(solved) How-To Recover E-Mails??

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rabbit
Posts: 16
Joined: Fri Apr 27, 2007 9:45 am

(solved) How-To Recover E-Mails??

Postby rabbit » Fri Apr 27, 2007 9:51 am

Hi all!

I wanted to upgrade Scalix 10 to 11 and there goes much wrong... :cry:
Now I'm at a point where I only want to rescue the emails from the scalix directorys...

Is there a possibility to export my emails without an existing scalix installation?
Or can you tell me another way which you prefer?

Thx!

rabbit from germany
Last edited by rabbit on Sun Apr 29, 2007 9:13 pm, edited 1 time in total.

craig

Postby craig » Fri Apr 27, 2007 10:04 am

So let me see if I understand. Have you already updated the 10 box to 11, without a backup of the 10 box?? Scalix 11 makes a ton of changes to the message store and recovery of the mailboxs from 10 is tough, and is not possible to go back. If you can get /var/opt/scalix or it might have been moved /var/opt/scalix/s if so then you can run the install again.

A little more info in regards to your situation would help better troubleshoot the problem

Craig

rabbit
Posts: 16
Joined: Fri Apr 27, 2007 9:45 am

Postby rabbit » Fri Apr 27, 2007 11:07 am

Okay...

I've had run Scalix 10.0.5 on Centos4...
Yes I have got a backup of this box, but to restore this I need a running version of scalix server...
So now I've removed all Scalix packages and reinstalled Scalix 10.
(I also installed postfix to receive emails during this "downtime")
Now I have new problems to start scalix correctly -.-

In my opinion I think I reinstall Scalix 10... looks if it works fine... copy back the directory /var/opt/scalix... start scalix and copy/export/move the mails

After I started scalix I see that 50% of the services won't start...

Code: Select all

*** srv01
PC Monitor                    Started        NON-STOP       0
Directory Relay Server        Started        16:55:22
Notification Server           Started        16:55:22       0
Shared memory daemon          Started        NON-STOP
Notification Monitor          Started        NON-STOP
Session Monitor               Started        NON-STOP
Container Access Monitor      Started        NON-STOP
Item Structure Server         Stopped
Database Monitor              Started        16:55:22
Licence Monitor Daemon        Started        NON-STOP
LDAP Daemon                   Started        16:55:22
Queue Manager                 Started        NON-STOP
Item Delete Daemon            Started        NON-STOP
IMAP Server Daemon            Started        16:55:23
SMTP Relay                    Partially Abor 16:55:23
Mime Browser Controller       Started        16:55:23
Service Router                Stopped                       0
Local Delivery                Stopped                       0
Internet Mail Gateway         Stopped                       0
Local Client Interface        Disabled                      0
Remote Client Interface       Disabled                      0
Test Server                   Stopped                       0
Request Server                Stopped                       0
Print Server                  Stopped                       0
Bulletin Board Server         Stopped                       0
Background Search Service     Stopped                       0
CDA Server                    Stopped                       0
POP3 interface                Stopped                       0
Omscan Server                 Stopped                       0
Archiver                      Stopped                       0
*** DEFAULT
PC Monitor                    Started        NON-STOP       0
Directory Relay Server        Started        16:55:22
Notification Server           Started        16:55:22       0
Shared memory daemon          Started        NON-STOP
Notification Monitor          Started        NON-STOP
Session Monitor               Started        NON-STOP
Container Access Monitor      Started        NON-STOP
Item Structure Server         Stopped
Database Monitor              Started        16:55:22
Licence Monitor Daemon        Started        NON-STOP
LDAP Daemon                   Started        16:55:22
Queue Manager                 Started        NON-STOP
Item Delete Daemon            Started        NON-STOP
IMAP Server Daemon            Started        16:55:23
SMTP Relay                    Partially Abor 16:55:23
Mime Browser Controller       Started        16:55:23
Service Router                Stopped                       0
Local Delivery                Stopped                       0
Internet Mail Gateway         Stopped                       0
Local Client Interface        Disabled                      0
Remote Client Interface       Disabled                      0
Test Server                   Stopped                       0
Request Server                Stopped                       0
Print Server                  Stopped                       0
Bulletin Board Server         Stopped                       0
Background Search Service     Stopped                       0
CDA Server                    Stopped                       0
POP3 interface                Stopped                       0
Omscan Server                 Stopped                       0
Archiver                      Stopped                       0


There are more worms inside ;-)

