BUG: Dependency check doesn't.

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cartel
Posts: 54
Joined: Tue May 08, 2007 10:52 pm
Location: Auckland, New Zealand

BUG: Dependency check doesn't.

Postby cartel » Thu May 10, 2007 11:50 pm

Seems like when the installer runs its depcheck it doesnt validate that it has everything it needs.

Performing system check...

* Environment check... OK
* Filesystem check... OK
* Network check... OK
* Dependency check... OK
* Running services check... OK

Despite reporting OK, and installing all the packages, at the end of the process I got:

Fatal error occured: Msg: Failed to configure server -- check the log for errors.

The log file reveals:

omaddacl: error while loading shared libraries: libpthread.so.0: cannot open shared object file: No such file or directory'

I have encountered similar errors because of missing file, ed, and which commands. Incidentally, libpthread.so.0 is there in /lib so I dont know what its complaining about.

ScalixSupport
Scalix
Scalix
Posts: 5503
Joined: Thu Mar 25, 2004 8:15 pm

Postby ScalixSupport » Fri May 11, 2007 6:03 am

Hi!

What OS you are using to install Scalix? What Scalix version you tried to install?
This could be related to bug 13143 (http://bugzilla.scalix.com/show_bug.cgi?id=13143).

Thanks,
Subir

cartel
Posts: 54
Joined: Tue May 08, 2007 10:52 pm
Location: Auckland, New Zealand

Postby cartel » Mon May 14, 2007 7:15 pm

Not related. I am installing on RHEL 4 (Centos 4.4) with the community edition 11.0.4. The problem is that merlin does not adequately do a dependency check, eg does not that it has a complete toolchain, or that the libraries are in a usable state. Please note that the error is in ommaddacl.

Here is the complete installation log to help you out.

