Hi!
Did you run the command "omtidyallu -M" to pre-generate MIME and check again if you still
get such error(s). If the error still come, try clearing the IMAP cache for this user.
Last Msg DirectRef: 0001aa31c1b4ab49
To know the username, from the Direct reference value as above, you can identify the user
mailbox which is returning the problem using the command "omdref <Direct reference
number>". Once you know the username, we can follow the steps below to clear IMAP
cache for this user:
1. make sure the user is logged out, i.e.
should not show any more sessions for any user.
2. determine the user folder directory, i.e.
Note: <lastname> should be the lastname of the user for mailbox 1.
3. Go there (the so-called g-directory of the user)
Code: Select all
cd /var/opt/scalix/??/s/user/????????/4. This should have a subdirectory called imap-cache. delete that:
5. Try accessing the user's mailbox using IMAP again.
Now, restart scalix-tomcat service and try again.
Thanks,
Subir