Outlook unstable after upgrade to Scalix 11 connector

[Kris]

For some months now, we have a running installation of Scalix 10 SBE with 150 users, we use Outlook 2000.

Today, I've build a test system to test the upgrade to version 11. So I've made a server identical to the server we have in use, changed only the IP address. I was able to login using SWA, SAC en the mobile webclient. All looked good to me, so I went to try the system using Outlook.

So I installed the Scalix 11 connector on my pc, and made a profile which connects to the test server I build. I've also enabled smartcache, because that's a feature I was waiting for.

I've also installed the new connector on my laptop and created a profile.

On my pc, smartcache is working fine (I think, it shows a green sign that every is synchronised). However, on startup it complains that the Scalix Rules wizard failed to load.
After a while he complains that the reminder service could not be started.

On my laptop, I don't get this error, but there a process called "sxualwsd32.exe" crashes when I exit Outlook.

I'm rather worried now, because I would like to upgrade to Scalix 11, but only if I am sure that everything will work fine.. because of those errors, I'm not that sure anymore..

[Kris]

Something I want to add to this:

When I restart Outlook after the sxualwsd32.exe crashed, I receive this error message:

[Valerion]

I'm running two seperate Scalix servers, one at work (10.0.5 to 11 GA upgraded), and one at home (10.0.0 to 11 Alpha, Beta1, Beta2, RC1, RC2, GA upgraded). My home server and Outlook on the Windows machine is perfectly stable. However, the Outlook I am running at work crashes quite a lot connecting to my Scalix server. Sometimes when I am sending email, and sometimes when I have just started it and left it running.

Scalix 10.0.0.431
SC 10.0.0.653
Outlook 2003 SP2 (11.6568.6568)
Only non-SmartCache profiles

I have tried to delete and recreate my profiles already.

SC was upgraded automatically on this machine.

I have 2 mailboxes open in addition to my own in this profile.

I can't determine a pattern. Sometimes it would crash quickly in succession a few times, other times it would be OK for a while.

What debugging information can I send to assist with this issue?

I've captured the following in my scalixmail.log, but nothing seems useful.

Code: Select all

Outlook 11.0.6568.0 - Scalix Connect for Microsoft Outlook 11.0.0.653  - 01/04/07 : 15:52:08



     674      514 15:52:08.016   Current Logging Levels: AB=0, MS=0, AC=0, FB=0, SV=0, WZ=0, TY=100, FILE=C:\DOCUME~1\xxxx\LOCALS~1\Temp\scalixmail.log

     674      514 15:53:59.734 A A>ABProviderInit
     674      514 15:53:59.734 I   >CTrumpton::CTrumpton
     674      514 15:53:59.734 I   <CTrumpton::CTrumpton[0 ms]
     674      514 15:53:59.734 I   >CABProvider::CABProvider
     674      514 15:53:59.734 I   <CABProvider::CABProvider[0 ms]
     674      514 15:53:59.734 I   >CABProvider::Create
     674      514 15:53:59.735 I     >CTrumpton::Create
     674      514 15:53:59.735 I     <CTrumpton::Create[0 ms]
     674      514 15:53:59.735 I   <CABProvider::Create[0 ms]
     674      514 15:53:59.735 A A<ABProviderInit[0 ms]

     674      514 15:53:59.735 A A>CABProvider::AddRef
     674      514 15:53:59.735 A A<CABProvider::AddRef[0 ms]

     674      514 15:53:59.735 A A>CABProvider::AddRef
     674      514 15:53:59.735 A A<CABProvider::AddRef[0 ms]

     674      514 15:53:59.735 A A>CABProvider::QueryInterface
     674      514 15:53:59.756 A A<CABProvider::QueryInterface[21 ms]

     674      514 15:53:59.756 A A>CABProvider::QueryInterface
     674      514 15:53:59.756 A A<CABProvider::QueryInterface[0 ms]

     674      514 15:53:59.756 A A>CABProvider::QueryInterface
     674      514 15:53:59.756 A A<CABProvider::QueryInterface[0 ms]

