omscan - bad extensions

[eyalm]

I have a user that has some bad extesions:

Bad extensions ....

Owner Info : User
Parent Container : ~/data/00000ko/00v3ang:1, RecNum : 5562
Child Affected : ~/data/000002m/001f8m9:1
Child Subject : 1st

Owner Info : User
Parent Container : ~/data/00000ko/00v3ang:1, RecNum : 342855
Child Affected : ~/data/00000bd/018ljcg:1
Child Subject : Monthly Seminar Planner

Owner Info : User
Parent Container : ~/data/00000ko/00v3ang:1, RecNum : 342856
Child Affected : ~/data/00000c7/018r860:1
Child Subject : News from Disease Management Advisor

Owner Info : User
Parent Container : ~/data/00000ko/00v3ang:1, RecNum : 342858
Child Affected : ~/data/00000p3/019j3f8:2
Child Subject : Re: enfield luftwaffe

Owner Info : User
Parent Container : ~/data/00000ko/00v3ang:1, RecNum : 342859
Child Affected : ~/data/000004b/019soh4:2
Child Subject : Job Alert

Owner Info : User
Parent Container : ~/data/00000ko/00v3ang:1, RecNum : 342860
Child Affected : ~/data/00000p9/01a07md:1
Child Subject : [SPAM] Save 100's on Car Insurance

Owner Info : User
Parent Container : ~/data/00000ko/00v3ang:1, RecNum : 342861
Child Affected : ~/data/000000o/019venp:1
Child Subject : [SPAM] her here monarchic

Owner Info : User
Parent Container : ~/data/00000ko/00v3ang:1, RecNum : 345466
Child Affected : ~/data/000001l/01a7tmi:2
Child Subject : RE: Mgr mtg

Owner Info : User
Parent Container : ~/data/00000ko/00v3ang:1, RecNum : 345467
Child Affected : ~/data/00000ga/01ab6si:1
Child Subject : [SPAM] tender altered and first-rate medic.

Owner Info : User
Parent Container : ~/data/00000ko/00v3ang:1, RecNum : 345468
Child Affected : ~/data/000000d/01aamil:1
Child Subject : [SPAM] fast delivery, moneyback guaranty

I tried running omscan -AfU 'User', but running omscan -AvxU 'User' after that keep showing all these bad extensions error.

How can I fix it?

thanks!

[ScalixSupport]

In case of data inconsistencies, I would request you to perform the steps below to try
and resolve the issue. These are the ideal steps to run omscan, you might not see the
same errors as you had used -f option that fixes similar inconsistencies, to confirm lets
run omscan again, using steps below:

Code: Select all

omoff -d0 omscan 
omscan -Z     
omon omscan     

You need to watch the status of the omscan process using the command:

Code: Select all

omscan -t

Wait until you get a message that says "Current server cycle not started;
service reset or delayed".

Now try to fix the mailstore related issues in active mode using the
below given command:

Code: Select all

omscan -Aavfx -U <username> 

Thanks,
Subir