Community User Not Found

[R1200GS]

Using a stand-alone Community Edition (for the moment) and a boundary AVAS server.

When receiving email for an "Enterprise User" the boundary forwards the mail to the mail server but is not forwarding for a "Community User" and returns a 550 user unknown.

If I make the "Community User" an "Enterpriser User" it all works... No "Community Users" are found by AVAS.

Any clues??

Thx

[ScalixSupport]

Hi,

That's an odd one. messages should be delivered regardless of user-type. Can you provide any additional info about your configuration? Also, send the output of omshowu -n for one of the affected users (and omsearch -e). Perhaps you can send the output of both these commands both before and after you make switch from Community to Enterprise...?

Lastly, add the following to your /var/opt/scalix/sys/smtpd.cfg file:

DEBUG_LOG=TRUE

Restart the server by typing:

omoff -d0 smtpd pop
omon smtpd pop

Now look in the /var/opt/scalix/tmp subdirectory and you'll see smtpd.log for the smtp logging. You'll want to turn this off (comment out again) after capturing the relevant output.

Regards,

Matthew
Support

[ScalixSupport]

Sorry... ingnore the "pop" in the command I sent. Just enter:

omoff -d0 smtpd
omon smtpd

Matthew
Support