     674      514 15:53:59.756 A A>CABProvider::QueryInterface
     674      514 15:53:59.756 I   >CABProvider::AddRef
     674      514 15:53:59.756 I   <CABProvider::AddRef[0 ms]
     674      514 15:53:59.756 A A<CABProvider::QueryInterface[0 ms]

     674      514 15:53:59.756 A A>CABProvider::AddRef
     674      514 15:53:59.757 A A<CABProvider::AddRef[0 ms]

     674      514 15:53:59.757 A A>CABProvider::Release
     674      514 15:53:59.757 A A<CABProvider::Release[0 ms]

     674      514 15:53:59.757 A A>CABProvider::Release
     674      514 15:53:59.757 A A<CABProvider::Release[0 ms]

     674      514 15:53:59.757 A A>CABProvider::Release
     674      514 15:53:59.757 A A<CABProvider::Release[0 ms]

     674      514 15:53:59.757 A A>CABProvider::Release
     674      514 15:53:59.757 A A<CABProvider::Release[0 ms]

     674      514 15:53:59.757 A A>CABProvider::QueryInterface
     674      514 15:53:59.757 A A<CABProvider::QueryInterface[0 ms]

     674      514 15:53:59.757 A A>CABProvider::Logon
     674      514 15:53:59.757 I   >CTrumpton::CTrumpton
     674      514 15:53:59.757 I   <CTrumpton::CTrumpton[0 ms]
     674      514 15:53:59.757 I   >CABLogon::CABLogon
     674      514 15:53:59.758 I   <CABLogon::CABLogon[0 ms]
     674      514 15:53:59.758 I   >CABLogon::Create
     674      514 15:53:59.758 I     >CTrumpton::Create
     674      514 15:53:59.758 I     <CTrumpton::Create[0 ms]
     674      514 15:53:59.758 I     >CABLogon::InitCacheManager
     674      514 15:53:59.758 I       >GetCacheMgr
     674      514 15:53:59.758 I       <GetCacheMgr[0 ms]
     674      514 15:53:59.758 I     <CABLogon::InitCacheManager[0 ms]
     674      514 15:53:59.758 I     >CTrumpton::CreateOmSession
     674      514 15:53:59.765 C            0 PR_DISPLAY_NAME_W =                                       Scalix Server: mail.server.com (0x00F16F18)
     674      514 15:53:59.765 C            1 PR_PROVIDER_DLL_NAME_W =                                  C:\PROGRA~1\Scalix\Connect\sxmapishim.dll (0x00F0F0D8)
     674      514 15:53:59.765 C            2 PR_RESOURCE_TYPE =                                        MAPI_AB_PROVIDER
     674      514 15:53:59.765 C            3 PR_RESOURCE_FLAGS =                                       4 [0x000004]
     674      514 15:53:59.765 C            4 PR_SERVICE_UID =                                          <16 bytes>     
     674      514 15:53:59.765 C            5 PR_SERVICE_NAME_W =                                       SCALIX-ON (0x00F0F0B0)
     674      514 15:53:59.765 C            6 PR_PROVIDER_DISPLAY_A =                                   Scalix Server Scalix Address Book (0x01FA8FE0)
     674      514 15:53:59.765 C            7 PR_OBJECT_TYPE =                                          MAPI_PROFSECT
     674      514 15:53:59.765 C            8 UNKNOWN (0x3d12/0x1e) =                                   My Account Name (0x01FA8FE0)
     674      514 15:53:59.766 C            0 PR_SERVICE_SUPPORT_FILES =                                <UNKNOWN>
     674      514 15:53:59.766 C            1 PR_RESOURCE_FLAGS =                                       10 [0x00000a]
     674      514 15:53:59.766 C            2 PR_AB_PROVIDERS =                                         <16 bytes>     
     674      514 15:53:59.766 C            3 PR_STORE_PROVIDERS =                                      <64 bytes>     
