How To Add New License?

[jillrae]

Sorry for asking such a basic question, but I received my updated license with my additional domain name and need to install it. I started the Scalix 11.0.3 installer but can not find where to gain access to the server configuration in order to paste the new license in. Is there a CLI that will do this? Or what should I pick from the installer GUI interface?

Thanks

jillrae

[florian]

There are two ways to do that, the simplest one being to copy/paste the license into the appropriate screen in SAC (its somewhere in the server/config area, i don't have a screen in front of me right now). The other is to put the license key in a text file and put this into /var/opt/scalix/??/sys/LicenseKeys/permanent.lic and then run sxlicense -r to re-read the key. using the second method, it is not even needed to restart the server, so this can be done in full production mode.

Florian.

[LHD-Tech]

But if we do it the SAC way, a reboot is required?

[florian]

not if you are using Scalix 11. please check

http://bugzilla.scalix.com/show_bug.cgi?id=12734

for details.

Florian.

[LHD-Tech]

Im using version 10.0.2.2...

[florian]

then i think the admin console will actually restart the whole server, resulting in downtime. I would recommend doing a manual install if this creates a problem for you....

I would also recommend upgrading to Scalix 11, btw.

Florian.

[LHD-Tech]

I plan to upgrade, but I have just been handed the role as scalix administrator. But I dont know much about linux or scalix to do this just yet.

[ScalixSupport]

Hi!

I think, documentations could be your first friends, find them at:
http://www.scalix.com/community/downloa ... tation.php

Thanks,
Subir

[LHD-Tech]

I have tried adding more licenses through the website but when I do it, it says that its going to cost $0.20. I am trying to add 20 more licenses to my enterprise edition and I need them really soon but when i call and leave a message, i never get a phone call back. Could I get some help on this please!

[LHD-Tech]

Now when I try the same thing but this time adding only 10 accounts, it says the amount due is $0.10. Is this just something we have to proceed through and we will pay the actual amount later?

[LHD-Tech]

I still cant add more licenses. I have tried calling numerous times and I still have heard a responce. Is this the way you guys do business?

[dkelly]

Can you post the URL that you are going to ?

Cheers

Dave

[LHD-Tech]

Its the upgrade licenses part of https://cls.scalix.com/.
I log into my account there and tried upgrading....