# cat /var/log/scalix-installer-20070515.log
2007-05-15 02:59:04,938 INFO Initializing Scalix Installer version 11.0.4.25
2007-05-15 02:59:05,004 INFO Platform is: Red Hat Enterprise Linux ES release 4 on i386 : supported.
2007-05-15 02:59:05,004 INFO Starting Scalix Installer in CLI mode
2007-05-15 02:59:05,272 INFO Current locale is and default is
2007-05-15 02:59:06,805 INFO Packages installed: {}
2007-05-15 02:59:08,675 INFO Obsolete packages installed: {}
2007-05-15 02:59:18,358 INFO Operation passed: OS release check Red Hat Enterprise Linux ES release 4
2007-05-15 02:59:18,359 INFO Operation passed: Memory check 1572988
2007-05-15 02:59:18,359 INFO Operation passed: Disk space check 219259900
2007-05-15 02:59:18,382 INFO Tomcat was running when we started: False
2007-05-15 02:59:19,599 INFO Searching /root/scalix-11.0.4-GA/software/scalix_server for relevant Scalix packages
2007-05-15 02:59:19,600 INFO File /root/scalix-11.0.4-GA/software/scalix_server/scalix-sis-11.0.4.25-1.noarch.rpm is a Scalix file, for this platform and valid version
2007-05-15 02:59:19,600 INFO File /root/scalix-11.0.4-GA/software/scalix_server/scalix-swa-11.0.4.25-1.noarch.rpm is a Scalix file, for this platform and valid version
2007-05-15 02:59:19,601 INFO File /root/scalix-11.0.4-GA/software/scalix_server/scalix-server-11.0.4.10790-1.rhel4.i386.rpm is a Scalix file, for this platform and valid version
2007-05-15 02:59:19,601 INFO File /root/scalix-11.0.4-GA/software/scalix_server/scalix-sac-11.0.4.25-1.noarch.rpm is a Scalix file, for this platform and valid version
2007-05-15 02:59:19,601 INFO File /root/scalix-11.0.4-GA/software/scalix_server/scalix-platform-11.0.4.25-1.noarch.rpm is a Scalix file, for this platform and valid version
2007-05-15 02:59:19,602 INFO File /root/scalix-11.0.4-GA/software/scalix_server/scalix-res-11.0.4.25-1.noarch.rpm is a Scalix file, for this platform and valid version
2007-05-15 02:59:19,602 INFO File /root/scalix-11.0.4-GA/software/scalix_server/scalix-tomcat-connector-11.0.4.25-1.rhel4.i386.rpm is a Scalix file, for this platform and valid version
2007-05-15 02:59:19,602 INFO File /root/scalix-11.0.4-GA/software/scalix_server/scalix-tomcat-5.5.16-263.noarch.rpm is a Scalix file, for this platform and valid version
2007-05-15 02:59:19,603 INFO File /root/scalix-11.0.4-GA/software/scalix_server/scalix-postgres-11.0.4.25-1.noarch.rpm is a Scalix file, for this platform and valid version
2007-05-15 02:59:19,603 INFO File /root/scalix-11.0.4-GA/software/scalix_server/scalix-mobile-11.0.4.25-1.noarch.rpm is a Scalix file, for this platform and valid version
2007-05-15 02:59:19,603 WARNING File /root/scalix-11.0.4-GA/software/scalix_server/scalix-tomcat-connector-11.0.4.25-1.rhel4.x86_64.rpm is not for this platform
2007-05-15 02:59:29,726 INFO Components selected to install: {'scalix-res': ['11.0.4.25-1', '1142737', 'noarch', 'linux', '1', '(none)', '(none)', '/root/scalix-11.0.4-GA/software/scalix_server/scalix-res-11.0.4.25-1.noarch.rpm'], 'scalix-sac': ['11.0.4.25-1', '9356028', 'noarch', 'linux', '1', '(none)', '(none)', '/root/scalix-11.0.4-GA/software/scalix_server/scalix-sac-11.0.4.25-1.noarch.rpm'], 'scalix-tomcat': ['5.5.16-263', '4748374', 'noarch', 'linux', '263', '(none)', '(none)', '/root/scalix-11.0.4-GA/software/scalix_server/scalix-tomcat-5.5.16-263.noarch.rpm'], 'scalix-sis': ['11.0.4.25-1', '1716996', 'noarch', 'linux', '1', '(none)', '(none)', '/root/scalix-11.0.4-GA/software/scalix_server/scalix-sis-11.0.4.25-1.noarch.rpm'], 'scalix-platform': ['11.0.4.25-1', '6805737', 'noarch', 'linux', '1', '(none)', '(none)', '/root/scalix-11.0.4-GA/software/scalix_server/scalix-platform-11.0.4.25-1.noarch.rpm'], 'scalix-server': ['11.0.4.10790-1.rhel4', '50440629', 'i386', 'linux', '1.rhel4', 'RHEL4', '(none)', '/root/scalix-11.0.4-GA/software/scalix_server/scalix-server-11.0.4.10790-1.rhel4.i386.rpm'], 'scalix-tomcat-connector': ['11.0.4.25-1.rhel4', '205825', 'i386', 'linux', '1.rhel4', '(none)', '(none)', '/root/scalix-11.0.4-GA/software/scalix_server/scalix-tomcat-connector-11.0.4.25-1.rhel4.i386.rpm'], 'scalix-mobile': ['11.0.4.25-1', '2990540', 'noarch', 'linux', '1', '(none)', '(none)', '/root/scalix-11.0.4-GA/software/scalix_server/scalix-mobile-11.0.4.25-1.noarch.rpm'], 'scalix-swa': ['11.0.4.25-1', '4299364', 'noarch', 'linux', '1', '(none)', '(none)', '/root/scalix-11.0.4-GA/software/scalix_server/scalix-swa-11.0.4.25-1.noarch.rpm'], 'scalix-postgres': ['11.0.4.25-1', '13915', 'noarch', 'linux', '1', '(none)', '(none)', '/root/scalix-11.0.4-GA/software/scalix_server/scalix-postgres-11.0.4.25-1.noarch.rpm']}
2007-05-15 02:59:29,727 INFO Components to upgrade: {}
2007-05-15 02:59:29,727 INFO System check start
2007-05-15 02:59:29,739 INFO Operation passed: Environment check passed.
2007-05-15 02:59:29,740 INFO Operation passed: Filesystem check passed.
2007-05-15 02:59:29,790 INFO Network interface is eth0
2007-05-15 02:59:29,798 INFO Operation passed: Network check passed.
2007-05-15 02:59:31,083 INFO Apache 2.x appears to be installed.
2007-05-15 02:59:31,083 INFO Operation passed: Dependency check passed.
2007-05-15 02:59:31,291 INFO Operation passed: Running services check passed.
2007-05-15 02:59:31,291 INFO System check end
2007-05-15 02:59:31,292 INFO System check result: 0
2007-05-15 02:59:32,622 INFO Install start
2007-05-15 02:59:33,584 WARNING Couldn't remove server system admin user: sxadmin ['userdel: user sxadmin does not exist']
2007-05-15 02:59:33,592 WARNING Couldn't remove server system admin group: sxadmin ['groupdel: group sxadmin does not exist'] , it's probably already been removed, OK.
2007-05-15 02:59:33,592 INFO Starting installation of RPM files [('/root/scalix-11.0.4-GA/software/scalix_server/scalix-server-11.0.4.10790-1.rhel4.i386.rpm', 'scalix-server'), ('/root/scalix-11.0.4-GA/software/scalix_server/scalix-postgres-11.0.4.25-1.noarch.rpm', 'scalix-postgres'), ('/root/scalix-11.0.4-GA/software/scalix_server/scalix-tomcat-connector-11.0.4.25-1.rhel4.i386.rpm', 'scalix-tomcat-connector'), ('/root/scalix-11.0.4-GA/software/scalix_server/scalix-tomcat-5.5.16-263.noarch.rpm', 'scalix-tomcat'), ('/root/scalix-11.0.4-GA/software/scalix_server/scalix-platform-11.0.4.25-1.noarch.rpm', 'scalix-platform'), ('/root/scalix-11.0.4-GA/software/scalix_server/scalix-res-11.0.4.25-1.noarch.rpm', 'scalix-res'), ('/root/scalix-11.0.4-GA/software/scalix_server/scalix-swa-11.0.4.25-1.noarch.rpm', 'scalix-swa'), ('/root/scalix-11.0.4-GA/software/scalix_server/scalix-sac-11.0.4.25-1.noarch.rpm', 'scalix-sac'), ('/root/scalix-11.0.4-GA/software/scalix_server/scalix-sis-11.0.4.25-1.noarch.rpm', 'scalix-sis'), ('/root/scalix-11.0.4-GA/software/scalix_server/scalix-mobile-11.0.4.25-1.noarch.rpm', 'scalix-mobile')]
2007-05-15 02:59:44,157 INFO Operation passed: Install /bin/rpm -U -v --percent /root/scalix-11.0.4-GA/software/scalix_server/scalix-server-11.0.4.10790-1.rhel4.i386.rpm /root/scalix-11.0.4-GA/software/scalix_server/scalix-postgres-11.0.4.25-1.noarch.rpm /root/scalix-11.0.4-GA/software/scalix_server/scalix-tomcat-connector-11.0.4.25-1.rhel4.i386.rpm /root/scalix-11.0.4-GA/software/scalix_server/scalix-tomcat-5.5.16-263.noarch.rpm /root/scalix-11.0.4-GA/software/scalix_server/scalix-platform-11.0.4.25-1.noarch.rpm /root/scalix-11.0.4-GA/software/scalix_server/scalix-res-11.0.4.25-1.noarch.rpm /root/scalix-11.0.4-GA/software/scalix_server/scalix-swa-11.0.4.25-1.noarch.rpm /root/scalix-11.0.4-GA/software/scalix_server/scalix-sac-11.0.4.25-1.noarch.rpm /root/scalix-11.0.4-GA/software/scalix_server/scalix-sis-11.0.4.25-1.noarch.rpm /root/scalix-11.0.4-GA/software/scalix_server/scalix-mobile-11.0.4.25-1.noarch.rpm: (0) ['Preparing packages for installation...', 'scalix-tomcat-connector-11.0.4.25-1.rhel4', 'scalix-tomcat-5.5.16-263', 'scalix-server-11.0.4.10790-1.rhel4', 'Stopping Scalix LDAP mapper (ldapmapper): [FAILED]\r', 'Starting Scalix LDAP mapper (ldapmapper): [ OK ]\r', 'scalix-postgres-11.0.4.25-1', 'scalix-platform-11.0.4.25-1', 'scalix-res-11.0.4.25-1', 'Remote Execution Service (RES) successfully installed.', 'Please configure Remote Execution Service (RES) using the', 'Scalix Installer for configuration.', 'Have fun!', 'scalix-swa-11.0.4.25-1', 'Please configure Scalix Web Access (SWA) using the Scalix Installer for configuration.', 'SWA minimally requires Tomcat 4.1.29 and JDK 1.4.2+.', 'After configuring SWA you may launch SWA within Tomcat with <Tomcat_installed_dir>/bin/startup.sh.', 'To check any startup errors look at <Tomcat_installed_dir>/logs/scalix-swa_log.<date>.txt', 'scalix-sac-11.0.4.25-1', 'Scalix Administration Console (SAC) successfully installed.', 'Please configure Scalix Administration Console (SAC) using', 'the Scalix Installer for configuration.', 'Have fun!', 'scalix-sis-11.0.4.25-1', 'scalix-mobile-11.0.4.25-1']
2007-05-15 02:59:44,157 INFO Checking if any deprecated packages are installed.
2007-05-15 02:59:44,485 INFO Install end
2007-05-15 02:59:44,747 INFO Mailnode name derived from FQDN: scalix
2007-05-15 02:59:56,298 WARNING configured mail domain could not be determined
2007-05-15 02:59:56,326 INFO dns domain phitek.com has a valid MX record so using it as default
2007-05-15 03:00:01,473 INFO Creating Scalix instance...(please wait -- this might take several minutes)
2007-05-15 03:00:28,608 CRITICAL Failed calling command '/opt/scalix/bin/ommakeom -h scalix.phitek.com ' with exit code 1 msg ['Copying Scalix template to /var/opt/scalix/sx/s, please wait', 'ompatchom: Running patch-uninstall scripts ...', 'ompatchom: Running patch-preinstall scripts ...', '', '###########################################################################', '#', '# ompatchom: Initializing Scalix components.', '#', '###########################################################################', '', 'ompatchom: Copying Scalix components, please wait', '# Uncomment the following lines to enable the Submission and LMTP listeners', '#LMTP=ON', '# This listener is only active if LMTP=ON is above', '[LMTP]', '', '###########################################################################', '#', '# OM-CORE', '#', '###########################################################################', '', '', 'Updating conversion and language specific configuration files.', 'This may take some time, Please Wait ...', '', 'omaddacl: error while loading shared libraries: libpthread.so.0: cannot open shared object file: No such file or directory', 'ERROR: [OMINST 225] Could not add queue or acl for service SMINTFC.', '', '', '###########################################################################', '#', '# OM-CORE installation failed.', '# See /var/opt/scalix/sx/s/sys/install/log', '#', '###########################################################################', '', '', '###########################################################################', '#', '# Check and clear out all old directory change logs if one or more', '# directory requires conversion. To initiate a resync request, use:', '# omresyncds -d <directory_name>', '#', '###########################################################################', '', 'No directories require conversion', '', '###########################################################################', '#', '# Convert all hidden directories without password', '#', '###########################################################################', '', 'No directories require conversion', '', '###########################################################################', '#', '# Convert all shared directories without password', '#', '###########################################################################', '', 'No directories require conversion', '', '###########################################################################', '#', '# Check any other directory with password not converted.', '# Manual conversion instruction using omcnvdirs utility:', "# omcnvdirs -d <name> -t <type> -p <password> -a ''", '#', '###########################################################################', '', 'No directories require conversion', '', '###########################################################################', '#', '# OM-ADM', '#', '###########################################################################', '', '', '###########################################################################', '#', '# OM-AMECAT', '#', '###########################################################################', '', '', 'Updating conversion and language specific configuration files.', 'This may take some time, Please Wait ...', '', '', '###########################################################################', '#', '# OM-AMEPAW', '#', '###########################################################################', '', '', '###########################################################################', '#', '# OM-AMEPDA', '#', '###########################################################################', '', '', '###########################################################################', '#', '# OM-AMERW', '#', '###########################################################################', '', '', '###########################################################################', '#', '# OM-AMEWAP', '#', '###########################################################################', '', '', '###########################################################################', '#', '# OM-BB', '#', '###########################################################################', '', 'omaddacl: error while loading shared libraries: libpthread.so.0: cannot open shared object file: No such file or directory', 'ERROR: [OMINST 225] Could not add queue or acl for service BB.', '', 'ERROR:\tCorrect error and run the script /opt/scalix/bin/ompatchom', '', '', '###########################################################################', '#', '# OM-BB installation failed.', '# See /var/opt/scalix/sx/s/sys/install/log', '#', '###########################################################################', '', '', 'Updating conversion and language specific configuration files.', 'This may take some time, Please Wait ...', '', 'Scalix cannot be started because there are some components', 'which have not been installed. Re-run ompatchom to install ', 'the missing components.', 'omsetsvc: error while loading shared libraries: libpthread.so.0: cannot open shared object file: No such file or directory', '[OM 16065] The requested Directory does not exist.', '', '[OM 16066] There is no default Directory configured.', '', 'FREEBUSY directory created', 'Extracting local user information...', '[OM 16954] Entry not in the Directory', '', 'ommodacln: error while loading shared libraries: libpthread.so.0: cannot open shared object file: No such file or directory', "omaddfb: unable to set 'update' ACL on FREEBUSY directory", 'omconfux : Scalix config file was updated successfully.', 'omconfux : Scalix config file was updated successfully.', 'omadmidp: Unix IDs pool 55000..59999 successfully added', '/opt/scalix/bin/omoff: error while loading shared libraries: libpthread.so.0: cannot open shared object file: No such file or directory', '/opt/scalix/bin/omoff: error while loading shared libraries: libpthread.so.0: cannot open shared object file: No such file or directory', 'omsetsvc: error while loading shared libraries: libpthread.so.0: cannot open shared object file: No such file or directory', 'omsetsvc: error while loading shared libraries: libpthread.so.0: cannot open shared object file: No such file or directory', 'omsetsvc: error while loading shared libraries: libpthread.so.0: cannot open shared object file: No such file or directory', '', '###########################################################################', '#', '# ompatchom: Scalix Initialization Complete', '#', '###########################################################################', '', 'ompatchom: Running patch-postinstall scripts ...', '/var/opt/scalix/sx/s/omhtml/config: No such file or directory', 'NOTE: The above output is also contained in the', ' file /var/opt/scalix/sx/s/sys/install/log', 'ERROR: ompatchom script failed', ' /var/opt/scalix/sx/s/sys/install/log contains error messages']
2007-05-15 03:00:28,609 CRITICAL Operation failed: config-server function create_scalix_instance failed: Msg: Failed calling command '/opt/scalix/bin/ommakeom -h scalix.phitek.com ' with exit code 1 msg ['Copying Scalix template to /var/opt/scalix/sx/s, please wait', 'ompatchom: Running patch-uninstall scripts ...', 'ompatchom: Running patch-preinstall scripts ...', '', '###########################################################################', '#', '# ompatchom: Initializing Scalix components.', '#', '###########################################################################', '', 'ompatchom: Copying Scalix components, please wait', '# Uncomment the following lines to enable the Submission and LMTP listeners', '#LMTP=ON', '# This listener is only active if LMTP=ON is above', '[LMTP]', '', '###########################################################################', '#', '# OM-CORE', '#', '###########################################################################', '', '', 'Updating conversion and language specific configuration files.', 'This may take some time, Please Wait ...', '', 'omaddacl: error while loading shared libraries: libpthread.so.0: cannot open shared object file: No such file or directory', 'ERROR: [OMINST 225] Could not add queue or acl for service SMINTFC.', '', '', '###########################################################################', '#', '# OM-CORE installation failed.', '# See /var/opt/scalix/sx/s/sys/install/log', '#', '###########################################################################', '', '', '###########################################################################', '#', '# Check and clear out all old directory change logs if one or more', '# directory requires conversion. To initiate a resync request, use:', '# omresyncds -d <directory_name>', '#', '###########################################################################', '', 'No directories require conversion', '', '###########################################################################', '#', '# Convert all hidden directories without password', '#', '###########################################################################', '', 'No directories require conversion', '', '###########################################################################', '#', '# Convert all shared directories without password', '#', '###########################################################################', '', 'No directories require conversion', '', '###########################################################################', '#', '# Check any other directory with password not converted.', '# Manual conversion instruction using omcnvdirs utility:', "# omcnvdirs -d <name> -t <type> -p <password> -a ''", '#', '###########################################################################', '', 'No directories require conversion', '', '###########################################################################', '#', '# OM-ADM', '#', '###########################################################################', '', '', '###########################################################################', '#', '# OM-AMECAT', '#', '###########################################################################', '', '', 'Updating conversion and language specific configuration files.', 'This may take some time, Please Wait ...', '', '', '###########################################################################', '#', '# OM-AMEPAW', '#', '###########################################################################', '', '', '###########################################################################', '#', '# OM-AMEPDA', '#', '###########################################################################', '', '', '###########################################################################', '#', '# OM-AMERW', '#', '###########################################################################', '', '', '###########################################################################', '#', '# OM-AMEWAP', '#', '###########################################################################', '', '', '###########################################################################', '#', '# OM-BB', '#', '###########################################################################', '', 'omaddacl: error while loading shared libraries: libpthread.so.0: cannot open shared object file: No such file or directory', 'ERROR: [OMINST 225] Could not add queue or acl for service BB.', '', 'ERROR:\tCorrect error and run the script /opt/scalix/bin/ompatchom', '', '', '###########################################################################', '#', '# OM-BB installation failed.', '# See /var/opt/scalix/sx/s/sys/install/log', '#', '###########################################################################', '', '', 'Updating conversion and language specific configuration files.', 'This may take some time, Please Wait ...', '', 'Scalix cannot be started because there are some components', 'which have not been installed. Re-run ompatchom to install ', 'the missing components.', 'omsetsvc: error while loading shared libraries: libpthread.so.0: cannot open shared object file: No such file or directory', '[OM 16065] The requested Directory does not exist.', '', '[OM 16066] There is no default Directory configured.', '', 'FREEBUSY directory created', 'Extracting local user information...', '[OM 16954] Entry not in the Directory', '', 'ommodacln: error while loading shared libraries: libpthread.so.0: cannot open shared object file: No such file or directory', "omaddfb: unable to set 'update' ACL on FREEBUSY directory", 'omconfux : Scalix config file was updated successfully.', 'omconfux : Scalix config file was updated successfully.', 'omadmidp: Unix IDs pool 55000..59999 successfully added', '/opt/scalix/bin/omoff: error while loading shared libraries: libpthread.so.0: cannot open shared object file: No such file or directory', '/opt/scalix/bin/omoff: error while loading shared libraries: libpthread.so.0: cannot open shared object file: No such file or directory', 'omsetsvc: error while loading shared libraries: libpthread.so.0: cannot open shared object file: No such file or directory', 'omsetsvc: error while loading shared libraries: libpthread.so.0: cannot open shared object file: No such file or directory', 'omsetsvc: error while loading shared libraries: libpthread.so.0: cannot open shared object file: No such file or directory', '', '###########################################################################', '#', '# ompatchom: Scalix Initialization Complete', '#', '###########################################################################', '', 'ompatchom: Running patch-postinstall scripts ...', '/var/opt/scalix/sx/s/omhtml/config: No such file or directory', 'NOTE: The above output is also contained in the', ' file /var/opt/scalix/sx/s/sys/install/log', 'ERROR: ompatchom script failed', ' /var/opt/scalix/sx/s/sys/install/log contains error messages']
2007-05-15 03:00:28,609 ERROR Operation failed: Aborting server configuration

# cat /var/opt/scalix/sx/s/sys/install/log
ompatchom: Running patch-uninstall scripts ...
ompatchom: Running patch-preinstall scripts ...

###########################################################################
#
# ompatchom: Initializing Scalix components.
#
###########################################################################

ompatchom: Copying Scalix components, please wait

###########################################################################
#
# OM-CORE
#
###########################################################################


Updating conversion and language specific configuration files.
This may take some time, Please Wait ...

omaddacl: error while loading shared libraries: libpthread.so.0: cannot open shared object file: No such file or directory
ERROR: [OMINST 225] Could not add queue or acl for service SMINTFC.