     674      514 15:53:59.766 C            4 PR_TRANSPORT_PROVIDERS =                                  <16 bytes>     
     674      514 15:53:59.766 C            5 <OMSP> PR_TR_ORIGINAL_PROFILE_VERSION_A =                 11.0.0.653 (0x01FA8FE0)
     674      514 15:53:59.766 C            6 <OMSP> PR_TR_SERVER_NAME_A =                              mail.server.com (0x01FA8FE0)
     674      514 15:53:59.766 C            7 <OMSP> PR_TR_PRINCIPAL_NAME_A =                           email@address.com (0x01FA8FE0)
     674      514 15:53:59.766 C            8 <OMSP> PR_TR_DELEGATE_NAME_A =                             (0x01FA8FE0)
     674      514 15:53:59.766 C            9 <OMSP> PR_TR_SAVE_PASSWORD =                              TRUE
     674      514 15:53:59.766 C           10 <OMSP> PR_TR_NEW_MSG_POLL_A =                             5 (0x01FA8FE0)
     674      514 15:53:59.766 C           11 <OMSP> PR_TR_SURNAME_FIRST =                              0 [00000000]
     674      514 15:53:59.766 C           12 <OMSP> PR_TR_SEARCH_TIMEOUT_A =                           45 (0x01FA8FE0)
     674      514 15:53:59.766 C           13 <OMSP> PR_TR_USE_SOUNDEX =                                TRUE
     674      514 15:53:59.766 C           14 <OMSP> PR_TR_SHOW_TELETEX =                               FALSE
     674      514 15:53:59.766 C           15 <OMSP> PR_TR_SMTP_ROUTE_A =                                (0x01FA8FE0)
     674      514 15:53:59.766 C           16 <OMSP> PR_TR_FAX_ROUTE_A =                                /fax (0x01FA8FE0)
     674      514 15:53:59.766 C           17 <OMSP> PR_TR_LOCAL_DIR_PATH_A =                           C:\Documents and Settings\xxxx\Local Settings\Application Data\Scalix\Scalix\MAPI\Profiles\My Account Name\scalix\ (0x01FA8FE0)
     674      514 15:53:59.766 C           18 <OMSP> PR_TR_AB_LOG_LEVEL =                               47 [0x00002f]
     674      514 15:53:59.767 C           19 <OMSP> PR_TR_MS_LOG_LEVEL =                               47 [0x00002f]
     674      514 15:53:59.767 C           20 <OMSP> PR_TR_AC_LOG_LEVEL =                               47 [0x00002f]
     674      514 15:53:59.767 C           21 <OMSP> PR_TR_LOCAL_LOG_FILENAME_A =                       C:\DOCUME~1\xxxx\LOCALS~1\Temp\scalixmail.log (0x01FA8FE0)
     674      514 15:53:59.767 C           22 <OMSP> PR_TR_XP_REMOTE =                                  TRUE
     674      514 15:53:59.767 C           23 <OMSP> PR_TR_XP_DOWNLOAD =                                FALSE
     674      514 15:53:59.767 C           24 <OMSP> PR_TR_XP_DELETE =                                  FALSE
     674      514 15:53:59.767 C           25 <OMSP> PR_TR_XP_DOWNLOAD_OPTION_INDEX =                   70 [0x000046]
     674      514 15:53:59.767 C           26 <OMSP> PR_TR_XP_RICH_OR_PLAIN_TEXT =                      14324 [0x0037f4]
     674      514 15:53:59.767 C           27 <OMSP> PR_TR_CACHECTRL_STARTUP_OPTIONS =                  16 [0x000010]
     674      514 15:53:59.767 C           28 <OMSP> PR_TR_CACHECTRL_SYNC_OPTIONS =                     4096 [0x001000]
     674      514 15:53:59.767 C           29 <OMSP> PR_TR_CACHECTRL_SYNC_OPTIONS_HDRSONLY =            1048576 [0x100000]
     674      514 15:53:59.767 C           30 <OMSP> PR_TR_ACM_MODE =                                   FALSE