Code: Select all

[root@srv01 scalix-core-intel-redhat-10.0.5]# rpm -qa | grep scalix
scalix-server-10.0.5.3-1.rhel4
scalix-res-10.0.1.26-1
scalix-swa-10.0.5.1-1
scalix-sac-10.0.1.26-1
[root@srv01 scalix-core-intel-redhat-10.0.5]#



I hope you understand what I want, becaus my bad english... :)

craig

Postby craig » Fri Apr 27, 2007 11:15 am

is the machine the same name, ip as the old one??

rabbit
Posts: 16
Joined: Fri Apr 27, 2007 9:45 am

Postby rabbit » Fri Apr 27, 2007 11:28 am

yes it's the same machine...

dougp23
Posts: 229
Joined: Thu Feb 15, 2007 2:42 pm

Postby dougp23 » Fri Apr 27, 2007 5:00 pm

When you reinstalled version 10, BEFORE trying to copy your data back, were all services running?

rabbit
Posts: 16
Joined: Fri Apr 27, 2007 9:45 am

Postby rabbit » Fri Apr 27, 2007 5:09 pm

hi doug

no... this "screen" shows the running services after a fresh install...
at the moment i only want my mails back... (for example copy them wiith thunderbird) so i don't know if i want use scalix in future...
because there come up to many problems while installing and some missing features... sorry

the imap daemon dont work...

my next question after a correct start => whats with ldap? and whats with the connection between user <=> mailbox?

rabbit
Posts: 16
Joined: Fri Apr 27, 2007 9:45 am

Postby rabbit » Fri Apr 27, 2007 5:20 pm

re

after copy back the /var/opt/scalix directory i get the following error message on start/stop/... scalix with the startscript

[root@srv01 ~]# /etc/init.d/scalix start
omsetsvc : [SYS 13] Permission denied /var/opt/scalix/sys/config

i think its really a problem of permissions which maybe lost on copy...

but i also cant run omcheck -s -d to check rights because of

Code: Select all

[root@srv01 ~]# omcheck -s -d
[OM 28506] Which Scalix Server system?
[OM 28506] Which Scalix Server system?
[OM 28506] Which Scalix Server system?
Cannot open Message Catalog, try setting $LANG
[root@srv01 ~]#



edit:
i've run the omcheck command on a server of a friend and run the output also on my system...
the "Cannont open..." and "Permission denied" message are "fixed" :))

edit:
can you show me your content of /etc/xinet.d/imap?

edit:
now i want to install web access (scalix-installer script)

Code: Select all

Configuring Web applications...
Cleaning up Tomcat......
Configuring Scalix Remote Execution Service......
Fatal error occured: Msg: An error occurred configuring Web applications -- check the log for errors.
Scalix Installer - cleaning up...
Scalix Installer - stopped.



/var/log/scalix-installer-20070428.log

Code: Select all

2007-04-28 01:36:24,739 INFO Scalix Tomcat not yet installed
2007-04-28 01:36:24,742 INFO Installing Tomcat: unzipping /scallixtemp/scalix-core-intel-redhat-10.0.5/third_party/tomcat/jakarta-tomcat-5.0.28.tar.gz
2007-04-28 01:36:24,749 INFO Extracting /scallixtemp/scalix-core-intel-redhat-10.0.5/third_party/tomcat/jakarta-tomcat-5.0.28.tar.gz into /opt/scalix-tomcat
2007-04-28 01:36:26,768 INFO Extracted file -- success
2007-04-28 01:36:26,773 INFO Installing Tomcat: succeeded
2007-04-28 01:37:07,555 INFO Cleaning up Tomcat working directory and cache (CATALINA_HOME= /opt/scalix-tomcat )
2007-04-28 01:37:07,559 INFO Configuring RES...
2007-04-28 01:37:08,087 INFO Mailnode name derived from FQDN: srv01,XXXX
2007-04-28 01:37:08,326 WARNING configured mail domain could not be determined
2007-04-28 01:37:08,448 INFO dns domain xxxx.de has a valid MX record so using it as default
2007-04-28 01:37:08,449 INFO Configuring / installing RES
2007-04-28 01:37:08,694 ERROR Aborting...!
2007-04-28 01:37:08,696 CRITICAL Operation failed: Web apps config function configure_res failed: Failed to add "query admin" user sxqueryadmin@srv01.xxxx.de. /opt/scalix/bin/omaddu reported the following error: [OM 28506] Which Scalix Server system?.Please check that the domain XXXX.de is licensed.
2007-04-28 01:37:08,697 ERROR Operation failed: Aborting web apps configuration


edit: ^^
nice day... i fix more and more erros by myself
for al other guys: edit /opt/scalix/global/config
there was 2 entrys of servers...
delete the default and it should work :D


edit: :>
scalix started!!!!!!!!!!!
after: omcheck -s -d > tmp.sh; sh tmp.sh and chown -R scalix /var/opt/scalix/

sac worked with old credentials
webmail not :(

rabbit
Posts: 16
Joined: Fri Apr 27, 2007 9:45 am

Postby rabbit » Fri Apr 27, 2007 9:58 pm

as my scalix admin user:

Code: Select all

[root@srv01 scalix-core-intel-redhat-10.0.5]# omscan -AxvU admrabbit
omscan running on 28.04.07 at 03:56:04.
Host computer : srv01.xxxx.de.
Report mode requested.