###########################################################################
#
# OM-CORE installation failed.
# See /var/opt/scalix/sx/s/sys/install/log
#
###########################################################################


###########################################################################
#
# Check and clear out all old directory change logs if one or more
# directory requires conversion. To initiate a resync request, use:
# omresyncds -d <directory_name>
#
###########################################################################

No directories require conversion

###########################################################################
#
# Convert all hidden directories without password
#
###########################################################################

No directories require conversion

###########################################################################
#
# Convert all shared directories without password
#
###########################################################################

No directories require conversion

###########################################################################
#
# Check any other directory with password not converted.
# Manual conversion instruction using omcnvdirs utility:
# omcnvdirs -d <name> -t <type> -p <password> -a ''
#
###########################################################################

No directories require conversion

###########################################################################
#
# OM-ADM
#
###########################################################################


###########################################################################
#
# OM-AMECAT
#
###########################################################################


Updating conversion and language specific configuration files.
This may take some time, Please Wait ...


###########################################################################
#
# OM-AMEPAW
#
###########################################################################


###########################################################################
#
# OM-AMEPDA
#
###########################################################################


###########################################################################
#
# OM-AMERW
#
###########################################################################


###########################################################################
#
# OM-AMEWAP
#
###########################################################################


###########################################################################
#
# OM-BB
#
###########################################################################

omaddacl: error while loading shared libraries: libpthread.so.0: cannot open shared object file: No such file or directory
ERROR: [OMINST 225] Could not add queue or acl for service BB.

ERROR: Correct error and run the script /opt/scalix/bin/ompatchom


###########################################################################
#
# OM-BB installation failed.
# See /var/opt/scalix/sx/s/sys/install/log
#
###########################################################################


Updating conversion and language specific configuration files.
This may take some time, Please Wait ...

Scalix cannot be started because there are some components
which have not been installed. Re-run ompatchom to install
the missing components.
omsetsvc: error while loading shared libraries: libpthread.so.0: cannot open shared object file: No such file or directory
[OM 16065] The requested Directory does not exist.

[OM 16066] There is no default Directory configured.

FREEBUSY directory created
Extracting local user information...
[OM 16954] Entry not in the Directory

ommodacln: error while loading shared libraries: libpthread.so.0: cannot open shared object file: No such file or directory
omaddfb: unable to set 'update' ACL on FREEBUSY directory
omconfux : Scalix config file was updated successfully.
omconfux : Scalix config file was updated successfully.
/opt/scalix/bin/omoff: error while loading shared libraries: libpthread.so.0: cannot open shared object file: No such file or directory
/opt/scalix/bin/omoff: error while loading shared libraries: libpthread.so.0: cannot open shared object file: No such file or directory
omsetsvc: error while loading shared libraries: libpthread.so.0: cannot open shared object file: No such file or directory
omsetsvc: error while loading shared libraries: libpthread.so.0: cannot open shared object file: No such file or directory
omsetsvc: error while loading shared libraries: libpthread.so.0: cannot open shared object file: No such file or directory

###########################################################################
#
# ompatchom: Scalix Initialization Complete
#
###########################################################################

ompatchom: Running patch-postinstall scripts ...
NOTE: The above output is also contained in the
file /var/opt/scalix/sx/s/sys/install/log

# ldconfig -p |grep libpthread.so.0
libpthread.so.0 (libc6, hwcap: 0x8000000000000, OS ABI: Linux 2.4.1) => /lib/i686/libpthread.so.0
libpthread.so.0 (libc6, OS ABI: Linux 2.2.5) => /lib/libpthread.so.0


This error occurs when installing both the community and enterprise editions, although the enterprise installer log is different, I can paste that as well if required.

ScalixSupport
Scalix
Scalix
Posts: 5503
Joined: Thu Mar 25, 2004 8:15 pm

Postby ScalixSupport » Tue May 15, 2007 6:56 am

Hi!

The problem actually is in creation of instance, i.e. the execution of ommakeom fails.
Please tell me the following:
* Are you doing a fresh install or trying to upgrade?
* Did you create a user/group by the name 'scalix' before trying to install?
* Are the forward and reverse lookup configured in DNS?
* Have the host entry been set in /etc/hosts?

Thanks,
Subir

cartel
Posts: 54
Joined: Tue May 08, 2007 10:52 pm
Location: Auckland, New Zealand

Postby cartel » Thu May 17, 2007 6:22 pm

Hello,

1. This is a brand new server with nothing on it.
2. I have attempted to install Scalix several times, that is why the scalix user is still present.
3. The DNS name of the server is resolvable in both directions by the entire enterprise, including the server itself
4. As DNS has been configured I dont see the requirement to have it in /etc/hosts, however to appease you I added it to retest, no change

I have now tried both the community edition and the enterprise edition with identical results.

ScalixSupport
Scalix
Scalix
Posts: 5503
Joined: Thu Mar 25, 2004 8:15 pm

Postby ScalixSupport » Fri May 18, 2007 3:36 am

Hi!

I am installing on RHEL 4 (Centos 4.4) with the community edition 11.0.4. The problem is that merlin does not adequately do a dependency check

Since CentOS is still unsupported so you cannot be sure. I use RHEL 4 Update 3 and
do not get any such error. For me as well libpthread.so.0 is there in /lib and libpthread.so is there in /usr/lib.

The error you have received "ERROR: [OMINST 225] Could not add queue or acl for
service SMINTFC.", describes that it is caused by system specific problem. See for
yourself:
[root@subir-rhel4 clam]# omsolve -n OMINST 225
-------------------------------------------------------------------------------
Error Group: OMINST Error Number: 225

ERROR: [OMINST 225] Could not add queue or acl for service [].

This is caused by a system specific problem related to the creation
of directories and files, and the setting of their ownership and
permissions, or a lack of disk space.

Correct the error, then run the script /opt/scalix/bin/ompatchom.

* Check the availability of disk space in /var partition, as the complete message would
be there. If you have mount points check them as well.
* Make sure you have installed CentOS, with the software listed in the installation guide
that are required for Scalix.

We can upgrade the OS that suits Scalix requirements, then do a new clean installation
following the steps below:
1. OS upgrade, if required.
2. Remove all scalix RPMs, ones returned for command "rpm -qa | grep scalix"
3. rm -rf /var/opt/scalix* /etc/opt/scalix* /opt/scalix*
4. Remove any user/group with name 'scalix'.
5. Start scalix installation. Keep a track of the installer log created at /var/log.

See if this helps.

Thanks,
Subir

cartel
Posts: 54
Joined: Tue May 08, 2007 10:52 pm
Location: Auckland, New Zealand

Postby cartel » Mon May 21, 2007 12:20 am

Hello,

I have followed all of the steps above multiple times with no effect.

* Make sure you have installed CentOS, with the software listed in the installation guide that are required for Scalix.


This is what I mean by inadequate dependency checks. Before even proceeding with the installation the installer should test to see if all the programs and files it needs are in place. I consider this a bugged installer, and would raise it in bugzilla if I thought it wouldnt get immediately squashed.

Here is the complete installer log from /var/log.