     674      514 15:53:59.767 C           31 <OMSP> PR_TR_ACM_DRV_SPACE_OK =                           FALSE
     674      514 15:53:59.767 C           32 <OMSP> PR_TR_AUTH_MODE =                                  1 [0x000001]
     674      514 15:53:59.767 C           33 <OMSP> PR_TR_NETWORK_SECURITY_A =                         Password Authentication (0x01FA8FE0)
     674      514 15:53:59.767 C           34 <OMSP> PR_TR_PROFILE_CREATE_TIME =                        1167904880 [0x459cd070]
     674      514 15:53:59.767 C           35 UNKNOWN (0x662c/0x03) =                                   0 [00000000]
     674      514 15:53:59.767 C           36 <OMSP> PR_TR_MAILBOX_A =                                   (0x01FA8FE0)
     674      514 15:53:59.767 C           37 <OMSP> PR_TR_LASTCACHESYNC_TIME =                         0 [00000000]
     674      514 15:53:59.767 C           38 <OMSP> PR_TR_FB_LOG_LEVEL =                               47 [0x00002f]
     674      514 15:53:59.767 C           39 <OMSP> PR_TR_SV_LOG_LEVEL =                               47 [0x00002f]
     674      514 15:53:59.767 C           40 UNKNOWN (0x663e/0x03) =                                   2048 [0x000800]
     674      514 15:53:59.767 C           41 <OMSP> PR_TR_WZ_LOG_LEVEL =                               47 [0x00002f]
     674      514 15:53:59.767 C           42 <OMSP> PR_TR_LOCAL_VIEWS_FOUND =                          0 [00000000]
     674      514 15:53:59.767 C           43 <OMSP> PR_TR_XP_AVG_THROUGHPUT_BYTES_PER_SEC =            <UNKNOWN>
     674      514 15:53:59.767 C           44 <OMSP> PR_TR_XP_MILLISECS_TO_CONNECT =                    <UNKNOWN>
     674      514 15:53:59.767 C           45 <OMSP> PR_TR_XP_MILLISECS_TO_EXAMINE_INBOX_PER_ITEM =     <UNKNOWN>
     674      514 15:53:59.767 C           46 <OMSP> PR_TR_XP_MILLISECS_TO_DELETE_ONE_ITEM =            <UNKNOWN>
     674      514 15:53:59.767 C           47 <OMSP> PR_TR_XP_HEADERS_UNREAD_OR_ALL =                   0 [00000000]
     674      514 15:53:59.767 C           48 <OMSP> PR_TR_XP_STARTUP_OPTIONS =                         2 [0x000002]
     674      514 15:53:59.767 C           49 <OMSP> PR_TR_XP_NAME_OF_CURRENT_FILTER_A =                 (0x01FA8FE0)
     674      514 15:53:59.767 C           50 <OMSP> PR_TR_XP_PROMPT_FOR_FILTER =                       FALSE
     674      514 15:53:59.767 C           51 PR_IDENTITY_ENTRYID =                                     <109 bytes>     
     674      514 15:53:59.768 C           52 PR_IDENTITY_SEARCH_KEY =                                  <88 bytes>     
     674      514 15:53:59.768 C           53 UNKNOWN (0x3d13/0x1e) =                                    (0x01FA8FE0)
     674      514 15:53:59.768 C           54 PR_SERVICE_ENTRY_NAME_A =                                 ServiceEntry (0x01FA8FE0)
     674      514 15:53:59.768 C           55 PR_SERVICE_DLL_NAME_A =                                   C:\PROGRA~1\Scalix\Connect\sxmapishim.dll (0x01FA8FE0)
     674      514 15:53:59.768 C           56 PR_DISPLAY_NAME_A =                                       Scalix Server (0x01FA8FE0)
     674      514 15:53:59.768 C           57 PR_SERVICE_NAME_A =                                       SCALIX-ON (0x01FA8FE0)
     674      514 15:53:59.768 C           58 PR_IDENTITY_DISPLAY_W =                                   My Account Name (0x00F16F18)
