Tring to change the "From" address

[gordon]

The way I get around this in my current Exchange environment is to create a POP account in Outlook using the secondary email alias as the accounts email address. I configure the incoming server (pop) to be my local host (127.0.0.1), that way it never downloads messages from the server, and the outgoing server (smtp) is set to my Exchange server. So, I have my main Exchange account/mailbox as well as a secondary pop account. When I want to send a message using the secondary alias I pick it from the Accounts button in Outlook 2003. Would something like this work in Scalix?

[chrisdebono]

you can enable a user to send under a different name using the on-behalf feature that both scalix and exchange provide. however, this requires a second mailbox and setup of access rights between the two, so it is a rather cumbersome and complex setup.
Florian.[/list]

can you tell us how to enable on the behalf feature

Regards
Chris

[steiger]

Hi Robert,

don't know how they work; maybe they are not really using MAPI, but instead a IMAP based approach (do they have a PST file on the local machine?) as that would allow for it.

We would probably be able to do this in our webclient, but we're hesitant to implement a solution that works differently for different clients, especially all differences between Outlook and SWA is something we're trying to avoid.

So make this at least an optional feature.

I would love to have this ability in the webclient and it would be no problem if there is a difference between Outlook and SWA.

Michael

[dotbill]

I would like to add to this if I may.

In our case, we have CS reps that need to send mail as support@ourdomain.com. Now, support@ is a PDL so that all mail inbound for this address is delivered to all of CS. This way, when communicating with customers, all replies go to all. CS reps also send from this address when communicating with vendors so that an RT ticket, for instance, is created and all following correspondance is received by all. There is the usage case for this needed functionality.

Now, it has been suggested by Scalix on another thread, (sorry, the case number escapes me) that I use delegation. Well, how does one log in as a PDL and grant delegation rights?

I would like to make a feature request: Make the default behavior not allow sending from another addess, but add a by-pass feature to enable this.

-bill

[shawnstott]

I took a look at the response from florian and it does make sense. This does pose a bit of an issue, I have implemented mail washer which works just fine with scalix minux one area which is the junk mail submission area. In order to train it we submit junk mail to a specific account in scalix and it gets picked up my mail washer there. As long as we use the webmail client or a different application other then Outlook this is all fine and dandy, but the Outlook connect from scalix offers some very cool calendar and contact integration that we really have taking a liking to.

Is this an issue that is addressed in scalix 11? or is this not going to be addressed at all?

Thank you.

[vlaurenz]

bump...

What's the proper way to do this? I'd like to know as well.

[florian]

what exactly is it that you're trying to archieve. I just went back through the thread and see at least 5 different scenarios!

Cheers,
Florian.

[hughesjr]

Maybe I am dense, but why not just create a user with the name that you want on your server ... and connect to that user via pop3 or imap?

You can have more than 1 account in your outlook setup.

If you send/recieve it will bring the other item in ... and you can use the "Accounts" tab to pick the sender. (or am I missing something)

[Valerion]

Just be careful to note that you can't mix POP3/IMAP services with a MAPI service. You can put them in seperate profiles without a problem, but when a MAPI service is in a profile, adding a IMAP/POP3 account may (will?) cause mail to be lost, as Outlook gets confused with where to deliver the mail to.

[mikevl]

Hi I have a partial solution to your problem. It has a few hitches but here it is.

Using Thunderbird you can set up an IMAP account to your rergular Scalix account. In that account you can nominate the smtp server as your ISP SMTP server ie SMTP.ISP.COM

In Scalix you can set up groups with the ailias names of the the accounts you wish to send from and make your account as a member of the group.

Under Thunderbird you can create additional accounts with bogus login credintials to the scalix server. You will now be able to drop down boxs to give different email addresses. Any email recieved for email aliases will be recieved by a group and forwarded to you. The messy part happens when you sent the message and it tries to recive from the bogus account and cant authenticate. You have to cancel the authentacation message.

Re Communigate Pro. Communigate pro does not use MAPI but rater extended IMAP as it says in the material on the website. The extended IMAP is a very interesting feature for many reasons. We looked at this many years ago and still revisit the site to look at his very point. They still don't claim to have full MAPI compliance. Scalix offeres the very closest approximation to Exchange on the market, But has some significant enhancements over Exchange

Sorry this is not a complete solution and certainly not elegant, but it will acheive what you want. I have tested this myself before writing this article.

Many thanks

Mike v

[michael.jeier]

Hi!

I didn't know whether or not to start a new thread, so I just post it in here.

I have the same issue and want to know if there are any updates / new workarounds for this. As stated before in this thread, I also need different mail adresses for one user, i.e. some.guy@mydomain.com and some.guy@myotherdomain.com.
At the moment we are in the testing phase of the Scalix webserver for our company (using the free community edition), but we would be willing to use two scalix accounts for one user. But this doesn't work either. First of all, I cannot make a second Outlook account for the Scalix server on my machine. Why is that?? Second, I can't even make a second account (with sac), because the username is already there, though the domains are different. I have already some.guy@mydomain.com, and then I want to add some.guy@myotherdomain.com. Of course, I could just add the second account adress to the user, but there's no way in having the second adress as the from adress, is it?
We just have people with more than one role and thus more than one email adress, which must be the sender.
Is there any way out of this dilemma???

Regards, Michael

[arnulf_]

Hey guys!


I'm currently suffering from the same problem (call it feature...) that you are expierencing. My scenario is the following:

We have individual accounts for every employee. But we also have an emailadresse like office@... for all mails not belonging to one specific person. To contact customers, etc. we always use this address since we do not want to delay stuff when somebody is not at the office, etc. In addition to that we don't want to reveal wo worked on a specific matter (at least in some cases...).

The inbound side is easy: public folder with email address assigned to it. But the outgoing side is our problem: how can we have multiple FROM adresses in one outlook? If this is impossible, how would I make sendmail listen on a second port to bypass the scalix message handling stuff? The following line in our linux.mc file does not work.

DAEMON_OPTIONS(`Family=inet, Name=MTA, Port=1234')


Thanks for any idea on the topic.

Arnulf

[arnulf_]

Well, a small update from my site:

I was unable to convince Outlook to use any kind of SMTP server while running in MAPI mode. No matter what SMTP server I'm trying to use, all messages are being delivered through MAPI. This makes my last question not very helpful - I think we need to find a solution in Outlook.

My setup: Suse 10.1, Scalix 11.0.4, Outlook Connector and Outlook 2003.

Thanks for any kind of help,

Arnulf

[michael.jeier]

I think we need to find a solution in Outlook.

Yes, me too!

Dear Scalix-Support,

we desperately need this! Is it in someway possible to have TWO Scalix accounts in Outlook??? (or to configure an Outlook account for two email adresses)

Regards, Michael

[jaime.pinto]

adding a IMAP/POP3 account may (will?) cause mail to be lost, as Outlook gets confused with where to deliver the mail to.

In fact, it's impossible to use any other delivery mechanism once you select an "exchange" sever with outlook2003, and the *From* will always be the exchange account.. This seems to be a dirty little secret from MS, an no accident.It's by design, and I'm not sure if there is much Scalix can do with their connector to break this behavior.
Jaime