Code: Select all

2007-05-21 07:48:51,772 INFO Initializing Scalix Installer version 11.0.4.25
2007-05-21 07:48:51,844 INFO Platform is: Red Hat Enterprise Linux ES release 4 on i386 : supported.
2007-05-21 07:48:51,844 INFO Starting Scalix Installer in CLI mode
2007-05-21 07:48:52,131 INFO Current locale is  and default is
2007-05-21 07:48:53,755 INFO Packages installed: {}
2007-05-21 07:48:55,625 INFO Obsolete packages installed: {}
2007-05-21 07:52:37,305 INFO Operation passed: OS release check Red Hat Enterprise Linux ES release 4
2007-05-21 07:52:37,305 INFO Operation passed: Memory check 1572988
2007-05-21 07:52:37,305 INFO Operation passed: Disk space check 219259900
2007-05-21 07:52:37,333 INFO Tomcat was running when we started: False
2007-05-21 07:52:39,743 INFO Searching /root/scalix-11.0.4-GA/software/scalix_server for relevant Scalix packages
2007-05-21 07:52:39,745 INFO File /root/scalix-11.0.4-GA/software/scalix_server/scalix-sis-11.0.4.25-1.noarch.rpm is a Scalix file, for this platform and valid version
2007-05-21 07:52:39,745 INFO File /root/scalix-11.0.4-GA/software/scalix_server/scalix-swa-11.0.4.25-1.noarch.rpm is a Scalix file, for this platform and valid version
2007-05-21 07:52:39,746 INFO File /root/scalix-11.0.4-GA/software/scalix_server/scalix-server-11.0.4.10790-1.rhel4.i386.rpm is a Scalix file, for this platform and valid version
2007-05-21 07:52:39,746 WARNING File /root/scalix-11.0.4-GA/software/scalix_server/scalix-server-11.0.4.10790-1.fc5.i386.rpm is not for this platform
2007-05-21 07:52:39,747 INFO File /root/scalix-11.0.4-GA/software/scalix_server/scalix-sac-11.0.4.25-1.noarch.rpm is a Scalix file, for this platform and valid version
2007-05-21 07:52:39,747 WARNING File /root/scalix-11.0.4-GA/software/scalix_server/scalix-tomcat-connector-11.0.4.25-1.rhel3.i386.rpm is not for this platform
2007-05-21 07:52:39,748 WARNING File /root/scalix-11.0.4-GA/software/scalix_server/scalix-tomcat-connector-11.0.4.25-1.fc5.x86_64.rpm is not for this platform
2007-05-21 07:52:39,748 INFO File /root/scalix-11.0.4-GA/software/scalix_server/scalix-platform-11.0.4.25-1.noarch.rpm is a Scalix file, for this platform and valid version
2007-05-21 07:52:39,748 INFO File /root/scalix-11.0.4-GA/software/scalix_server/scalix-res-11.0.4.25-1.noarch.rpm is a Scalix file, for this platform and valid version
2007-05-21 07:52:39,749 WARNING File /root/scalix-11.0.4-GA/software/scalix_server/scalix-tomcat-connector-11.0.4.25-1.fc5.i386.rpm is not for this platform
2007-05-21 07:52:39,749 INFO File /root/scalix-11.0.4-GA/software/scalix_server/scalix-tomcat-connector-11.0.4.25-1.rhel4.i386.rpm is a Scalix file, for this platform and valid version
2007-05-21 07:52:39,750 INFO File /root/scalix-11.0.4-GA/software/scalix_server/scalix-tomcat-5.5.16-263.noarch.rpm is a Scalix file, for this platform and valid version
2007-05-21 07:52:39,750 WARNING File /root/scalix-11.0.4-GA/software/scalix_server/scalix-server-11.0.4.10790-1.rhel3.i386.rpm is not for this platform
2007-05-21 07:52:39,751 INFO File /root/scalix-11.0.4-GA/software/scalix_server/scalix-postgres-11.0.4.25-1.noarch.rpm is a Scalix file, for this platform and valid version
2007-05-21 07:52:39,751 WARNING File /root/scalix-11.0.4-GA/software/scalix_server/scalix-tomcat-connector-11.0.4.25-1.rhel3.x86_64.rpm is not for this platform
2007-05-21 07:52:39,751 WARNING File /root/scalix-11.0.4-GA/software/scalix_server/scalix-text-extractors-1.0-1.src.rpm is not for this platform
2007-05-21 07:52:39,752 INFO File /root/scalix-11.0.4-GA/software/scalix_server/scalix-mobile-11.0.4.25-1.noarch.rpm is a Scalix file, for this platform and valid version
2007-05-21 07:52:39,752 WARNING File /root/scalix-11.0.4-GA/software/scalix_server/scalix-text-extractors-1.0-1.rhel3.i386.rpm is not for this platform
2007-05-21 07:52:39,753 WARNING File /root/scalix-11.0.4-GA/software/scalix_server/scalix-text-extractors-1.0-1.fc5.i386.rpm is not for this platform
2007-05-21 07:52:39,753 INFO File /root/scalix-11.0.4-GA/software/scalix_server/scalix-text-extractors-1.0-1.rhel4.i386.rpm is a Scalix file, for this platform and valid version
2007-05-21 07:52:39,754 WARNING File /root/scalix-11.0.4-GA/software/scalix_server/scalix-tomcat-connector-11.0.4.25-1.rhel4.x86_64.rpm is not for this platform
2007-05-21 07:52:45,273 INFO Components selected to install: {'scalix-res': ['11.0.4.25-1', '1142737', 'noarch', 'linux', '1', '(none)', '(none)', '/root/scalix-11.0.4-GA/software/scalix_server/scalix-res-11.0.4.25-1.noarch.rpm'], 'scalix-text-extractors': ['1.0-1.rhel4', '11781140', 'i386', 'linux', '1.rhel4', '(none)', '(none)', '/root/scalix-11.0.4-GA/software/scalix_server/scalix-text-extractors-1.0-1.rhel4.i386.rpm'], 'scalix-sac': ['11.0.4.25-1', '9356028', 'noarch', 'linux', '1', '(none)', '(none)', '/root/scalix-11.0.4-GA/software/scalix_server/scalix-sac-11.0.4.25-1.noarch.rpm'], 'scalix-tomcat': ['5.5.16-263', '4748374', 'noarch', 'linux', '263', '(none)', '(none)', '/root/scalix-11.0.4-GA/software/scalix_server/scalix-tomcat-5.5.16-263.noarch.rpm'], 'scalix-sis': ['11.0.4.25-1', '1716996', 'noarch', 'linux', '1', '(none)', '(none)', '/root/scalix-11.0.4-GA/software/scalix_server/scalix-sis-11.0.4.25-1.noarch.rpm'], 'scalix-platform': ['11.0.4.25-1', '6805737', 'noarch', 'linux', '1', '(none)', '(none)', '/root/scalix-11.0.4-GA/software/scalix_server/scalix-platform-11.0.4.25-1.noarch.rpm'], 'scalix-server': ['11.0.4.10790-1.rhel4', '50440629', 'i386', 'linux', '1.rhel4', 'RHEL4', '(none)', '/root/scalix-11.0.4-GA/software/scalix_server/scalix-server-11.0.4.10790-1.rhel4.i386.rpm'], 'scalix-tomcat-connector': ['11.0.4.25-1.rhel4', '205825', 'i386', 'linux', '1.rhel4', '(none)', '(none)', '/root/scalix-11.0.4-GA/software/scalix_server/scalix-tomcat-connector-11.0.4.25-1.rhel4.i386.rpm'], 'scalix-mobile': ['11.0.4.25-1', '2990540', 'noarch', 'linux', '1', '(none)', '(none)', '/root/scalix-11.0.4-GA/software/scalix_server/scalix-mobile-11.0.4.25-1.noarch.rpm'], 'scalix-swa': ['11.0.4.25-1', '4299364', 'noarch', 'linux', '1', '(none)', '(none)', '/root/scalix-11.0.4-GA/software/scalix_server/scalix-swa-11.0.4.25-1.noarch.rpm'], 'scalix-postgres': ['11.0.4.25-1', '13915', 'noarch', 'linux', '1', '(none)', '(none)', '/root/scalix-11.0.4-GA/software/scalix_server/scalix-postgres-11.0.4.25-1.noarch.rpm']}
2007-05-21 07:52:45,273 INFO Components to upgrade: {}
2007-05-21 07:52:45,274 INFO System check start
2007-05-21 07:52:45,286 INFO Operation passed: Environment check passed.
2007-05-21 07:52:45,287 INFO Operation passed: Filesystem check passed.
2007-05-21 07:52:45,323 INFO Network interface is eth0
2007-05-21 07:52:45,324 INFO Operation passed: Network check passed.
2007-05-21 07:52:46,813 INFO Apache 2.x appears to be installed.
2007-05-21 07:52:46,814 INFO Operation passed: Dependency check passed.
2007-05-21 07:52:47,044 INFO Operation passed: Running services check passed.
2007-05-21 07:52:47,045 INFO System check end
2007-05-21 07:52:47,045 INFO System check result: 0
2007-05-21 07:52:48,017 INFO Install start
2007-05-21 07:52:49,168 WARNING Couldn't remove server system admin user: sxadmin ['userdel: user sxadmin does not exist']
2007-05-21 07:52:49,176 WARNING Couldn't remove server system admin group: sxadmin ['groupdel: group sxadmin does not exist'] , it's probably already been removed, OK.
2007-05-21 07:52:49,177 INFO Starting installation of RPM files [('/root/scalix-11.0.4-GA/software/scalix_server/scalix-server-11.0.4.10790-1.rhel4.i386.rpm', 'scalix-server'), ('/root/scalix-11.0.4-GA/software/scalix_server/scalix-postgres-11.0.4.25-1.noarch.rpm', 'scalix-postgres'), ('/root/scalix-11.0.4-GA/software/scalix_server/scalix-tomcat-connector-11.0.4.25-1.rhel4.i386.rpm', 'scalix-tomcat-connector'), ('/root/scalix-11.0.4-GA/software/scalix_server/scalix-tomcat-5.5.16-263.noarch.rpm', 'scalix-tomcat'), ('/root/scalix-11.0.4-GA/software/scalix_server/scalix-platform-11.0.4.25-1.noarch.rpm', 'scalix-platform'), ('/root/scalix-11.0.4-GA/software/scalix_server/scalix-res-11.0.4.25-1.noarch.rpm', 'scalix-res'), ('/root/scalix-11.0.4-GA/software/scalix_server/scalix-swa-11.0.4.25-1.noarch.rpm', 'scalix-swa'), ('/root/scalix-11.0.4-GA/software/scalix_server/scalix-sac-11.0.4.25-1.noarch.rpm', 'scalix-sac'), ('/root/scalix-11.0.4-GA/software/scalix_server/scalix-text-extractors-1.0-1.rhel4.i386.rpm', 'scalix-text-extractors'), ('/root/scalix-11.0.4-GA/software/scalix_server/scalix-sis-11.0.4.25-1.noarch.rpm', 'scalix-sis'), ('/root/scalix-11.0.4-GA/software/scalix_server/scalix-mobile-11.0.4.25-1.noarch.rpm', 'scalix-mobile')]
2007-05-21 07:53:00,639 INFO Operation passed: Install /bin/rpm -U -v --percent /root/scalix-11.0.4-GA/software/scalix_server/scalix-server-11.0.4.10790-1.rhel4.i386.rpm /root/scalix-11.0.4-GA/software/scalix_server/scalix-postgres-11.0.4.25-1.noarch.rpm /root/scalix-11.0.4-GA/software/scalix_server/scalix-tomcat-connector-11.0.4.25-1.rhel4.i386.rpm /root/scalix-11.0.4-GA/software/scalix_server/scalix-tomcat-5.5.16-263.noarch.rpm /root/scalix-11.0.4-GA/software/scalix_server/scalix-platform-11.0.4.25-1.noarch.rpm /root/scalix-11.0.4-GA/software/scalix_server/scalix-res-11.0.4.25-1.noarch.rpm /root/scalix-11.0.4-GA/software/scalix_server/scalix-swa-11.0.4.25-1.noarch.rpm /root/scalix-11.0.4-GA/software/scalix_server/scalix-sac-11.0.4.25-1.noarch.rpm /root/scalix-11.0.4-GA/software/scalix_server/scalix-text-extractors-1.0-1.rhel4.i386.rpm /root/scalix-11.0.4-GA/software/scalix_server/scalix-sis-11.0.4.25-1.noarch.rpm /root/scalix-11.0.4-GA/software/scalix_server/scalix-mobile-11.0.4.25-1.noarch.rpm: (0) ['Preparing packages for installation...', 'scalix-text-extractors-1.0-1.rhel4', 'scalix-tomcat-connector-11.0.4.25-1.rhel4', 'scalix-tomcat-5.5.16-263', 'scalix-server-11.0.4.10790-1.rhel4', 'Stopping Scalix LDAP mapper (ldapmapper): [FAILED]\r', 'Starting Scalix LDAP mapper (ldapmapper): [  OK  ]\r', 'scalix-postgres-11.0.4.25-1', 'scalix-platform-11.0.4.25-1', 'scalix-res-11.0.4.25-1', 'Remote Execution Service (RES) successfully installed.', 'Please configure Remote Execution Service (RES) using the', 'Scalix Installer for configuration.', 'Have fun!', 'scalix-swa-11.0.4.25-1', 'Please configure Scalix Web Access (SWA) using the Scalix Installer for configuration.', 'SWA minimally requires Tomcat 4.1.29 and JDK 1.4.2+.', 'After configuring SWA you may launch SWA within Tomcat with <Tomcat_installed_dir>/bin/startup.sh.', 'To check any startup errors look at <Tomcat_installed_dir>/logs/scalix-swa_log.<date>.txt', 'scalix-sac-11.0.4.25-1', 'Scalix Administration Console (SAC) successfully installed.', 'Please configure Scalix Administration Console (SAC) using', 'the Scalix Installer for configuration.', 'Have fun!', 'scalix-sis-11.0.4.25-1', 'scalix-mobile-11.0.4.25-1']
2007-05-21 07:53:00,640 INFO Checking if any deprecated packages are installed.
2007-05-21 07:53:00,976 INFO Install end
2007-05-21 07:53:01,311 INFO Mailnode name derived from FQDN: scalix
2007-05-21 07:53:05,351 WARNING configured mail domain could not be determined
2007-05-21 07:53:05,590 INFO dns domain phitek.com has a valid MX record so using it as default
2007-05-21 07:53:12,580 INFO Creating Scalix instance...(please wait -- this might take several minutes)
2007-05-21 07:53:48,390 CRITICAL Failed calling command '/opt/scalix/bin/ommakeom -h scalix.phitek.com ' with exit code 1 msg ['Copying Scalix template to /var/opt/scalix/sx/s, please wait', 'ompatchom: Running patch-uninstall scripts ...', 'ompatchom: Running patch-preinstall scripts ...', '', '###########################################################################', '#', '# ompatchom: Initializing Scalix components.', '#', '###########################################################################', '', 'ompatchom: Copying Scalix components, please wait', '# Uncomment the following lines to enable the Submission and LMTP listeners', '#LMTP=ON', '# This listener is only active if LMTP=ON is above', '[LMTP]', '', '###########################################################################', '#', '# OM-CORE', '#', '###########################################################################', '', '', 'Updating conversion and language specific configuration files.', 'This may take some time, Please Wait ...', '', 'omaddacl: error while loading shared libraries: libpthread.so.0: cannot open shared object file: No such file or directory', 'ERROR:   [OMINST 225] Could not add queue or acl for service SMINTFC.', '', '', '###########################################################################', '#', '# OM-CORE installation failed.', '# See /var/opt/scalix/sx/s/sys/install/log', '#', '###########################################################################', '', '', '###########################################################################', '#', '# Check and clear out all old directory change logs if one or more', '# directory requires conversion. To initiate a resync request, use:', '#    omresyncds -d <directory_name>', '#', '###########################################################################', '', 'No directories require conversion', '', '###########################################################################', '#', '# Convert all hidden directories without password', '#', '###########################################################################', '', 'No directories require conversion', '', '###########################################################################', '#', '# Convert all shared directories without password', '#', '###########################################################################', '', 'No directories require conversion', '', '###########################################################################', '#', '# Check any other directory with password not converted.', '# Manual conversion instruction using omcnvdirs utility:', "#     omcnvdirs -d <name> -t <type> -p <password> -a ''", '#', '###########################################################################', '', 'No directories require conversion', '', '###########################################################################', '#', '# OM-ADM', '#', '###########################################################################', '', '', '###########################################################################', '#', '# OM-AMECAT', '#', '###########################################################################', '', '', 'Updating conversion and language specific configuration files.', 'This may take some time, Please Wait ...', '', '', '###########################################################################', '#', '# OM-AMEPAW', '#', '###########################################################################', '', '', '###########################################################################', '#', '# OM-AMEPDA', '#', '###########################################################################', '', '', '###########################################################################', '#', '# OM-AMERW', '#', '###########################################################################', '', '', '###########################################################################', '#', '# OM-AMEWAP', '#', '###########################################################################', '', '', '###########################################################################', '#', '# OM-BB', '#', '###########################################################################', '', 'omaddacl: error while loading shared libraries: libpthread.so.0: cannot open shared object file: No such file or directory', 'ERROR:   [OMINST 225] Could not add queue or acl for service BB.', '', 'ERROR:\tCorrect error and run the script /opt/scalix/bin/ompatchom', '', '', '###########################################################################', '#', '# OM-BB installation failed.', '# See /var/opt/scalix/sx/s/sys/install/log', '#', '###########################################################################', '', '', 'Updating conversion and language specific configuration files.', 'This may take some time, Please Wait ...', '', 'Scalix cannot be started because there are some components', 'which have not been installed. Re-run ompatchom to install  ', 'the missing components.', 'omsetsvc: error while loading shared libraries: libpthread.so.0: cannot open shared object file: No such file or directory', '[OM 16065] The requested Directory does not exist.', '', '[OM 16066] There is no default Directory configured.', '', 'FREEBUSY directory created', 'Extracting local user information...', '[OM 16954] Entry not in the Directory', '', 'ommodacln: error while loading shared libraries: libpthread.so.0: cannot open shared object file: No such file or directory', "omaddfb: unable to set 'update' ACL on FREEBUSY directory", 'omconfux : Scalix config file was updated successfully.', 'omconfux : Scalix config file was updated successfully.', 'omadmidp: Unix IDs pool 55000..59999 successfully added', '/opt/scalix/bin/omoff: error while loading shared libraries: libpthread.so.0: cannot open shared object file: No such file or directory', '/opt/scalix/bin/omoff: error while loading shared libraries: libpthread.so.0: cannot open shared object file: No such file or directory', 'omsetsvc: error while loading shared libraries: libpthread.so.0: cannot open shared object file: No such file or directory', 'omsetsvc: error while loading shared libraries: libpthread.so.0: cannot open shared object file: No such file or directory', 'omsetsvc: error while loading shared libraries: libpthread.so.0: cannot open shared object file: No such file or directory', '', '###########################################################################', '#', '# ompatchom: Scalix Initialization Complete', '#', '###########################################################################', '', 'ompatchom: Running patch-postinstall scripts ...', '/var/opt/scalix/sx/s/omhtml/config: No such file or directory', 'NOTE: The above output is also contained in the', '      file /var/opt/scalix/sx/s/sys/install/log', 'ERROR:   ompatchom script failed', '         /var/opt/scalix/sx/s/sys/install/log contains error messages']
2007-05-21 07:53:48,390 CRITICAL Operation failed: config-server function create_scalix_instance failed: Msg: Failed calling command '/opt/scalix/bin/ommakeom -h scalix.phitek.com ' with exit code 1 msg ['Copying Scalix template to /var/opt/scalix/sx/s, please wait', 'ompatchom: Running patch-uninstall scripts ...', 'ompatchom: Running patch-preinstall scripts ...', '', '###########################################################################', '#', '# ompatchom: Initializing Scalix components.', '#', '###########################################################################', '', 'ompatchom: Copying Scalix components, please wait', '# Uncomment the following lines to enable the Submission and LMTP listeners', '#LMTP=ON', '# This listener is only active if LMTP=ON is above', '[LMTP]', '', '###########################################################################', '#', '# OM-CORE', '#', '###########################################################################', '', '', 'Updating conversion and language specific configuration files.', 'This may take some time, Please Wait ...', '', 'omaddacl: error while loading shared libraries: libpthread.so.0: cannot open shared object file: No such file or directory', 'ERROR:   [OMINST 225] Could not add queue or acl for service SMINTFC.', '', '', '###########################################################################', '#', '# OM-CORE installation failed.', '# See /var/opt/scalix/sx/s/sys/install/log', '#', '###########################################################################', '', '', '###########################################################################', '#', '# Check and clear out all old directory change logs if one or more', '# directory requires conversion. To initiate a resync request, use:', '#    omresyncds -d <directory_name>', '#', '###########################################################################', '', 'No directories require conversion', '', '###########################################################################', '#', '# Convert all hidden directories without password', '#', '###########################################################################', '', 'No directories require conversion', '', '###########################################################################', '#', '# Convert all shared directories without password', '#', '###########################################################################', '', 'No directories require conversion', '', '###########################################################################', '#', '# Check any other directory with password not converted.', '# Manual conversion instruction using omcnvdirs utility:', "#     omcnvdirs -d <name> -t <type> -p <password> -a ''", '#', '###########################################################################', '', 'No directories require conversion', '', '###########################################################################', '#', '# OM-ADM', '#', '###########################################################################', '', '', '###########################################################################', '#', '# OM-AMECAT', '#', '###########################################################################', '', '', 'Updating conversion and language specific configuration files.', 'This may take some time, Please Wait ...', '', '', '###########################################################################', '#', '# OM-AMEPAW', '#', '###########################################################################', '', '', '###########################################################################', '#', '# OM-AMEPDA', '#', '###########################################################################', '', '', '###########################################################################', '#', '# OM-AMERW', '#', '###########################################################################', '', '', '###########################################################################', '#', '# OM-AMEWAP', '#', '###########################################################################', '', '', '###########################################################################', '#', '# OM-BB', '#', '###########################################################################', '', 'omaddacl: error while loading shared libraries: libpthread.so.0: cannot open shared object file: No such file or directory', 'ERROR:   [OMINST 225] Could not add queue or acl for service BB.', '', 'ERROR:\tCorrect error and run the script /opt/scalix/bin/ompatchom', '', '', '###########################################################################', '#', '# OM-BB installation failed.', '# See /var/opt/scalix/sx/s/sys/install/log', '#', '###########################################################################', '', '', 'Updating conversion and language specific configuration files.', 'This may take some time, Please Wait ...', '', 'Scalix cannot be started because there are some components', 'which have not been installed. Re-run ompatchom to install  ', 'the missing components.', 'omsetsvc: error while loading shared libraries: libpthread.so.0: cannot open shared object file: No such file or directory', '[OM 16065] The requested Directory does not exist.', '', '[OM 16066] There is no default Directory configured.', '', 'FREEBUSY directory created', 'Extracting local user information...', '[OM 16954] Entry not in the Directory', '', 'ommodacln: error while loading shared libraries: libpthread.so.0: cannot open shared object file: No such file or directory', "omaddfb: unable to set 'update' ACL on FREEBUSY directory", 'omconfux : Scalix config file was updated successfully.', 'omconfux : Scalix config file was updated successfully.', 'omadmidp: Unix IDs pool 55000..59999 successfully added', '/opt/scalix/bin/omoff: error while loading shared libraries: libpthread.so.0: cannot open shared object file: No such file or directory', '/opt/scalix/bin/omoff: error while loading shared libraries: libpthread.so.0: cannot open shared object file: No such file or directory', 'omsetsvc: error while loading shared libraries: libpthread.so.0: cannot open shared object file: No such file or directory', 'omsetsvc: error while loading shared libraries: libpthread.so.0: cannot open shared object file: No such file or directory', 'omsetsvc: error while loading shared libraries: libpthread.so.0: cannot open shared object file: No such file or directory', '', '###########################################################################', '#', '# ompatchom: Scalix Initialization Complete', '#', '###########################################################################', '', 'ompatchom: Running patch-postinstall scripts ...', '/var/opt/scalix/sx/s/omhtml/config: No such file or directory', 'NOTE: The above output is also contained in the', '      file /var/opt/scalix/sx/s/sys/install/log', 'ERROR:   ompatchom script failed', '         /var/opt/scalix/sx/s/sys/install/log contains error messages']
2007-05-21 07:53:48,390 ERROR Operation failed: Aborting server configuration
2007-05-21 08:02:28,161 INFO Initializing Scalix Installer version 11.0.4.25
2007-05-21 08:02:28,233 INFO Platform is: Red Hat Enterprise Linux ES release 4 on i386 : supported.
2007-05-21 08:02:28,233 INFO Starting Scalix Installer in CLI mode
2007-05-21 08:02:28,519 INFO Current locale is  and default is
2007-05-21 08:02:30,306 INFO Packages installed: {'scalix-res': ['11.0.4.25-1', '1142737', 'noarch', 'linux', '1', '(none)', '(none)'], 'scalix-text-extractors': ['1.0-1.rhel4', '11781140', 'i386', 'linux', '1.rhel4', '(none)', '(none)'], 'scalix-sac': ['11.0.4.25-1', '9356028', 'noarch', 'linux', '1', '(none)', '(none)'], 'scalix-tomcat': ['5.5.16-263', '4748374', 'noarch', 'linux', '263', '(none)', '(none)'], 'scalix-sis': ['11.0.4.25-1', '1716996', 'noarch', 'linux', '1', '(none)', '(none)'], 'scalix-platform': ['11.0.4.25-1', '6805737', 'noarch', 'linux', '1', '(none)', '(none)'], 'scalix-server': ['11.0.4.10790-1.rhel4', '50440629', 'i386', 'linux', '1.rhel4', 'RHEL4', '(none)'], 'scalix-tomcat-connector': ['11.0.4.25-1.rhel4', '205825', 'i386', 'linux', '1.rhel4', '(none)', '(none)'], 'scalix-mobile': ['11.0.4.25-1', '2990540', 'noarch', 'linux', '1', '(none)', '(none)'], 'scalix-swa': ['11.0.4.25-1', '4299364', 'noarch', 'linux', '1', '(none)', '(none)'], 'scalix-postgres': ['11.0.4.25-1', '13915', 'noarch', 'linux', '1', '(none)', '(none)']}
2007-05-21 08:02:32,499 INFO Obsolete packages installed: {}
2007-05-21 08:02:40,464 INFO Tomcat was running when we started: False
2007-05-21 08:02:46,957 INFO Components to uninstall: ['scalix-server', 'scalix-postgres', 'scalix-tomcat-connector', 'scalix-tomcat', 'scalix-platform', 'scalix-res', 'scalix-swa', 'scalix-sac', 'scalix-text-extractors', 'scalix-sis', 'scalix-mobile']
2007-05-21 08:02:53,197 INFO Uninstall start
2007-05-21 08:02:54,504 INFO Server system admin user to possibly remove later: None
2007-05-21 08:02:54,504 INFO Server system admin group to possibly remove later: None
2007-05-21 08:02:54,518 INFO Server is not running
2007-05-21 08:02:54,557 INFO ldapmapper is running, attempting to stop it
2007-05-21 08:02:59,370 INFO Operation passed: Removed Scalix message store: /opt/scalix/bin/omdelom -fa: (0) ['omsetsvc: error while loading shared libraries: libpthread.so.0: cannot open shared object file: No such file or directory', 'omdelom: Deleting Scalix data, please wait']
2007-05-21 08:02:59,540 INFO Starting uninstallation of scalix-mobile