     674      514 15:53:59.768 C           59 <OMSP> PR_TR_FULL_PRINCIPAL_NAME_W_W =                    My Full Account Name (0x00EFB6A8)
     674      514 15:53:59.768 C           60 PR_OBJECT_TYPE =                                          MAPI_PROFSECT
     674      514 15:53:59.768 C           61 UNKNOWN (0x3d12/0x1e) =                                   My Account Name (0x01FA8FE0)
     674      514 15:53:59.768 I       >CTrumpton::ReadProfileName
     674      514 15:53:59.768 I       <CTrumpton::ReadProfileName[0 ms]
     674      514 15:53:59.768 I       >CTrumpton::GetSessionKeyManager
     674      514 15:53:59.768 I         >CTrumpton::ReadProfileName
     674      514 15:53:59.768 I         <CTrumpton::ReadProfileName[0 ms]
     674      514 15:53:59.768 I       <CTrumpton::GetSessionKeyManager[0 ms]
     674      514 15:53:59.768 I       >CSessionKeyManager::LookupCurrentSessionKey
     674      514 15:53:59.768 I         >CSessionKeyManager::LockSessionKeyTable
     674      514 15:53:59.768 I         <CSessionKeyManager::LockSessionKeyTable[0 ms]
     674      514 15:53:59.768 I         >OMSessionKey::SetFromText
     674      514 15:53:59.768 I         <OMSessionKey::SetFromText[0 ms]
     674      514 15:53:59.768 I         >CSessionKeyManager::UnlockSessionKeyTable
     674      514 15:53:59.768 I         <CSessionKeyManager::UnlockSessionKeyTable[0 ms]
     674      514 15:53:59.768 I       <CSessionKeyManager::LookupCurrentSessionKey[0 ms]
     674      514 15:53:59.768 I       >CTrumpton::GetLogonProps
     674      514 15:53:59.768 I         >CTrumpton::GetPropsFromServiceProfSectAndInitMissing
     674      514 15:53:59.769 I         <CTrumpton::GetPropsFromServiceProfSectAndInitMissing[0 ms]
     674      514 15:53:59.769 I       <CTrumpton::GetLogonProps[0 ms]
     674      514 15:53:59.769 I       >CTrumpton::GetSessionKeyManager
     674      514 15:53:59.769 I       <CTrumpton::GetSessionKeyManager[0 ms]
     674      514 15:53:59.769 I       >CSessionKeyManager::UnlockSessionKeyTable
     674      514 15:53:59.769 I       <CSessionKeyManager::UnlockSessionKeyTable[0 ms]
     674      514 15:53:59.769 I       >OMSessionStatic::Create
     674      514 15:53:59.769 I         >OMSessionStatic::GetSessSharedMemPtr
     674      514 15:53:59.769 I           >OMSessionKey::GetAsText
     674      514 15:53:59.769 I           <OMSessionKey::GetAsText[0 ms]
     674      514 15:53:59.769 I           >OMSessionKey::GetAsText
     674      514 15:53:59.769 I           <OMSessionKey::GetAsText[0 ms]
     674      514 15:53:59.769 I         <OMSessionStatic::GetSessSharedMemPtr[0 ms]
     674      514 15:53:59.769 I         >OMSessionKey::GetAsText
     674      514 15:53:59.769 I         <OMSessionKey::GetAsText[0 ms]
     674      514 15:53:59.769 I         >OMSessionStatic::MapUalFuncs
     674      514 15:53:59.770 I         <OMSessionStatic::MapUalFuncs[0 ms]
     674      514 15:53:59.770 I       <OMSessionStatic::Create[0 ms]
     674      514 15:53:59.770 I       >OMSessionStatic::SetWantsNotifications
     674      514 15:53:59.770 I       <OMSessionStatic::SetWantsNotifications[0 ms]
     674      514 15:53:59.770 I       >CTrumpton::SetSessionProps
     674      514 15:53:59.770 I         >OMSessionStatic::SetAuthMode
     674      514 15:53:59.770 I         <OMSessionStatic::SetAuthMode[0 ms]
     674      514 15:53:59.770 I         >CTrumpton::GetPrincipalName
