Mobile client unable to login GA 11

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mikevl
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Location: New Zealand

Mobile client unable to login GA 11

Postby mikevl » Mon Jan 08, 2007 7:47 pm

Hi

I have been unable to login to the GA 11 Mobile client

I have plenty of logs which describe the issue as a Postgress issue

IE pgpstartup.log
LOG: next transaction ID: 4785; next OID: 17171
LOG: database system is ready
ERROR: syntax error at or near "/" at character 23
ERROR: current transaction is aborted, commands ignored until end of transaction block
ERROR: syntax error at or near "/" at character 23
ERROR: current transaction is aborted, commands ignored until end of transaction block


There is a fair bit of similar info on the net but it dosn't seem to relate or resolve this issue.

Any help greatly appreciated

Many thanks

Mike

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Postby ScalixSupport » Tue Jan 09, 2007 4:56 am

Hi!

If the users are managed through Active Directory and other external directories, such
users cannot log in to the Mobile Web Client. In scalix-api.log, the following error message is logged:
FATAL [DbUtils.getSession:57] org.postgresql.util.PSQLException: ERROR: syntax error at or near "=="

We have a bug numbered 14277 open in bugzilla.scalix.com, you can keep yourself updated with this issue.

Thanks,
Subir

cswihart
Posts: 58
Joined: Tue Oct 03, 2006 10:18 am

Postby cswihart » Thu Jan 11, 2007 12:38 pm

Is this bug going to be addressed in a future release? I have read through the bug information on bugzilla and on the release notes. I use authentication through eDirectory and am also affected by this.

-Chris

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Postby ScalixSupport » Fri Jan 12, 2007 1:48 am

Hi Chris!

Please refer to the post below:
viewtopic.php?t=5367

We are going to rectify this in the first patch we publish for Scalix 11.

Thanks,
Subir

cswihart
Posts: 58
Joined: Tue Oct 03, 2006 10:18 am

Postby cswihart » Fri Jan 12, 2007 9:37 am

Hey Subir!,

Thanks for the information. I'll look for the patch when it arrives.

-Chris


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