search doesn't work for me in SWA - exception in swa.log

[struempelix]

Hi Subir,
I issued "sxmkindex -r 00:00:00" and 6271 messages were processed. But unfortunately it's still not working.
It might be interesting for you to know that nothing happens after pressing the search mail button. The "Searching...." stays forever.

thanks,
jens

[ScalixSupport]

Hi!

As you have mentioned there are about 6500 files to be indexed, I would like you to edit the
values in /var/opt/scalix/??/sis/sis.properties file for:
index.max.queue.size=8000
search.max.results=8000

Also set swa.search.maxresults=10000, in /var/opt/scalix/??/webmail/swa.properties file.

Restart scalix-tomcat service, to see if the issue gets resolved. If it still doesn't work, run
sxmkindex command I gave you earlier and try again.

Thanks,
Subir

[struempelix]

Hello Subir,
did all that, but still no success.

I see some I/O exceptions in catalina.out everytime I try to search as well:

Code: Select all

INFO: I/O exception (java.net.ConnectException) caught when processing request:
Connection refused
20.04.2007 15:01:03 org.apache.commons.httpclient.HttpMethodDirector executeWith
Retry


You mentioned earlier that I should check apache access and error logs. Should there something in the access log when I issue a search?

I'll try to replicate the problem on a vmware test instance this weekend, but I can remember that I had the same issue with it.

Thanks,
jens

[ScalixSupport]

Hi Jens,

I see you don't have

Code: Select all

# Defines in Seconds how long a SOAP request will remain in the current, uncomplete
# readyState (= 1, 2, or 3) before we force a timeout
swa.soap.soapRequestTimeout=60

in your swa.properties, save and exit, restart scalix-tomcat and try searching again.

If search do not work still, you should run the installer and reconfigure:
[1] Scalix DB
[2] Scalix Tomcat
[3] Scalix Messaging Services
[4] Scalix Management Agent
[5] Scalix Web Access
[6] Scalix Management Services
[7] Scalix Search and Index Service
[8] Scalix Mobile Client

I am sure this should help.

Thanks,
Subir

[struempelix]

Hi Subir,
I tried to reproduce the problem on my testing vmware deployment but I couldn't. Means Search is working there!!

I'll do a diff between all config files and hope to find the issue there.

BTW, swa.soap.soapRequestTimeout=60 is configured in swa.properties.

Anyway, thanks a lot for your great support!!!

Cheers,
jens