     674      514 15:53:59.770 I         <CTrumpton::GetPrincipalName[0 ms]
     674      514 15:53:59.770 I         >CTrumpton::GetServerName
     674      514 15:53:59.770 I         <CTrumpton::GetServerName[0 ms]
     674      514 15:53:59.771 I         >OMSessionStatic::SetClientIdentifier
     674      514 15:53:59.771 I         <OMSessionStatic::SetClientIdentifier[0 ms]
     674      514 15:53:59.771 I         >OMSessionStatic::SetClientShortIdentifier
     674      514 15:53:59.771 I         <OMSessionStatic::SetClientShortIdentifier[0 ms]
     674      514 15:53:59.771 I         >OMSessionStatic::SetRawPrincipalName
     674      514 15:53:59.771 I         <OMSessionStatic::SetRawPrincipalName[0 ms]
     674      514 15:53:59.771 I         >OMSessionStatic::SetDelegateName
     674      514 15:53:59.771 I           >OMDirEntry::IsValid
     674      514 15:53:59.771 I           <OMDirEntry::IsValid[0 ms]
     674      514 15:53:59.772 I           >OMDirEntry::GetEntryEmailAddr
     674      514 15:53:59.772 I           <OMDirEntry::GetEntryEmailAddr[0 ms]
     674      514 15:53:59.772 I         <OMSessionStatic::SetDelegateName[0 ms]
     674      514 15:53:59.772 I         >OMSessionStatic::SetServerName
     674      514 15:53:59.772 I         <OMSessionStatic::SetServerName[0 ms]
     674      514 15:53:59.772 I         >OMSessionStatic::SetPassword
     674      514 15:53:59.772 I         <OMSessionStatic::SetPassword[0 ms]
     674      514 15:53:59.772 I         >OMSessionStatic::SetEntryIdFlags
     674      514 15:53:59.772 I         <OMSessionStatic::SetEntryIdFlags[0 ms]
     674      514 15:53:59.772 I         >CTrumpton::GetServerName[PRINCIPAL: My Full Account Name,mail.server.com, 3FB4648]
     674      514 15:53:59.772 I         <CTrumpton::GetServerName[0 ms]
     674      514 15:53:59.772 I         >CTrumpton::GetDebugLevel[PRINCIPAL: My Full Account Name,mail.server.com, 3FB4648]
     674      514 15:53:59.772 I         <CTrumpton::GetDebugLevel[0 ms]
     674      514 15:53:59.772 I         >OMSessionStatic::SetCharacterSet
     674      514 15:53:59.772 I         <OMSessionStatic::SetCharacterSet[0 ms]
     674      514 15:53:59.772 I       <CTrumpton::SetSessionProps[2 ms]
     674      514 15:53:59.772 I       >CTrumpton::ReadIdentityProps[PRINCIPAL: My Full Account Name,mail.server.com, 3FB4648]
     674      514 15:53:59.772 I       <CTrumpton::ReadIdentityProps[0 ms]
     674      514 15:53:59.772 I     <CTrumpton::CreateOmSession[14 ms]
     674      514 15:53:59.772 I     >CTrumpton::OpenSession[PRINCIPAL: My Full Account Name,mail.server.com, 3FB4648]
     674      514 15:53:59.772 I       >CTrumpton::IsRemote[PRINCIPAL: My Full Account Name,mail.server.com, 3FB4648]
     674      514 15:53:59.772 I       <CTrumpton::IsRemote[0 ms]
     674      514 15:53:59.772 I       >CTrumpton::IsRemote[PRINCIPAL: My Full Account Name,mail.server.com, 3FB4648]
     674      514 15:53:59.772 I       <CTrumpton::IsRemote[0 ms]
     674      514 15:53:59.772 I       >OMSessionStatic::SetRequiredVersion
     674      514 15:53:59.772 I       <OMSessionStatic::SetRequiredVersion[0 ms]
     674      514 15:53:59.773 I       >OMSessionStatic::SetAuthMode
     674      514 15:53:59.773 I       <OMSessionStatic::SetAuthMode[0 ms]
     674      514 15:53:59.773 I       >OMSessionStatic::Open