Last omscan tool run on 28.04.07 at 03:55:53; duration 0 minute(s).
Previous server cycle run on 27.04.07 at 09:27:33; duration 7 minute(s).
Current server cycle not started; service reset or delayed.


Extra check option requested.
Active scan option requested.

Scanning file/dir links .... done.

CAUTION: Scanning of message store has started.
         Mounted file/dir links must be maintained during the scan.
         VxFS file system must not be reorganized - see omscan(1M).

Checking/Scanning user trays ....admrabbit / srv01, xxxx/CN=admrabbit
 done.

Disk usage ....

USER NAME                          IN    OUT    PDG   FCAB   DLST     WB   TOTAL (KB)

admrabbit /srv01,xxxx/CN=adm    451      1      1     17      1      1    472
[root@srv01 scalix-core-intel-redhat-10.0.5]#


as my own user rabbit:

Code: Select all

omscan running on 28.04.07 at 03:56:40.
Host computer : srv01.xxxxx.de.
Report mode requested.

Last omscan tool run on 28.04.07 at 03:56:04; duration 0 minute(s).
Previous server cycle run on 27.04.07 at 09:27:33; duration 7 minute(s).
Current server cycle not started; service reset or delayed.


Extra check option requested.
Active scan option requested.

Scanning file/dir links .... done.

CAUTION: Scanning of message store has started.
         Mounted file/dir links must be maintained during the scan.
         VxFS file system must not be reorganized - see omscan(1M).


The user specified does not exist or is ambiguous.



hmmm in SAC i see user rabbit uses ~800mb storage

any ideas?


Code: Select all

[root@srv01 scalix-core-intel-redhat-10.0.5]# omshowu -n admrabbit
Authentication ID: admrabbit
User Name : admrabbit /CN=admrabbit
MailNode : srv01,xxxxx
Internet Address : admin@xxxx.de="root" <root@xxxx.de>
System Login : admrabbit
Password : set
Admin Capabilities : YES
Mailbox Admin Capabilities : NO
Language : C
Virtual Vault : Enabled (default)
Mail Account: Unlocked
Last Signon : 30.03.07 19:52:36
Receipt of mail : ENABLED
Service level : 0
Excluded from Tidying : NO
User Class : Limited

Code: Select all

[root@srv01 scalix-core-intel-redhat-10.0.5]# omshowu -n rabbit
Authentication ID: rabbit
User Name : Mr Rabbit /CN=Rabbit, Mr
MailNode : srv01,xxxx
Internet Address : MANY EMAIL ADDRESSES
System Login : 60535
Password : set
Admin Capabilities : NO
Mailbox Admin Capabilities : NO
Language : GERMAN
Virtual Vault : Enabled (default)
Mail Account: Unlocked
Last Signon : 27.04.07 13:39:27
Receipt of mail : ENABLED
Service level : 0
Excluded from Tidying : NO
User Class : Full
[root@srv01 scalix-core-intel-redhat-10.0.5]#

rabbit
Posts: 16
Joined: Fri Apr 27, 2007 9:45 am

Postby rabbit » Fri Apr 27, 2007 10:11 pm

so i've checked with some other tools these accoutns... for example omlist

only my admin account (admrabbit) got output... "Logged on as admrabbit..."
all other user mailboxes

Code: Select all

[root@srv01 scalix-core-intel-redhat-10.0.5]# omlist -u rabbit
User name not known


in my opinion it's a problem with imap or ldap<=>imap...

i tried to connect with thunderbird and webmail but everytime it says that password would be wrong...

when i stop imap service it says that server is down so i think the imap server works fine...

tell me your suggestions!

thank you! and good morning :D

rabbit
Posts: 16
Joined: Fri Apr 27, 2007 9:45 am

Postby rabbit » Sun Apr 29, 2007 3:23 pm

problem is fixed..
no mails losts :D

its not a fix for the whole problem but the mails are there and im happy :)) :))

it should like omlist -u ""Paul Peterson" and not the username


close pls


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