2007-05-21 08:02:59,794 INFO Operation passed: Uninstall /bin/rpm -e scalix-mobile: (0) ['']
2007-05-21 08:03:00,790 INFO Starting uninstallation of scalix-sis
2007-05-21 08:03:01,044 INFO Operation passed: Uninstall /bin/rpm -e scalix-sis: (0) ['']
2007-05-21 08:03:02,040 INFO Starting uninstallation of scalix-text-extractors
2007-05-21 08:03:02,524 INFO Operation passed: Uninstall /bin/rpm -e scalix-text-extractors: (0) ['']
2007-05-21 08:03:03,520 INFO Starting uninstallation of scalix-sac
2007-05-21 08:03:03,794 INFO Operation passed: Uninstall /bin/rpm -e scalix-sac: (0) ['']
2007-05-21 08:03:04,790 INFO Starting uninstallation of scalix-swa
2007-05-21 08:03:05,054 INFO Operation passed: Uninstall /bin/rpm -e scalix-swa: (0) ['']
2007-05-21 08:03:06,050 INFO Starting uninstallation of scalix-res
2007-05-21 08:03:06,334 INFO Operation passed: Uninstall /bin/rpm -e scalix-res: (0) ['']
2007-05-21 08:03:07,330 INFO Starting uninstallation of scalix-platform
2007-05-21 08:03:07,584 INFO Operation passed: Uninstall /bin/rpm -e scalix-platform: (0) ['']
2007-05-21 08:03:08,580 INFO Starting uninstallation of scalix-tomcat
2007-05-21 08:03:09,066 INFO Operation passed: Uninstall /bin/rpm -e scalix-tomcat: (0) ['']
2007-05-21 08:03:10,060 INFO Starting uninstallation of scalix-tomcat-connector
2007-05-21 08:03:10,334 INFO Operation passed: Uninstall /bin/rpm -e scalix-tomcat-connector: (0) ['']
2007-05-21 08:03:11,330 INFO Starting uninstallation of scalix-postgres
2007-05-21 08:03:11,765 INFO Operation passed: Uninstall /bin/rpm -e scalix-postgres: (0) ['']
2007-05-21 08:03:12,760 INFO Starting uninstallation of scalix-server
2007-05-21 08:03:15,536 INFO Operation passed: Uninstall /bin/rpm -e scalix-server: (0) ['']
2007-05-21 08:03:16,531 INFO Removing server directory /opt/scalix
2007-05-21 08:03:16,538 INFO Removing the directory /etc/opt/scalix-tomcat and empty subdirectories
2007-05-21 08:03:16,566 WARNING Failed to remove message queue  ['']
2007-05-21 08:03:16,566 INFO Removed 0 message queues
2007-05-21 08:03:16,612 INFO Removed server system user: scalix
2007-05-21 08:03:16,612 WARNING Not removing Unix user 'None', please do it manually.
2007-05-21 08:03:16,668 INFO Cleaning up Tomcat working directory and cache (CATALINA_HOME= /var/opt/scalix/sx/tomcat )
2007-05-21 08:03:16,670 INFO Cleaning up Apache/Tomcat connector configuration
2007-05-21 08:03:16,670 INFO Removing Postgres data at: /var/opt/scalix/sx/postgres
2007-05-21 08:03:16,676 INFO Uninstall end
2007-05-21 08:03:34,655 INFO Initializing Scalix Installer version 11.0.4.25
2007-05-21 08:03:34,728 INFO Platform is: Red Hat Enterprise Linux ES release 4 on i386 : supported.
2007-05-21 08:03:34,729 INFO Starting Scalix Installer in CLI mode
2007-05-21 08:03:35,016 INFO Current locale is  and default is
2007-05-21 08:03:36,655 INFO Packages installed: {}
2007-05-21 08:03:38,535 INFO Obsolete packages installed: {}
2007-05-21 08:03:48,723 INFO Operation passed: OS release check Red Hat Enterprise Linux ES release 4
2007-05-21 08:03:48,723 INFO Operation passed: Memory check 1572988
2007-05-21 08:03:48,723 INFO Operation passed: Disk space check 219259900
2007-05-21 08:03:48,750 INFO Tomcat was running when we started: False
2007-05-21 08:03:51,153 INFO Searching /root/scalix-11.0.4-GA/software/scalix_server for relevant Scalix packages
2007-05-21 08:03:51,155 INFO File /root/scalix-11.0.4-GA/software/scalix_server/scalix-sis-11.0.4.25-1.noarch.rpm is a Scalix file, for this platform and valid version
2007-05-21 08:03:51,155 INFO File /root/scalix-11.0.4-GA/software/scalix_server/scalix-swa-11.0.4.25-1.noarch.rpm is a Scalix file, for this platform and valid version
2007-05-21 08:03:51,156 INFO File /root/scalix-11.0.4-GA/software/scalix_server/scalix-server-11.0.4.10790-1.rhel4.i386.rpm is a Scalix file, for this platform and valid version
2007-05-21 08:03:51,156 WARNING File /root/scalix-11.0.4-GA/software/scalix_server/scalix-server-11.0.4.10790-1.fc5.i386.rpm is not for this platform
2007-05-21 08:03:51,157 INFO File /root/scalix-11.0.4-GA/software/scalix_server/scalix-sac-11.0.4.25-1.noarch.rpm is a Scalix file, for this platform and valid version
2007-05-21 08:03:51,157 WARNING File /root/scalix-11.0.4-GA/software/scalix_server/scalix-tomcat-connector-11.0.4.25-1.rhel3.i386.rpm is not for this platform
2007-05-21 08:03:51,158 WARNING File /root/scalix-11.0.4-GA/software/scalix_server/scalix-tomcat-connector-11.0.4.25-1.fc5.x86_64.rpm is not for this platform
2007-05-21 08:03:51,158 INFO File /root/scalix-11.0.4-GA/software/scalix_server/scalix-platform-11.0.4.25-1.noarch.rpm is a Scalix file, for this platform and valid version
2007-05-21 08:03:51,158 INFO File /root/scalix-11.0.4-GA/software/scalix_server/scalix-res-11.0.4.25-1.noarch.rpm is a Scalix file, for this platform and valid version
2007-05-21 08:03:51,159 WARNING File /root/scalix-11.0.4-GA/software/scalix_server/scalix-tomcat-connector-11.0.4.25-1.fc5.i386.rpm is not for this platform
2007-05-21 08:03:51,159 INFO File /root/scalix-11.0.4-GA/software/scalix_server/scalix-tomcat-connector-11.0.4.25-1.rhel4.i386.rpm is a Scalix file, for this platform and valid version
2007-05-21 08:03:51,160 INFO File /root/scalix-11.0.4-GA/software/scalix_server/scalix-tomcat-5.5.16-263.noarch.rpm is a Scalix file, for this platform and valid version
2007-05-21 08:03:51,160 WARNING File /root/scalix-11.0.4-GA/software/scalix_server/scalix-server-11.0.4.10790-1.rhel3.i386.rpm is not for this platform
2007-05-21 08:03:51,161 INFO File /root/scalix-11.0.4-GA/software/scalix_server/scalix-postgres-11.0.4.25-1.noarch.rpm is a Scalix file, for this platform and valid version
2007-05-21 08:03:51,161 WARNING File /root/scalix-11.0.4-GA/software/scalix_server/scalix-tomcat-connector-11.0.4.25-1.rhel3.x86_64.rpm is not for this platform
2007-05-21 08:03:51,161 WARNING File /root/scalix-11.0.4-GA/software/scalix_server/scalix-text-extractors-1.0-1.src.rpm is not for this platform
2007-05-21 08:03:51,162 INFO File /root/scalix-11.0.4-GA/software/scalix_server/scalix-mobile-11.0.4.25-1.noarch.rpm is a Scalix file, for this platform and valid version
2007-05-21 08:03:51,162 WARNING File /root/scalix-11.0.4-GA/software/scalix_server/scalix-text-extractors-1.0-1.rhel3.i386.rpm is not for this platform
2007-05-21 08:03:51,163 WARNING File /root/scalix-11.0.4-GA/software/scalix_server/scalix-text-extractors-1.0-1.fc5.i386.rpm is not for this platform
2007-05-21 08:03:51,163 INFO File /root/scalix-11.0.4-GA/software/scalix_server/scalix-text-extractors-1.0-1.rhel4.i386.rpm is a Scalix file, for this platform and valid version
2007-05-21 08:03:51,164 WARNING File /root/scalix-11.0.4-GA/software/scalix_server/scalix-tomcat-connector-11.0.4.25-1.rhel4.x86_64.rpm is not for this platform
2007-05-21 08:03:56,939 INFO Components selected to install: {'scalix-res': ['11.0.4.25-1', '1142737', 'noarch', 'linux', '1', '(none)', '(none)', '/root/scalix-11.0.4-GA/software/scalix_server/scalix-res-11.0.4.25-1.noarch.rpm'], 'scalix-text-extractors': ['1.0-1.rhel4', '11781140', 'i386', 'linux', '1.rhel4', '(none)', '(none)', '/root/scalix-11.0.4-GA/software/scalix_server/scalix-text-extractors-1.0-1.rhel4.i386.rpm'], 'scalix-sac': ['11.0.4.25-1', '9356028', 'noarch', 'linux', '1', '(none)', '(none)', '/root/scalix-11.0.4-GA/software/scalix_server/scalix-sac-11.0.4.25-1.noarch.rpm'], 'scalix-tomcat': ['5.5.16-263', '4748374', 'noarch', 'linux', '263', '(none)', '(none)', '/root/scalix-11.0.4-GA/software/scalix_server/scalix-tomcat-5.5.16-263.noarch.rpm'], 'scalix-sis': ['11.0.4.25-1', '1716996', 'noarch', 'linux', '1', '(none)', '(none)', '/root/scalix-11.0.4-GA/software/scalix_server/scalix-sis-11.0.4.25-1.noarch.rpm'], 'scalix-platform': ['11.0.4.25-1', '6805737', 'noarch', 'linux', '1', '(none)', '(none)', '/root/scalix-11.0.4-GA/software/scalix_server/scalix-platform-11.0.4.25-1.noarch.rpm'], 'scalix-server': ['11.0.4.10790-1.rhel4', '50440629', 'i386', 'linux', '1.rhel4', 'RHEL4', '(none)', '/root/scalix-11.0.4-GA/software/scalix_server/scalix-server-11.0.4.10790-1.rhel4.i386.rpm'], 'scalix-tomcat-connector': ['11.0.4.25-1.rhel4', '205825', 'i386', 'linux', '1.rhel4', '(none)', '(none)', '/root/scalix-11.0.4-GA/software/scalix_server/scalix-tomcat-connector-11.0.4.25-1.rhel4.i386.rpm'], 'scalix-mobile': ['11.0.4.25-1', '2990540', 'noarch', 'linux', '1', '(none)', '(none)', '/root/scalix-11.0.4-GA/software/scalix_server/scalix-mobile-11.0.4.25-1.noarch.rpm'], 'scalix-swa': ['11.0.4.25-1', '4299364', 'noarch', 'linux', '1', '(none)', '(none)', '/root/scalix-11.0.4-GA/software/scalix_server/scalix-swa-11.0.4.25-1.noarch.rpm'], 'scalix-postgres': ['11.0.4.25-1', '13915', 'noarch', 'linux', '1', '(none)', '(none)', '/root/scalix-11.0.4-GA/software/scalix_server/scalix-postgres-11.0.4.25-1.noarch.rpm']}
2007-05-21 08:03:56,940 INFO Components to upgrade: {}
2007-05-21 08:03:56,940 INFO System check start
2007-05-21 08:03:56,953 INFO Operation passed: Environment check passed.
2007-05-21 08:03:56,954 INFO Operation passed: Filesystem check passed.
2007-05-21 08:03:56,990 INFO Network interface is eth0
2007-05-21 08:03:56,991 INFO Operation passed: Network check passed.
2007-05-21 08:03:58,483 INFO Apache 2.x appears to be installed.
2007-05-21 08:03:58,484 INFO Operation passed: Dependency check passed.
2007-05-21 08:03:58,714 INFO Operation passed: Running services check passed.
2007-05-21 08:03:58,715 INFO System check end
2007-05-21 08:03:58,715 INFO System check result: 0
2007-05-21 08:04:00,483 INFO Install start
2007-05-21 08:04:01,628 WARNING Couldn't remove server system admin user: sxadmin ['userdel: user sxadmin does not exist']
2007-05-21 08:04:01,637 WARNING Couldn't remove server system admin group: sxadmin ['groupdel: group sxadmin does not exist'] , it's probably already been removed, OK.
2007-05-21 08:04:01,637 INFO Starting installation of RPM files [('/root/scalix-11.0.4-GA/software/scalix_server/scalix-server-11.0.4.10790-1.rhel4.i386.rpm', 'scalix-server'), ('/root/scalix-11.0.4-GA/software/scalix_server/scalix-postgres-11.0.4.25-1.noarch.rpm', 'scalix-postgres'), ('/root/scalix-11.0.4-GA/software/scalix_server/scalix-tomcat-connector-11.0.4.25-1.rhel4.i386.rpm', 'scalix-tomcat-connector'), ('/root/scalix-11.0.4-GA/software/scalix_server/scalix-tomcat-5.5.16-263.noarch.rpm', 'scalix-tomcat'), ('/root/scalix-11.0.4-GA/software/scalix_server/scalix-platform-11.0.4.25-1.noarch.rpm', 'scalix-platform'), ('/root/scalix-11.0.4-GA/software/scalix_server/scalix-res-11.0.4.25-1.noarch.rpm', 'scalix-res'), ('/root/scalix-11.0.4-GA/software/scalix_server/scalix-swa-11.0.4.25-1.noarch.rpm', 'scalix-swa'), ('/root/scalix-11.0.4-GA/software/scalix_server/scalix-sac-11.0.4.25-1.noarch.rpm', 'scalix-sac'), ('/root/scalix-11.0.4-GA/software/scalix_server/scalix-text-extractors-1.0-1.rhel4.i386.rpm', 'scalix-text-extractors'), ('/root/scalix-11.0.4-GA/software/scalix_server/scalix-sis-11.0.4.25-1.noarch.rpm', 'scalix-sis'), ('/root/scalix-11.0.4-GA/software/scalix_server/scalix-mobile-11.0.4.25-1.noarch.rpm', 'scalix-mobile')]
2007-05-21 08:04:13,553 INFO Operation passed: Install /bin/rpm -U -v --percent /root/scalix-11.0.4-GA/software/scalix_server/scalix-server-11.0.4.10790-1.rhel4.i386.rpm /root/scalix-11.0.4-GA/software/scalix_server/scalix-postgres-11.0.4.25-1.noarch.rpm /root/scalix-11.0.4-GA/software/scalix_server/scalix-tomcat-connector-11.0.4.25-1.rhel4.i386.rpm /root/scalix-11.0.4-GA/software/scalix_server/scalix-tomcat-5.5.16-263.noarch.rpm /root/scalix-11.0.4-GA/software/scalix_server/scalix-platform-11.0.4.25-1.noarch.rpm /root/scalix-11.0.4-GA/software/scalix_server/scalix-res-11.0.4.25-1.noarch.rpm /root/scalix-11.0.4-GA/software/scalix_server/scalix-swa-11.0.4.25-1.noarch.rpm /root/scalix-11.0.4-GA/software/scalix_server/scalix-sac-11.0.4.25-1.noarch.rpm /root/scalix-11.0.4-GA/software/scalix_server/scalix-text-extractors-1.0-1.rhel4.i386.rpm /root/scalix-11.0.4-GA/software/scalix_server/scalix-sis-11.0.4.25-1.noarch.rpm /root/scalix-11.0.4-GA/software/scalix_server/scalix-mobile-11.0.4.25-1.noarch.rpm: (0) ['Preparing packages for installation...', 'scalix-text-extractors-1.0-1.rhel4', 'scalix-tomcat-connector-11.0.4.25-1.rhel4', 'scalix-tomcat-5.5.16-263', 'scalix-server-11.0.4.10790-1.rhel4', 'Stopping Scalix LDAP mapper (ldapmapper): [FAILED]\r', 'Starting Scalix LDAP mapper (ldapmapper): [  OK  ]\r', 'scalix-postgres-11.0.4.25-1', 'scalix-platform-11.0.4.25-1', 'scalix-res-11.0.4.25-1', 'Remote Execution Service (RES) successfully installed.', 'Please configure Remote Execution Service (RES) using the', 'Scalix Installer for configuration.', 'Have fun!', 'scalix-swa-11.0.4.25-1', 'Please configure Scalix Web Access (SWA) using the Scalix Installer for configuration.', 'SWA minimally requires Tomcat 4.1.29 and JDK 1.4.2+.', 'After configuring SWA you may launch SWA within Tomcat with <Tomcat_installed_dir>/bin/startup.sh.', 'To check any startup errors look at <Tomcat_installed_dir>/logs/scalix-swa_log.<date>.txt', 'scalix-sac-11.0.4.25-1', 'Scalix Administration Console (SAC) successfully installed.', 'Please configure Scalix Administration Console (SAC) using', 'the Scalix Installer for configuration.', 'Have fun!', 'scalix-sis-11.0.4.25-1', 'scalix-mobile-11.0.4.25-1']
2007-05-21 08:04:13,554 INFO Checking if any deprecated packages are installed.
2007-05-21 08:04:13,885 INFO Install end
2007-05-21 08:04:14,191 INFO Mailnode name derived from FQDN: scalix
2007-05-21 08:04:15,823 WARNING configured mail domain could not be determined
2007-05-21 08:04:16,067 INFO dns domain phitek.com has a valid MX record so using it as default
2007-05-21 08:04:26,054 INFO Creating Scalix instance...(please wait -- this might take several minutes)
