German or French characters in names on meeting invites

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divig
Posts: 44
Joined: Mon Aug 21, 2006 7:44 am

German or French characters in names on meeting invites

Postby divig » Fri Apr 27, 2007 10:15 am

We have some POP users in our German office who have configured there Display names as having umlauts. When they send a calendar invite to other POP users the invite comes through as text (see below test example using a é). This does not happen for users without umlauts in their name. We are using 11.0.3

Return-Path: <joe.tester@flomericsgroup.com>
Received: from jilltester(gate.flomerics.co.uk [194.216.251.1])
by post.flomericsgroup.com (Scalix SMTP Relay 11.0.3.10719)
via ESMTP; Fri, 27 Apr 2007 12:08:02 +0100 (BST)
Date: Fri, 27 Apr 2007 12:08:02 +0100
From: =?utf-8?Q?Joe_T=C3=A9ster?= <joe.tester@flomericsgroup.com>
To: Jill Tester <jill.tester@flomerics.co.uk>
Message-ID: <000001c788bc$52ad8080$7200a8c0@flomerics.local>
Subject: Test of characters
X-Scalix-Class: IPM.Schedule.Meeting.Request
X-Mailer: Microsoft Office Outlook 11
Thread-Index: AceIvFKCUtHWOCUTSAeQ57mv1nSb3g==
X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.3028
MIME-Version: 1.0
Content-Type: multipart/alternative;
boundary="2_4_13b_827824MHTML_=_01"
Content-ID: <0016c2d01cb9c2e6.1@post.flomericsgroup.com>

--2_4_13b_827824MHTML_=_01
Content-Type: text/plain; charset=US-ASCII
Content-Transfer-Encoding: quoted-printable
Content-Disposition: inline

When: 27 April 2007 13:30-14:00 (GMT) Greenwich Mean Time : Dublin, Edinburgh, Lisbon, London.

*~*~*~*~*~*~*~*~*~*




--2_4_13b_827824MHTML_=_01
Content-Type: text/html
Content-Transfer-Encoding: quoted-printable
Content-Disposition: inline

<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN"> <html lang=3D"en"> <head><meta http-equiv=3D"Content-Type" content=3D"text/html;"> <title>Scalix message content</title> <style type=3D"text/css">
<!--
=2ENormal { text-align: left; text-indent:0pt; margin-top:0pt; margin-bo= ttom:0pt; font-size: 12pt;} =2EDefault_Paragraph_Font {font-family: ; color: Black; background-color:= white ; font-size: 12pt; font-weight: normal; font-style: normal; font-v=
ariant: normal; vertical-align: normal; text-decoration: none;} div.ltTOCtitle { font-family: Verdana; font-size: 8pt; font-weight: bold;=
text-align: center;}
div.ltTOCl1 { font-family: Verdana; font-size: 8pt; font-weight: bold; ma= rgin-left:32pt; text-indent:-32pt;}
div.ltTOCl2 { font-family: Verdana; font-size: 8pt; font-weight: bold; ma= rgin-left:40pt; text-indent:-32pt;}
div.ltTOCl3 { font-family: Verdana; font-size: 8pt; font-weight: bold; m= argin-left:48pt; text-indent:-32pt;}
div.ltTOCl4 { font-family: Verdana; font-size: 8pt; font-weight: bold; ma= rgin-left:56pt; text-indent:-32pt;}
div.ltTOCl5 { font-family: Verdana; font-size: 8pt; font-weight: bold; ma= rgin-left:64pt; text-indent:-32pt;}
div.ltTOCl6 { font-family: Verdana; font-size: 8pt; font-weight: bold; ma= rgin-left:72pt; text-indent:-32pt;}
-->
</style>
</head>

<body>
<div class=3D"Normal" style=3D''>When: 27 April 2007 13:30-14:00 (GMT) Gr= eenwich Mean Time : Dublin, Edinburgh, Lisbon, London.</div> <div class=3D"Normal" style=3D''><br></div> <div class=3D"Normal" style=3D''>*~*~*~*~*~*~*~*~*~*</div>
<div class=3D"Normal" style=3D''><br><br></div>



</body>

</html>

--2_4_13b_827824MHTML_=_01
Content-Type: text/calendar;
charset="UTF-8";
method=REQUEST;
name="meeting.ics"
Content-Transfer-Encoding: 8bit