     674      514 15:53:59.773 I         >OMSessionStatic::IsCommDLLRecentEnough
     674      514 15:53:59.773 I         <OMSessionStatic::IsCommDLLRecentEnough[0 ms]
     674      514 15:53:59.773 I         >OMSessionStatic::ConnectAndSignOn
     674      514 15:53:59.773 I           >OMSessionStatic::IsPrincipalSession
     674      514 15:53:59.773 I           <OMSessionStatic::IsPrincipalSession[0 ms]
     674      514 15:53:59.773 I           >OMSessionStatic::OMJoinSession
     674      514 15:53:59.773 I           <OMSessionStatic::OMJoinSession[0 ms]
     674      514 15:53:59.773 I         <OMSessionStatic::ConnectAndSignOn[0 ms]
     674      514 15:53:59.773 I       <OMSessionStatic::Open[0 ms]
     674      514 15:53:59.773 I       >OMSessionStatic::IsSupportedFeature
     674      514 15:53:59.773 I       <OMSessionStatic::IsSupportedFeature[0 ms]
     674      514 15:53:59.773 I       >CTrumpton::UpdateProfileProperties[PRINCIPAL: My Full Account Name,mail.server.com, 3FB4648]
     674      514 15:53:59.774 I       <CTrumpton::UpdateProfileProperties[0 ms]
     674      514 15:53:59.774 I       >OMSessionStatic::SetAuthMode
     674      514 15:53:59.774 I       <OMSessionStatic::SetAuthMode[0 ms]
     674      514 15:53:59.774 I       >CTrumpton::IsOfflineWorkingEnabled[PRINCIPAL: My Full Account Name,mail.server.com, 3FB4648]
     674      514 15:53:59.774 I         >CTrumpton::ReadProfileName[PRINCIPAL: My Full Account Name,mail.server.com, 3FB4648]
     674      514 15:53:59.774 I         <CTrumpton::ReadProfileName[0 ms]
     674      514 15:53:59.774 I         >GetCacheMgr
     674      514 15:53:59.774 I         <GetCacheMgr[0 ms]
     674      514 15:53:59.775 I       <CTrumpton::IsOfflineWorkingEnabled[1 ms]
     674      514 15:53:59.775 I     <CTrumpton::OpenSession[2 ms]
     674      514 15:53:59.775 I     >CABLogon::InitProviderProps[PRINCIPAL: My Full Account Name,mail.server.com, 3FB4648]
     674      514 15:53:59.775 I       >CTrumpton::OpenProviderProfileSection[PRINCIPAL: My Full Account Name,mail.server.com, 3FB4648]
     674      514 15:53:59.775 I       <CTrumpton::OpenProviderProfileSection[0 ms]
     674      514 15:53:59.775 I     <CABLogon::InitProviderProps[0 ms]
     674      514 15:53:59.775 I     >CABLogon::SetStatusRow[PRINCIPAL: My Full Account Name,mail.server.com, 3FB4648]
     674      514 15:53:59.775 I       >CABLogon::LoadStatusString[PRINCIPAL: My Full Account Name,mail.server.com, 3FB4648]
     674      514 15:53:59.775 I       <CABLogon::LoadStatusString[0 ms]
     674      514 15:53:59.775 I     <CABLogon::SetStatusRow[0 ms]
     674      514 15:53:59.775 I     >CHPABConfig::CHPABConfig
     674      514 15:53:59.775 I     <CHPABConfig::CHPABConfig[0 ms]
     674      514 15:53:59.775 I     >CHPABConfig::Create
     674      514 15:53:59.775 I       >CHPABConfig::ReReadConfig
     674      514 15:53:59.776 I       <CHPABConfig::ReReadConfig[0 ms]
     674      514 15:53:59.776 I       >CHPABConfig::ExposeTeletex
     674      514 15:53:59.776 I       <CHPABConfig::ExposeTeletex[0 ms]
     674      514 15:53:59.776 I     <CHPABConfig::Create[0 ms]
     674      514 15:53:59.776 I     >CHPABConfig::SDirWarning
     674      514 15:53:59.776 I     <CHPABConfig::SDirWarning[0 ms]
     674      514 15:53:59.776 I   <CABLogon::Create[18 ms]
     674      514 15:53:59.776 A A<CABProvider::Logon(S_OK)[18 ms]