2007-05-21 08:05:02,158 CRITICAL Failed calling command '/opt/scalix/bin/ommakeom -h scalix.phitek.com ' with exit code 1 msg ['Copying Scalix template to /var/opt/scalix/sx/s, please wait', 'ompatchom: Running patch-uninstall scripts ...', 'ompatchom: Running patch-preinstall scripts ...', '', '###########################################################################', '#', '# ompatchom: Initializing Scalix components.', '#', '###########################################################################', '', 'ompatchom: Copying Scalix components, please wait', '# Uncomment the following lines to enable the Submission and LMTP listeners', '#LMTP=ON', '# This listener is only active if LMTP=ON is above', '[LMTP]', '', '###########################################################################', '#', '# OM-CORE', '#', '###########################################################################', '', '', 'Updating conversion and language specific configuration files.', 'This may take some time, Please Wait ...', '', 'omaddacl: error while loading shared libraries: libpthread.so.0: cannot open shared object file: No such file or directory', 'ERROR:   [OMINST 225] Could not add queue or acl for service SMINTFC.', '', '', '###########################################################################', '#', '# OM-CORE installation failed.', '# See /var/opt/scalix/sx/s/sys/install/log', '#', '###########################################################################', '', '', '###########################################################################', '#', '# Check and clear out all old directory change logs if one or more', '# directory requires conversion. To initiate a resync request, use:', '#    omresyncds -d <directory_name>', '#', '###########################################################################', '', 'No directories require conversion', '', '###########################################################################', '#', '# Convert all hidden directories without password', '#', '###########################################################################', '', 'No directories require conversion', '', '###########################################################################', '#', '# Convert all shared directories without password', '#', '###########################################################################', '', 'No directories require conversion', '', '###########################################################################', '#', '# Check any other directory with password not converted.', '# Manual conversion instruction using omcnvdirs utility:', "#     omcnvdirs -d <name> -t <type> -p <password> -a ''", '#', '###########################################################################', '', 'No directories require conversion', '', '###########################################################################', '#', '# OM-ADM', '#', '###########################################################################', '', '', '###########################################################################', '#', '# OM-AMECAT', '#', '###########################################################################', '', '', 'Updating conversion and language specific configuration files.', 'This may take some time, Please Wait ...', '', '', '###########################################################################', '#', '# OM-AMEPAW', '#', '###########################################################################', '', '', '###########################################################################', '#', '# OM-AMEPDA', '#', '###########################################################################', '', '', '###########################################################################', '#', '# OM-AMERW', '#', '###########################################################################', '', '', '###########################################################################', '#', '# OM-AMEWAP', '#', '###########################################################################', '', '', '###########################################################################', '#', '# OM-BB', '#', '###########################################################################', '', 'omaddacl: error while loading shared libraries: libpthread.so.0: cannot open shared object file: No such file or directory', 'ERROR:   [OMINST 225] Could not add queue or acl for service BB.', '', 'ERROR:\tCorrect error and run the script /opt/scalix/bin/ompatchom', '', '', '###########################################################################', '#', '# OM-BB installation failed.', '# See /var/opt/scalix/sx/s/sys/install/log', '#', '###########################################################################', '', '', 'Updating conversion and language specific configuration files.', 'This may take some time, Please Wait ...', '', 'Scalix cannot be started because there are some components', 'which have not been installed. Re-run ompatchom to install  ', 'the missing components.', 'omsetsvc: error while loading shared libraries: libpthread.so.0: cannot open shared object file: No such file or directory', '[OM 16065] The requested Directory does not exist.', '', '[OM 16066] There is no default Directory configured.', '', 'FREEBUSY directory created', 'Extracting local user information...', '[OM 16954] Entry not in the Directory', '', 'ommodacln: error while loading shared libraries: libpthread.so.0: cannot open shared object file: No such file or directory', "omaddfb: unable to set 'update' ACL on FREEBUSY directory", 'omconfux : Scalix config file was updated successfully.', 'omconfux : Scalix config file was updated successfully.', 'omadmidp: Unix IDs pool 55000..59999 successfully added', '/opt/scalix/bin/omoff: error while loading shared libraries: libpthread.so.0: cannot open shared object file: No such file or directory', '/opt/scalix/bin/omoff: error while loading shared libraries: libpthread.so.0: cannot open shared object file: No such file or directory', 'omsetsvc: error while loading shared libraries: libpthread.so.0: cannot open shared object file: No such file or directory', 'omsetsvc: error while loading shared libraries: libpthread.so.0: cannot open shared object file: No such file or directory', 'omsetsvc: error while loading shared libraries: libpthread.so.0: cannot open shared object file: No such file or directory', '', '###########################################################################', '#', '# ompatchom: Scalix Initialization Complete', '#', '###########################################################################', '', 'ompatchom: Running patch-postinstall scripts ...', '/var/opt/scalix/sx/s/omhtml/config: No such file or directory', 'NOTE: The above output is also contained in the', '      file /var/opt/scalix/sx/s/sys/install/log', 'ERROR:   ompatchom script failed', '         /var/opt/scalix/sx/s/sys/install/log contains error messages']
2007-05-21 08:05:02,158 CRITICAL Operation failed: config-server function create_scalix_instance failed: Msg: Failed calling command '/opt/scalix/bin/ommakeom -h scalix.phitek.com ' with exit code 1 msg ['Copying Scalix template to /var/opt/scalix/sx/s, please wait', 'ompatchom: Running patch-uninstall scripts ...', 'ompatchom: Running patch-preinstall scripts ...', '', '###########################################################################', '#', '# ompatchom: Initializing Scalix components.', '#', '###########################################################################', '', 'ompatchom: Copying Scalix components, please wait', '# Uncomment the following lines to enable the Submission and LMTP listeners', '#LMTP=ON', '# This listener is only active if LMTP=ON is above', '[LMTP]', '', '###########################################################################', '#', '# OM-CORE', '#', '###########################################################################', '', '', 'Updating conversion and language specific configuration files.', 'This may take some time, Please Wait ...', '', 'omaddacl: error while loading shared libraries: libpthread.so.0: cannot open shared object file: No such file or directory', 'ERROR:   [OMINST 225] Could not add queue or acl for service SMINTFC.', '', '', '###########################################################################', '#', '# OM-CORE installation failed.', '# See /var/opt/scalix/sx/s/sys/install/log', '#', '###########################################################################', '', '', '###########################################################################', '#', '# Check and clear out all old directory change logs if one or more', '# directory requires conversion. To initiate a resync request, use:', '#    omresyncds -d <directory_name>', '#', '###########################################################################', '', 'No directories require conversion', '', '###########################################################################', '#', '# Convert all hidden directories without password', '#', '###########################################################################', '', 'No directories require conversion', '', '###########################################################################', '#', '# Convert all shared directories without password', '#', '###########################################################################', '', 'No directories require conversion', '', '###########################################################################', '#', '# Check any other directory with password not converted.', '# Manual conversion instruction using omcnvdirs utility:', "#     omcnvdirs -d <name> -t <type> -p <password> -a ''", '#', '###########################################################################', '', 'No directories require conversion', '', '###########################################################################', '#', '# OM-ADM', '#', '###########################################################################', '', '', '###########################################################################', '#', '# OM-AMECAT', '#', '###########################################################################', '', '', 'Updating conversion and language specific configuration files.', 'This may take some time, Please Wait ...', '', '', '###########################################################################', '#', '# OM-AMEPAW', '#', '###########################################################################', '', '', '###########################################################################', '#', '# OM-AMEPDA', '#', '###########################################################################', '', '', '###########################################################################', '#', '# OM-AMERW', '#', '###########################################################################', '', '', '###########################################################################', '#', '# OM-AMEWAP', '#', '###########################################################################', '', '', '###########################################################################', '#', '# OM-BB', '#', '###########################################################################', '', 'omaddacl: error while loading shared libraries: libpthread.so.0: cannot open shared object file: No such file or directory', 'ERROR:   [OMINST 225] Could not add queue or acl for service BB.', '', 'ERROR:\tCorrect error and run the script /opt/scalix/bin/ompatchom', '', '', '###########################################################################', '#', '# OM-BB installation failed.', '# See /var/opt/scalix/sx/s/sys/install/log', '#', '###########################################################################', '', '', 'Updating conversion and language specific configuration files.', 'This may take some time, Please Wait ...', '', 'Scalix cannot be started because there are some components', 'which have not been installed. Re-run ompatchom to install  ', 'the missing components.', 'omsetsvc: error while loading shared libraries: libpthread.so.0: cannot open shared object file: No such file or directory', '[OM 16065] The requested Directory does not exist.', '', '[OM 16066] There is no default Directory configured.', '', 'FREEBUSY directory created', 'Extracting local user information...', '[OM 16954] Entry not in the Directory', '', 'ommodacln: error while loading shared libraries: libpthread.so.0: cannot open shared object file: No such file or directory', "omaddfb: unable to set 'update' ACL on FREEBUSY directory", 'omconfux : Scalix config file was updated successfully.', 'omconfux : Scalix config file was updated successfully.', 'omadmidp: Unix IDs pool 55000..59999 successfully added', '/opt/scalix/bin/omoff: error while loading shared libraries: libpthread.so.0: cannot open shared object file: No such file or directory', '/opt/scalix/bin/omoff: error while loading shared libraries: libpthread.so.0: cannot open shared object file: No such file or directory', 'omsetsvc: error while loading shared libraries: libpthread.so.0: cannot open shared object file: No such file or directory', 'omsetsvc: error while loading shared libraries: libpthread.so.0: cannot open shared object file: No such file or directory', 'omsetsvc: error while loading shared libraries: libpthread.so.0: cannot open shared object file: No such file or directory', '', '###########################################################################', '#', '# ompatchom: Scalix Initialization Complete', '#', '###########################################################################', '', 'ompatchom: Running patch-postinstall scripts ...', '/var/opt/scalix/sx/s/omhtml/config: No such file or directory', 'NOTE: The above output is also contained in the', '      file /var/opt/scalix/sx/s/sys/install/log', 'ERROR:   ompatchom script failed', '         /var/opt/scalix/sx/s/sys/install/log contains error messages']
2007-05-21 08:05:02,158 ERROR Operation failed: Aborting server configuration


