501 5.5.4 Invalid arguments

[bguerreiro]

HI Florian

did you say this is SWA vs IMAP/SMTP? Didn't you mention Outlook earlier? Or is this Outlook without Scalix Connect and using IMAP/SMTP? If not, what IMAP/SMTP client was this sent from?

Cheers,
Florian.

The first test were with Outlook+Scalix Connector Vs Outlook IMAP/SMTP
This is SWA Vs Outlook IMAP/SMTP

BRGDS
Bruno

[florian]

ok, so just to confirm - the error happens when you send a message using Outlook in IMAP/SMTP mode only?

Cheers,
Florian.

[bguerreiro]

ok, so just to confirm - the error happens when you send a message using Outlook in IMAP/SMTP mode only?

Cheers,
Florian.

Yes.

BRGDS
Bruno

[florian]

ok.

can you turn on DEBUG_LOG=TRUE on smtpd.cfg, restart the SMTP relay and capture the whole SMTP conversation from Outlook, including the message....

if you don't want to post here, please send to me via email - guess you still have my address?

Cheers,
Florian.

[graewe]

have the same problem with one of our customers.
Do you have found a fix or workaround ?

[bguerreiro]

Hi Graewe...

have the same problem with one of our customers.
Do you have found a fix or workaround ?

Upgrading to Scalix 11.0.2 fixed this issue.

BRGDS.
Bruno Guerreiro

[graewe]

thank you for your answer.
thats not good, I´ve a fresh 11.0.2 installation.

[bguerreiro]

Hi,
To update the info, the issue reappeared, although it was only once, it did appear.

thats not good, I´ve a fresh 11.0.2 installation.

Do you still always get it, even with 11.0.2?

BRGDS.
Bruno

[graewe]

I´ve only one customer which has this problem sporadically. I will look again if it´s possible a client side problem.

[florian]

The bug that was fixed here was a Scalix 10 bug, fixed in any version of Scalix 11. Please provide DEBUG_LOGs if it occurs again.

Florian.

[dkelly]

This is likely to be related to the ENVID parameter that has been supplied when the end user requests a read receipt.

Can you isolate this down to the MAIL FROM line that contains the ENVID parameter and confirm that the error occurs.

There were a couple of bugs that we had surrounding the use the ENVID which were mainly to do with the incredible length of the value that the Outlook client generates and also the way that it's encoded but I believed they were fixed between 10 and 11.

Cheers

Dave

[graewe]

here is the ENVID, looks very large for me

Original-Envelope-ID: !~!UENERkVCMDkAAQACAAAAAAAAAAAAAAAAABgAAAAAAAAAiY8vKco4JUiaM6PrW9pu8sKAAAAQAAAArfpgwZoaHkiykDtWiho+jwEAAAAA@hs.diakonie-kreis-re.de
Reporting-MTA: smtp; scalix.diakonie-kreis-re.de
DSN-Gateway: dns; scalix.diakonie-kreis-re.de
Arrival-Date: Tue, 6 Mar 2007 12:26:07 +0100

Final-Recipient: rfc822;k.tourgman@diakonie-kreis-re.de
Action: failed
Status: 5.3.0
x-scalix-Reason-Code: 5

[florian]

there is no size limit on the Original-Envelope header.

We need the SMTP conversation, i.e. the trace of what sendmail sends to the other system on the SMTP level. The MAIL FROM and RCPT TO Exchanges are of particular importance, the whole transaction would be appreciated.

Unfortunately, the best way to capture this is a tcpdump on the outgoing scalix side.

Florian.

[dkelly]

This is another case where the RFC says one thing and Outlook says another.

Section 4.4 of RFC3461 ( see http://www.isi.edu/in-notes/rfc3461.txt ) says that the maximum length of the ENVID value is 100 characters.

graewe: I believe that you're already cc:d on bug 12552 ( http://bugzilla.scalix.com/show_bug.cgi?id=12552 )

which should have been fixed in Scalix 11.

I'll do some testing with the information that you've given and see if I can reproduce this problem.

Cheers

Dave

[quacka]

I am also having this problem with one of my client. He sends the email to a particular address always fails with this error. He is using outlook using SMTP/POP3

We are running scalix 10.

I asked him to send the same email via Web interface it works fine. So i nailed it down to his MS Outlook. He installed some invitation crap in it which I uninstall but still having same problem. I even repair/uninstall his outlook and reinstall still same problem. The same email address sent from another ocmputer works fine. Don't know what is wrong.