     674      514 15:53:59.776 A A>CABLogon::AddRef[PRINCIPAL: My Full Account Name,mail.server.com, 3FB4648]
     674      514 15:53:59.776 A A<CABLogon::AddRef[0 ms]

     674      514 15:53:59.776 A A>CABLogon::AddRef[PRINCIPAL: My Full Account Name,mail.server.com, 3FB4648]
     674      514 15:53:59.776 A A<CABLogon::AddRef[0 ms]

     674      514 15:53:59.776 A A>CABLogon::QueryInterface[PRINCIPAL: My Full Account Name,mail.server.com, 3FB4648]
     674      514 15:53:59.776 A A<CABLogon::QueryInterface[0 ms]

     674      514 15:53:59.776 A A>CABLogon::QueryInterface[PRINCIPAL: My Full Account Name,mail.server.com, 3FB4648]
     674      514 15:53:59.776 A A<CABLogon::QueryInterface[0 ms]

     674      514 15:53:59.776 A A>CABLogon::QueryInterface[PRINCIPAL: My Full Account Name,mail.server.com, 3FB4648]
     674      514 15:53:59.776 A A<CABLogon::QueryInterface[0 ms]

     674      514 15:53:59.776 A A>CABLogon::QueryInterface[PRINCIPAL: My Full Account Name,mail.server.com, 3FB4648]
     674      514 15:53:59.776 I   >CABLogon::AddRef[PRINCIPAL: My Full Account Name,mail.server.com, 3FB4648]
     674      514 15:53:59.776 I   <CABLogon::AddRef[0 ms]
     674      514 15:53:59.776 A A<CABLogon::QueryInterface[0 ms]

     674      514 15:53:59.776 A A>CABLogon::AddRef[PRINCIPAL: My Full Account Name,mail.server.com, 3FB4648]
     674      514 15:53:59.776 A A<CABLogon::AddRef[0 ms]

     674      514 15:53:59.776 A A>CABLogon::Release[PRINCIPAL: My Full Account Name,mail.server.com, 3FB4648]
     674      514 15:53:59.776 A A<CABLogon::Release[0 ms]

     674      514 15:53:59.776 A A>CABLogon::Release[PRINCIPAL: My Full Account Name,mail.server.com, 3FB4648]
     674      514 15:53:59.777 A A<CABLogon::Release[0 ms]

     674      514 15:53:59.777 A A>CABLogon::Release[PRINCIPAL: My Full Account Name,mail.server.com, 3FB4648]
     674      514 15:53:59.777 A A<CABLogon::Release[0 ms]

     674      514 15:53:59.777 A A>CABLogon::Release[PRINCIPAL: My Full Account Name,mail.server.com, 3FB4648]
     674      514 15:53:59.777 A A<CABLogon::Release[0 ms]

[Kris]

I did some more testing on my laptop today, and I've noticed the following:

When I start Outlook WITHOUT a network connection, it will result in a crash of sxualwsd32.exe. Doesn't matter if I select to work offline or not, Outlook will function just fine, but when I exit, sxualwsd32.exe crashes.

When I start Outlook WITH a network connection, everything works just fine. It doesn't matter if on exit there is no network connection anymore, if I changed stuff in my mailbox, program exits without errors.