10.0.0.175 RHEL4 -> 11.0.1.22 - one rpm will not install.

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William
Posts: 314
Joined: Fri Jun 02, 2006 8:28 am
Location: British Isles

10.0.0.175 RHEL4 -> 11.0.1.22 - one rpm will not install.

Postby William » Fri Feb 09, 2007 2:40 pm

Hello,

Experiancing an issue when upgrading from 10.0.0.175

Code: Select all

2007-02-09 18:33:06,823 INFO Initializing Scalix Installer version 11.0.1.22
2007-02-09 18:33:06,864 INFO Platform is: Red Hat Enterprise Linux ES release 4 (Nahant Update 4) on i386 : supported.
2007-02-09 18:33:06,864 INFO Starting Scalix Installer in CLI mode
2007-02-09 18:33:06,922 INFO Current locale is  and default is en_GB
2007-02-09 18:33:08,145 INFO Packages installed: {'scalix-res': ['11.0.1.22-1', '1142730', 'noarch', 'linux', '1', '(none)', '(none)'], 'scalix-sac': ['11.0.1.22-1', '9355127', 'noarch', 'linux', '1', '(none)', '(none)'], 'scalix-tomcat': ['5.5.16-152', '4745252', 'noarch', 'linux', '152', '(none)', '(none)'], 'scalix-sis': ['11.0.1.22-1', '6720180', 'noarch', 'linux', '1', '(none)', '(none)'], 'scalix-platform': ['11.0.1.22-1', '6792351', 'noarch', 'linux', '1', '(none)', '(none)'], 'scalix-server': ['10.0.0.175-1.rhel4', '69023950', 'i386', 'linux', '1.rhel4', 'RHEL4', '(none)'], 'scalix-tomcat-connector': ['11.0.0.144-1.rhel4', '205825', 'i386', 'linux', '1.rhel4', '(none)', '(none)'], 'scalix-mobile': ['11.0.1.22-1', '2990541', 'noarch', 'linux', '1', '(none)', '(none)'], 'scalix-swa': ['11.0.1.22-1', '3920035', 'noarch', 'linux', '1', '(none)', '(none)'], 'scalix-postgres': ['11.0.1.22-1', '13838', 'noarch', 'linux', '1', '(none)', '(none)']}
2007-02-09 18:33:09,779 INFO Obsolete packages installed: {}
2007-02-09 18:33:33,175 INFO Operation passed: OS release check Red Hat Enterprise Linux ES release 4 (Nahant Update 4)
2007-02-09 18:33:33,175 INFO Operation passed: Memory check 2074736
2007-02-09 18:33:33,176 INFO No Disk space check performed as scalix-server is already installed
2007-02-09 18:33:33,206 INFO Tomcat was running when we started: False
2007-02-09 18:33:34,884 INFO Saving installation directory: /root/scalix-11.0.1-GA/software/scalix_server
2007-02-09 18:33:35,771 INFO Searching /root/scalix-11.0.1-GA/software/scalix_server for relevant Scalix packages
2007-02-09 18:33:35,771 WARNING File /root/scalix-11.0.1-GA/software/scalix_server/scalix-tomcat-connector-debuginfo-11.0.0.144-1.rhel4.i386.rpm is not a Scalix package
2007-02-09 18:33:35,772 INFO File /root/scalix-11.0.1-GA/software/scalix_server/scalix-sac-11.0.1.22-1.noarch.rpm is a Scalix file, for this platform and valid version
2007-02-09 18:33:35,773 INFO File /root/scalix-11.0.1-GA/software/scalix_server/scalix-tomcat-5.5.16-152.noarch.rpm is a Scalix file, for this platform and valid version
2007-02-09 18:33:35,773 INFO File /root/scalix-11.0.1-GA/software/scalix_server/scalix-platform-11.0.1.22-1.noarch.rpm is a Scalix file, for this platform and valid version
2007-02-09 18:33:35,774 INFO File /root/scalix-11.0.1-GA/software/scalix_server/scalix-server-11.0.1.11-1.rhel4.i386.rpm is a Scalix file, for this platform and valid version
2007-02-09 18:33:35,774 INFO File /root/scalix-11.0.1-GA/software/scalix_server/scalix-mobile-11.0.1.22-1.noarch.rpm is a Scalix file, for this platform and valid version
2007-02-09 18:33:35,774 INFO File /root/scalix-11.0.1-GA/software/scalix_server/scalix-res-11.0.1.22-1.noarch.rpm is a Scalix file, for this platform and valid version
2007-02-09 18:33:35,775 WARNING File /root/scalix-11.0.1-GA/software/scalix_server/scalix-tomcat-connector-11.0.0.144-1.rhel4.x86_64.rpm is not for this platform
2007-02-09 18:33:35,775 WARNING File /root/scalix-11.0.1-GA/software/scalix_server/scalix-tomcat-connector-11.0.0.144-1.rhel4.x86_64.rpm is not for this platform