EDIT: I tried to post the logfile from /var/opt/scalix/sx/s/sys/install/log but the forum truncated me. There is no option to add attachments. I also tried to post the output from rpm -qa but it was also truncated.

cartel
Posts: 54
Joined: Tue May 08, 2007 10:52 pm
Location: Auckland, New Zealand

Postby cartel » Mon May 21, 2007 12:31 am

rpm -qa:

Code: Select all

filesystem-2.3.0-1
termcap-5.4-3
gawk-3.1.3-10.1
readline-4.3-13
libacl-2.2.23-5
db4-4.2.52-7.1
ethtool-1.8-4
cracklib-2.7-29
gmp-4.1.4-3
gdbm-1.8.0-24
libxml2-python-2.6.16-6
nmap-3.70-1
diffutils-2.8.1-12
SysVinit-2.85-34.3
passwd-0.68-10.1
wget-1.10.2-0.40E
bzip2-libs-1.0.2-13.EL4.3
gpg-pubkey-443e1821-421f218f
iproute-2.6.9-3.EL4.3.centos4
glibc-common-2.3.4-2.25
bash-3.0-19.3
e2fsprogs-1.35-12.4.EL4
grep-2.5.1-32.2
audit-libs-1.0.14-1.EL4
rpm-libs-4.3.3-18_nonptl
sqlite-3.3.3-1.2
audit-1.0.14-1.EL4
net-tools-1.60-37.EL4.8
cpio-2.5-9.RHEL4
python-elementtree-1.2.6-4.2.1
openldap-2.2.13-6.4E
pam-0.77-66.17
procps-3.2.3-8.4
rpm-python-4.3.3-18_nonptl
hotplug-2004_04_01-7.7
initscripts-7.93.25.EL-1.centos4
mkinitrd-4.2.1.8-1
yum-2.4.3-1.c4
info-4.7-5.el4.2
python-2.3.4-14.3
openssh-server-3.9p1-8.RHEL4.17.1
kernel-xenU-2.6.9-55.1.EL
file-4.10-3.EL4.5
perl-Filter-1.30-6
apr-util-0.9.4-21
mailcap-2.1.17-1
httpd-2.0.52-28.ent.centos4
hesiod-3.0.2-30
sendmail-8.13.1-3.RHEL4.5
compat-libstdc++-296-2.96-132.7.2
fontconfig-2.2.3-7.centos4
sendmail-cf-8.13.1-3.RHEL4.5
libical-0.24.RC4.20050413-1
bind-utils-9.2.4-24.EL4
ed-0.2-36
krb5-libs-1.3.4-46
libgcc-3.4.6-3.1
device-mapper-1.02.17-3.0.1.el4
libstdc++-3.4.6-3.1
postgresql-server-7.4.17-1.RHEL4.1
scalix-text-extractors-1.0-1.rhel4
scalix-tomcat-5.5.16-263
scalix-postgres-11.0.4.25-1
scalix-res-11.0.4.25-1
scalix-sac-11.0.4.25-1
scalix-mobile-11.0.4.25-1
basesystem-8.0-4
mktemp-1.5-20
zlib-1.2.1.2-1.2
libtermcap-2.0.8-39
ncurses-5.4-13
less-382-4
libattr-2.4.16-3
libsepol-1.1.1-2
usbutils-0.11-6.1
glib2-2.4.7-1
pcre-4.5-3.2.RHEL4
mingetty-1.07-3
cracklib-dicts-2.7-29
sysklogd-1.4.1-26_EL
beecrypt-3.1.0-6
libxml2-2.6.16-6
nano-1.2.4-1
tcp_wrappers-7.6-37.2
cyrus-sasl-2.1.19-5.EL4
cyrus-sasl-md5-2.1.19-5.EL4
setup-2.5.37-1.3
expat-1.95.7-4
shadow-utils-4.0.3-60.RHEL4
module-init-tools-3.1-0.pre5.3.2
MAKEDEV-3.15.2-3
libuser-0.52.5-1.el4.1
bzip2-1.0.2-13.EL4.3
elfutils-libelf-0.97.1-3
elfutils-0.97.1-3
hwdata-0.146.23.EL-1
centos-release-4-4.2
python-urlgrabber-2.9.8-2
glibc-2.3.4-2.25
libselinux-1.19.1-7.2
chkconfig-1.3.13.4-1
popt-1.9.1-18_nonptl
findutils-4.1.20-7.el4.1
sed-4.1.2-5.EL4
lvm2-2.02.06-6.0.RHEL4
python-sqlite-1.1.7-1.2
psmisc-21.4-4.1
iputils-20020927-18.EL4.3
groff-1.18.1.1-3.EL4
binutils-2.15.92.0.2-21
man-1.5o1-9.rhel4
coreutils-5.2.1-31.4
util-linux-2.12a-16.EL4.20
rpm-4.3.3-18_nonptl
udev-039-10.15.EL4
dhclient-3.0.1-58.EL4
openssl-0.9.7a-43.14
openssh-3.9p1-8.RHEL4.17.1
tar-1.14-12.RHEL4
gzip-1.3.3-16.rhel4
openssh-clients-3.9p1-8.RHEL4.17.1
which-2.16-4
perl-5.8.5-36.RHEL4
apr-0.9.4-24.5.c4.2
httpd-suexec-2.0.52-28.ent.centos4
procmail-3.22-14
freetype-2.1.9-5.el4
cyrus-sasl-plain-2.1.19-5.EL4
m4-1.4.1-16
elinks-0.9.2-3.3
bind-libs-9.2.4-24.EL4
postgresql-libs-7.4.17-1.RHEL4.1
postgresql-7.4.17-1.RHEL4.1
tzdata-2007d-1.el4
libpng-1.2.7-3.el4
scalix-tomcat-connector-11.0.4.25-1.rhel4
scalix-server-11.0.4.10790-1.rhel4
scalix-platform-11.0.4.25-1
scalix-swa-11.0.4.25-1
scalix-sis-11.0.4.25-1


Am I missing anything?

ScalixSupport
Scalix
Scalix
Posts: 5503
Joined: Thu Mar 25, 2004 8:15 pm

Postby ScalixSupport » Mon May 21, 2007 3:08 am

Hi Cartel!

:)I understand and agree the installer should check the required packages, I tested this by
removing a few required packages and tried installation, I was prompted for missing
dependency. We cannot say installer doesn't check, it does check.

No worries, lets try and resolve this, see if the following post handling same issue helps
resolve the issue in hand:
viewtopic.php?p=31681&highlight=#31681

Let me know the status.

Thanks,
Subir

dboreham
Scalix
Scalix
Posts: 36
Joined: Mon Apr 09, 2007 11:38 am

Postby dboreham » Mon May 21, 2007 11:15 am

Wow, long thread. Things look a bit confused back above to me.

So... 1) the installer does perform dependency checks.
2) the RPMs have dependencies

therefore in general there is no 'dependency checks not done' problem.
Now, often with a complex product it is hard to track down every single
dependency because sometimes we depend on a package that is present
on 99.9% of machines, and that one doesn't get into the list. For example
I've seen products (not scalix) that have an implicit dependency on X,
and so installation fails on a headless box.

That said, the dependency you're having trouble with is libpthread.
I can assure you that no Linux box would even boot if it were missing
libpthread ! So the problem is not a simple dependency missing issue.
You do indeed have libpthread on the machine, but for some reason
these commands run during install time are not finding it.

Next I'm trying to think of reasons why scalix commands would not find
libpthread: some path issue ? Something with the system shared object
load path (ldconfig) ?

Try running ldd on the command while logged in as the user that runs the
installer and see what that reports (does it also fail to resolve libpthread ?).

cartel
Posts: 54
Joined: Tue May 08, 2007 10:52 pm
Location: Auckland, New Zealand

Postby cartel » Mon May 21, 2007 7:29 pm

Hello,

No worries, lets try and resolve this, see if the following post handling same issue helps
resolve the issue in hand:
viewtopic.php?p=31681&highlight=#31681


Hi Subir, my hosts file was missing the hosts file alias as in the above post, but adding it had no effect.

So... 1) the installer does perform dependency checks.
2) the RPMs have dependencies


Correct and correct. The problem is that these are insufficient.
Now, often with a complex product it is hard to track down every single
dependency because sometimes we depend on a package that is present
on 99.9% of machines, and that one doesn't get into the list. For example
I've seen products (not scalix) that have an implicit dependency on X,
and so installation fails on a headless box.


Sadly it is the vendors that charge huge amounts for their packages that get it wrong. The Backup Exec installer as distributed by Symantec comes to mind. But really, if the OSS world can get their Depends: right, then you can too. Scalix' dependency tree pales in comparison to that of Gnome or KDE.

A pitfall that many vendors seem to fall into is the assumption that everyone uses the "Typical" installation profile. In a production environment, I want to have the smallest number of packages installed possible, maybe including a set of favourite utilities I use for diagnosing problems. Also, in order to comply with a strict security policy, some systems may have a significant portion of those "typical" packages removed. You cannot make the assumption that someone is going to run a "Typical" installation.

Instead of testing on a "typical" installation testbed, you should instead make a minimum installation and build that up till you have a working state. This is the approach most frequently taken in the debian packaging process. In fact, to be approved for inclusion in debian a package must be installable in a minimal chroot environment and resolve all of its own dependencies.

That said, the dependency you're having trouble with is libpthread.
I can assure you that no Linux box would even boot if it were missing
libpthread ! So the problem is not a simple dependency missing issue.
You do indeed have libpthread on the machine, but for some reason
these commands run during install time are not finding it.

Next I'm trying to think of reasons why scalix commands would not find
libpthread: some path issue ? Something with the system shared object
load path (ldconfig) ?


Try running ldd on the command while logged in as the user that runs the
installer and see what that reports (does it also fail to resolve libpthread ?).


Code: Select all

root@scalix:~# ldconfig -p |grep pthread
        libpthread.so.0 (libc6, hwcap: 0x8000000000000, OS ABI: Linux 2.4.1) => /lib/i686/libpthread.so.0
        libpthread.so.0 (libc6, OS ABI: Linux 2.2.5) => /lib/libpthread.so.0
root@scalix:~# ldd $(which ls)
/bin/ls:
        librt.so.1 => /lib/i686/librt.so.1 (0x00742000)
        libacl.so.1 => /lib/libacl.so.1 (0x00137000)
        libselinux.so.1 => /lib/libselinux.so.1 (0x004ef000)
        libc.so.6 => /lib/i686/libc.so.6 (0x00d06000)
        libpthread.so.0 => /lib/i686/libpthread.so.0 (0x0013d000)
        /lib/ld-linux.so.2 (0x0091e000)
        libattr.so.1 => /lib/libattr.so.1 (0x00f34000)


I tried to su to the scalix user to run ldd on omaddacl but the shell was set to /bin/true. When I set this to /bin/bash I was still not able to login. I am not familiar with the RHEL security model enough to know why this is happening.

robertk
Posts: 14
Joined: Wed Aug 30, 2006 11:36 am

Postby robertk » Thu Jun 14, 2007 5:41 pm

So, what error are you seeing when trying to log in as the user 'scalix'?

Do you have selinux running?

Try doing a 'setenforce 0' and then retry your installation.

Rob


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