Error Message Replacement

[jhirsch10]

When a users mailbox is full, the sender gets the following message:

because: 'The message could not be delivered to the recipient as the
service level for the user's mailbox doesn't allow that operation' [OM 9344]

Supplementary Information:

The message could not be delivered to the recipient as the service level for the user's mailbox doesn't allow that operation

it's rather ambiguous and usually results in me getting a phone call. is it possible to replace that message with something like..."User's mailbox is full"? It may cut down on the phone calls in the long run.
thanks
jason

[lotusfirst]

I have the same problem too. The message is very ambiguous and my doesn't state the exact problem. Is there anyway the message can't be customized?

[ScalixSupport]

What does it say in the SAC under Settings/mail server/Mail? That should be the message that is sent.

Regards,
Don

[anthony.hardy]

FYI, that is NOT the message that is sent. I can vouch for that in 11.2 anyway. This is what is returned to the sender:

because: 'The message could not be delivered to the recipient as the
service level for the user's mailbox doesn't allow that operation' [OM 9344]

Supplementary Information:

The message could not be delivered to the recipient as the service level for the user's mailbox doesn't allow that operation

bad bad VERY bad.