you either clear your browser cache or hit the Shift key while you reload the page. This will make sure that the latest version is loaded.

Cheers

Dave

westholme

Postby westholme » Mon Dec 12, 2005 11:54 am

Hi Dave,

Cleared cache and retried: No luck

Also tried on a WinXP box. Cleared Temp Internet Files and History. Still no joy.

Any suggestions?


- Rowan


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