2007-02-09 18:33:35,776 INFO File /root/scalix-11.0.1-GA/software/scalix_server/scalix-tomcat-connector-11.0.0.144-1.rhel4.i386.rpm is a Scalix file, for this platform and valid version
2007-02-09 18:33:35,776 WARNING File /root/scalix-11.0.1-GA/software/scalix_server/scalix-tomcat-connector-debuginfo-11.0.0.144-1.rhel4.x86_64.rpm is not a Scalix package
2007-02-09 18:33:35,776 INFO File /root/scalix-11.0.1-GA/software/scalix_server/scalix-sis-11.0.1.22-1.noarch.rpm is a Scalix file, for this platform and valid version
2007-02-09 18:33:35,777 INFO File /root/scalix-11.0.1-GA/software/scalix_server/scalix-postgres-11.0.1.22-1.noarch.rpm is a Scalix file, for this platform and valid version
2007-02-09 18:33:35,777 INFO File /root/scalix-11.0.1-GA/software/scalix_server/scalix-swa-11.0.1.22-1.noarch.rpm is a Scalix file, for this platform and valid version
2007-02-09 18:33:42,748 INFO Components selected to install: {}
2007-02-09 18:33:42,748 INFO Components to upgrade: {'scalix-server': ['11.0.1.11-1.rhel4', '50522889', 'i386', 'linux', '1.rhel4', 'RHEL4', '(none)', '/root/scalix-11.0.1-GA/software/scalix_server/scalix-server-11.0.1.11-1.rhel4.i386.rpm', '10.0.0.175-1.rhel4']}
2007-02-09 18:33:42,749 INFO System check start
2007-02-09 18:33:42,756 INFO Operation passed: Environment check passed.
2007-02-09 18:33:42,756 INFO Operation passed: Filesystem check passed.
2007-02-09 18:33:42,889 INFO Network interface is  eth0
2007-02-09 18:33:42,911 INFO Operation passed: Network check passed.
2007-02-09 18:33:44,872 INFO Apache 2.x appears to be installed.
2007-02-09 18:33:44,872 INFO Operation passed: Dependency check passed.
2007-02-09 18:33:45,512 INFO Operation passed: Running services check passed.
2007-02-09 18:33:45,513 INFO System check end
2007-02-09 18:33:45,513 INFO System check result: 0
2007-02-09 18:33:46,942 INFO Install start
2007-02-09 18:33:49,044 INFO Server is not running
2007-02-09 18:33:49,049 INFO ldapmapper is not running.
2007-02-09 18:33:49,049 INFO Starting installation of RPM files [('/root/scalix-11.0.1-GA/software/scalix_server/scalix-server-11.0.1.11-1.rhel4.i386.rpm', 'scalix-server')]
2007-02-09 18:33:51,058 ERROR Operation failed: Install /bin/rpm -U -v --percent /root/scalix-11.0.1-GA/software/scalix_server/scalix-server-11.0.1.11-1.rhel4.i386.rpm: (1) ['Preparing packages for installation...', 'error: %pre(scalix-server-11.0.1.11-1.rhel4.i386) scriptlet failed, exit status 10', 'error:   install: %pre scriptlet failed (2), skipping scalix-server-11.0.1.11-1.rhel4']
2007-02-09 18:33:51,058 CRITICAL Operation failed: Installation of packages failed
2007-02-09 18:33:51,058 ERROR Operation failed: Aborting installation thread.
2007-02-09 18:33:51,058 INFO Install end



Image


Code: Select all

rpm -qa | grep scal
scalix-platform-11.0.1.22-1
scalix-tomcat-connector-11.0.0.144-1.rhel4
scalix-sac-11.0.1.22-1
scalix-tomcat-5.5.16-152
scalix-mobile-11.0.1.22-1
scalix-postgres-11.0.1.22-1
scalix-res-11.0.1.22-1
scalix-swa-11.0.1.22-1
scalix-server-10.0.0.175-1.rhel4
scalix-sis-11.0.1.22-1
Last edited by William on Fri Feb 23, 2007 6:33 am, edited 1 time in total.

Donald Fraser

Error code 10 from cli installation

Postby Donald Fraser » Fri Feb 09, 2007 8:32 pm

Error code 10 from cli installation means:
"Cannot automatically update the Scalix Server data directories, as they are in a non standard place"
The error messages from the installation on RHEL are found in /tmp/ominstall.log
It would be nice if the Scalix documentation mentioned this.

So what this actually means is that the default location of your previous installation is not actually found at: /var/opt/scalix/
This could be because you used a symbolic link to another mount or it is mounted in: /proc/mounts

Best not to use symbolic links and mount it at the expected location.
/var/opt/scalix/

Regards
Donald Fraser


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