BEGIN:VCALENDAR
CALSCALE:GREGORIAN
PRODID:-//Scalix Corporation//Scalix Server 11.0.3.10719//EN VERSION:2.0 METHOD:REQUEST BEGIN:VEVENT
UID:
040000008200E00074C5B7101A82E00800000000F00747B4C488C701000000000000000010
000000CF8D667E84B29F4782A65319980A1470
LAST-MODIFIED:20070427T110802Z
DTSTAMP:20070427T110802Z
DTSTART:20070427T123000Z
DTEND:20070427T130000Z
X-MICROSOFT-CDO-OWNERAPPTID:4516
X-MICROSOFT-CDO-ALLDAYEVENT:FALSE
X-MICROSOFT-CDO-IMPORTANCE:1
PRIORITY:5
TRANSP:OPAQUE
X-MICROSOFT-CDO-BUSYSTATUS:TENTATIVE
SEQUENCE:0
SUMMARY:Test of characters
X-SCALIX-LABEL:0
LOCATION:
CLASS:PUBLIC
ATTENDEE;ROLE=REQ-PARTICIPANT;CUTYPE=INDIVIDUAL;RSVP=TRUE;CN=Jill Tester:MAILTO:jill.tester@flomericsgroup.com
ORGANIZER;CN==?utf-8?Q?Joe_T=C3=A9ster?=:MAILTO:
joe.tester@flomericsgroup.com
END:VEVENT
END:VCALENDAR

--2_4_13b_827824MHTML_=_01--
Last edited by divig on Tue May 08, 2007 10:48 am, edited 1 time in total.

sigge

Postby sigge » Thu May 03, 2007 11:30 am

We are having the exact same problem when of our Swedish users have a display name with Swedish characters in it. Running the same version of Scalix 11.0.3.

gren
Scalix
Scalix
Posts: 264
Joined: Thu Mar 25, 2004 10:27 am
Contact:

Postby gren » Tue May 08, 2007 10:44 am

I have submitted a bug report :
http://bugzilla.scalix.com/show_bug.cgi?id=15328
to track at least one aspect of the reported problem. The ORGANIZER field in the text/calendar body part of the example message does not look correct.

Any further details on which client was used to generate the meeting request and which client was observing problems would be useful.

Thanks and regards,
Gren.

divig
Posts: 44
Joined: Mon Aug 21, 2006 7:44 am

Postby divig » Tue May 08, 2007 10:50 am

I replicated the problem using 2 profiles on my machine which is running Outlook 2003 SP2. I believe our German users are using the same, but just the German version.

gren
Scalix
Scalix
Posts: 264
Joined: Thu Mar 25, 2004 10:27 am
Contact:

Postby gren » Tue May 08, 2007 11:23 am

Hi,

Sorry, but could you flesh out a few more details for me please.
Were you using Outlook with an internet profile or with a MAPI (Scalix Outlook connector) profile?
Did you choose to "Send as ICAL" or simply create a meeting request and hit "Send"?

Thanks,
Gren.

divig
Posts: 44
Joined: Mon Aug 21, 2006 7:44 am

Postby divig » Tue May 08, 2007 11:38 am

Like I said, this was reported by users who are using POP not MAPI. They simply created an appointment in the PSTs calendar, added invitees and hit send. I replicated this very easily by creating 2 POP outlook profiles and a test user with the é in the display name.

sigge

Postby sigge » Tue May 08, 2007 12:01 pm

If i retrive an invite with POP or IMAP where the sending users display name contains Swedish characters (åäö), the invite will result in text looking like the one above. I have replicated this with Outlook 2003 SP2 clients and Outlook 2007 clients. If i retrive the mail with MAPI the invite will be displayed correctly.

Also external invites from exampel Danish users with Danish characters in their display name will also be displayed incorrectly.

gren
Scalix
Scalix
Posts: 264
Joined: Thu Mar 25, 2004 10:27 am
Contact:

Postby gren » Tue May 08, 2007 12:12 pm

Thanks, I'm sure that will help us narrow down where the issue is very accurately.
I've updated the bug with the additional information.

Much appreciated,
Gren.

sigge

Postby sigge » Thu Aug 09, 2007 3:49 pm

Any news on this?


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