Change Domain information in Scalix Server

[dmsupport]

Hi...

I have intergrated my scalix 11.0.3 server with a Windows 2000 Advanced server Active Directory. It was working smoothly. After that I have changed my Domain information (from "Tech.com" to "Swt.com") in scalix server and Reconfigured Scalix server using "Scalix-installer". After this it fails to start "scalix-postgres" service and i'm not able to login to scalix server vie web browser. I get following error messages while booting.

May 18 10:28:14 udayanga scalix-postgres: Starting scalix-postgres service (udayanga): failed

May 18 10:28:14 udayanga sendmail: WARNING: Xspamassassin: local socket name /var/run/spamass.sock missing

May 18 10:28:42 udayanga httpd: [Fri May 18 10:28:42 2007] [error] (EAI 2)Name or service not known: Cannot resolve host name udayanga.tech.com --- ignoring!

I need to run My Active Directory in TestAD.Tech.com and scalix server in Udayanga.swt.com. My requirement is to intigrate AD in another Directory.

I would be thankful to if you can advice me how to solve this problem.

Thanks and regards,
Udayanga Kumara.

[ScalixSupport]

Hi Udayanga!

There are few steps that you need to follow to implement Scalix Server FQDN change, they
have been listed at:
http://www.scalix.com/wiki/index.php?ti ... ChangeFQDN

for mailnode and its mapping changes you should refer to the following post as well:
viewtopic.php?p=33298&highlight=#33298

See if this helps.

Thanks,
Subir

[dmsupport]

Hi Subir

Thanks for you reply. I have done the changes according to the following links.
http://www.scalix.com/wiki/index.php?ti ... ChangeFQDN
viewtopic.php?p=33298&highlight=#33298

There is a one more issue. Now i can send and receive mails.
http://udayanga.swt.com/webmail/? is working smoothly, but i can not log into Administration Console. It gives following errors.

# vi /var/opt/scalix/ua/s/logs/fatal

SERIOUS ERROR IMAP Server Da(IMAP Server Pr) Fri May 18 18:08:48 2007
[OM 27202] Failed to get network host entry for host 'udayanga.tech.com'.
User Name: Test 1 / udayanga/CN=Test
Pid of logging process: 5781

And Following message in the browser
Could not login. The administration server is not responding. You should check the server log files

Here are few more informations for your glance.

[root@udayanga ~]# omshowmnmp
udayanga udayanga.swt.com

[root@udayanga ~]# omshowmn
** udayanga

[root@udayanga ~]# omshowu -m all
admin /udayanga/CN=admin
sxqueryadmin /udayanga/CN=sxqueryadmin
Udayanga Kumara /udayanga/CN=Udayanga Kumara
Test 1 /udayanga/CN=Test
AA /udayanga/CN=AA
Administrator /udayanga/CN=Administrator
Kosala Sandaruwan /udayanga/CN=Kosala Sandaruwan
BB /udayanga/CN=BB

I would be thankful to you if you show me the way to log in to Administrative Console.

Thanks,
Udayanga

[ScalixSupport]

Hi!

To resolve IMAP error issue, follow the information in post:
viewtopic.php?p=33855#33855
ignore the Change IP link.

To resolve the trouble login to Administration Console, Firstly, I would request you to
perform a permission check on the data folder, check the permissions for scalix files
using the command "omcheck -s -d", to actually fix the problem if any of permissions,
you should run omcheck to generate a shell script - on standard output - that, when run,
fixes the problem for permission issues.

Code: Select all

omcheck -s -d >fix_perms.sh
bash ./fix_perms.sh

You might want to review what the script is planning to do before actually executing
the second command.

Please reply with what do you get result for the command:

Code: Select all

omshowu -n sxadmin

Try logging into SAC with what you get next to "Authentication ID" in the above
command.

Also, try the steps mentioned at:
viewtopic.php?p=30358&highlight=#30358

See if these helps.

Thanks,
Subir

[dmsupport]

Hi Subir,

I have followed the steps you have given me. It seems to be passwords are correct. As well as i had reset my passwords using "ommodu -o <user> -p <password>" (Just for fun). Anyway still i'm not able to log into Administrative Console. Here are few more information for your notice.

[root@udayanga ~]# omshowu -n sxadmin
omshowu : [OM 8040] The user can't be found, or has been deleted.
While doing first installation, i changed "sxadmin" in to "admin"
[root@udayanga ~]# omshowu -n admin
Authentication ID: admin
Globally Unique ID: 1500000099458464-82.022.9.291
User Name : admin /CN=admin
MailNode : udayanga
Internet Address : admin@tech.com
System Login : 60534
Password : set
Admin Capabilities : YES
Mailbox Admin Capabilities : NO
Language : C
Mail Account: Unlocked
Last Signon : 05.21.07 11:09:44
Receipt of mail : ENABLED
Service level : 0
Excluded from Tidying : NO
Recovery Folder visible : NO
User Class : Limited
SIS URL : sxidx://udayanga.tech.com/0500000099458464-82.022.9.291

Hope you can get a clue of this matter. If u need any information, just let me know.

Thanks & Regards,
Udayanga

[ScalixSupport]

Hi!

Try installing in Administration Console using value next to Authentication ID, i.e. admin in
your case.

Thanks,
Subir

[dmsupport]

Hi...

Again i went through the reconfiguration, but result is same.

I created few users using "#omaddu -n <UserName>/<MailNnode> --class <Full/Limited> -c admin -p <password> <Authentication ID>" command. Those users can login to Administrative console with their ID and Password. Even though it doesn't show my old users in the console.

How can i get back my old users and still admin user is not able to log in to console. Wheni try it says "The administration server is not responding".

Thanks,
Udayanga

[ScalixSupport]

Hi!

Try to re-configure the following components:
Scalix Management Services
Scalix Management Agent
Scalix PostgreSQL Database Integration

If this doesn't help, try to delete and re-add user sxqueryadmin. To add sxqueryadmin user
use the command below:

Code: Select all

omaddu -n sxqueryadmin/<mailnode> --class limited -c admin -p <passwd> sxqueryadmin@<fqdn>

Note: replace the values specific to your Scalix Server.

See if this helps.

Thanks,
Subir