Consistent error installing 11.1.0

[dolfantimmy]

I have been trying for a week in vain to get 11.1.0 functional. After much pain with my original attempt, I started a fresh install on a fresh server.

Everything seems to go fine during the install up to this point...

"Configuring Server...
Creating Scalix Server message store (may take a few minutes)...
Fatal error occured: Msg: Failed to configure server -- check the log for errors.
"

A check of the file /var/opt/scalix/st/s/sys/install/log
shows the following excerpts ###########################################################################
#
# OM-CORE
#
###########################################################################


Updating conversion and language specific configuration files.
This may take some time, Please Wait ...

ERROR: [OMINST 225] Could not add queue or acl for service SMINTFC.


###########################################################################
#
# OM-CORE installation failed.

###########################################################################
#
# OM-BB
#
###########################################################################

ERROR: [OMINST 225] Could not add queue or acl for service BB.

ERROR: Correct error and run the script /opt/scalix/bin/ompatchom


###########################################################################
#
# OM-BB installation failed.

Updating conversion and language specific configuration files.
This may take some time, Please Wait ...

Scalix cannot be started because there are some components
which have not been installed. Re-run ompatchom to install
the missing components.
[OM 16065] The requested Directory does not exist.

[OM 16066] There is no default Directory configured.

FREEBUSY directory created
Extracting local user information...
[OM 16954] Entry not in the Directory

omaddfb: unable to set 'update' ACL on FREEBUSY directory
omconfux : Scalix config file was updated successfully.
omconfux : Scalix config file was updated successfully.

I had exactly the same issue the first time through. I noticed that the /var/opt/scalix directory is created with 700 and root:root ownership. When I had it the first time I chown'd the directory and subs to scalix:scalix and chmod'd 755. This got me further along, but I suspect this isn't the best course of action.

Can anyone provide some insight?

Thanks

[tomzu]

I have a similar issue...
Everything goes fine until

Configuring Server...
Creating Scalix Server message store (may take a few minutes)... ((((((/)

Installation "hangs" on this point... like creating message store never finishes...
Installation log /var/opt/scalix/ba/s/sys/install/log shows nothing

Any ideas?

Im installing on FC5

[dolfantimmy]

I went ahead and chmod 755 and chown scalix:scalix on the /var/opt/scalix directory tree. Seems to have resolved the issues as I have a working install now.

Why in the world, if the install script is run as root, does the installer create the scalix tree with 700 and owned by root?

[KevinAnderson]

Chowning the directory tree will cause you problems. There is a utility to correct permissions. Can you please run:

Code: Select all

omcheck -s -d > /tmp/scalixperms.txt && bash /tmp/scalixperms.txt


This should fix the permissions for you.

Note that it will take a long time, because it will check literally every file Scalix would touch.

Kev.

[dolfantimmy]

Kevin,

Thanks for the help. But, no go, I ran, as suggested

omcheck -s -d > /tmp/scalixperms.txt (left off the execution of the file to see what it found).

The scalixperms.txt file has nothing but "Check XYZ" comment lines, but no executable lines. So, omcheck found nothing, and as you can see...

[root@scalixtst opt]# ls -l
total 4
drwx------ 3 root root 4096 Jun 21 15:59 scalix

[root@scalixtst scalix]# ls -l
total 4
drwx------ 5 root root 4096 Jun 21 16:00 st

Everything is owned by root and 700.

Suggestions?

[gren]

Hi,

Do you have SELinux enabled? (are any errors reported by "dmesg")?
Do you have any disk space issues?
Does the omshowlog command report any errors?

Regards,
Gren.

[dolfantimmy]

Thanks for the reply

Negative to all questions.

[dolfantimmy]

Some how, not sure why, this is suddenly working. the omcheck command did fix some permissions issues.