Localisation Error's (German Umlaute)

Discuss installation of Scalix software

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florian
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Postby florian » Thu Nov 23, 2006 8:53 am

hm. again, this is running fine for many customers......

can i get access to the system in some way? (ssh)

Florian.
Florian von Kurnatowski, Die Harder!

tazzy98
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Postby tazzy98 » Thu Nov 23, 2006 10:00 am

sorry, that's not possible - closed system

florian
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Postby florian » Thu Nov 23, 2006 10:24 am

then i guess to get any help with this you will need to open an official support case with Scalix Tech Support. I'll ping back if I can think of anything else.

I can only say that in general terms it works very well.

Cheers,
Florian.
Florian von Kurnatowski, Die Harder!

tazzy98
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Postby tazzy98 » Thu Nov 23, 2006 11:45 am

Thanks for your help Florian...

How do you think about a new installation of scalix server with the "new" Language environment?

florian
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Postby florian » Thu Nov 23, 2006 11:47 am

well, i don't know. I usually don't believe in "just start fresh", without understanding what went wrong in the first place. however, setting your SuSE default locale to en_US.UTF-8, rebooting, doing a fresh install would at least remove most possible caveats in that space.

Florian.
Florian von Kurnatowski, Die Harder!

tazzy98
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Postby tazzy98 » Fri Nov 24, 2006 2:28 am

okay i'll set the Suse installation to en_US.UTF-8 and then an uninstall/fresh install of the scalix server in this environment.
english locale and a german scalix installation dosn't conflict?

florian
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Postby florian » Fri Nov 24, 2006 4:28 am

there is no "german" scalix installation - scalix is always bilingual, german and english. the actual language is determined by client and browser settings.

florian.
Florian von Kurnatowski, Die Harder!

tazzy98
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Postby tazzy98 » Fri Nov 24, 2006 5:24 am

Okay Florian...

i give it a try on the beginning of next week. I will post the results here!

Thank's for your help so far and a nice weekend

tazzy98

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Postby tazzy98 » Wed Nov 29, 2006 7:56 am

Hi florian,

i've done a complete uninstall of scalix-server and a fresh install again...

same procedure :evil: the users with german umlaute now importet but with placeholder(?) and they are still not accessable in scalix!

Now i do a complete fresh install of the OS!
By the way it is a Suse 10 OSS in the 64bit Version - could the 64bit be a problem?

Greetings

tazzy98

florian
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Postby florian » Wed Nov 29, 2006 9:44 am

no, not really - 32 and 64 bit should behave the same in such context, but obviously you never know.

Obviously, go ahead with your complete redo. if that fails i would like to revisit the possibility of looking at your system myself as i'd like to understand what's going on here. Obviously we could go through a more private communication channel for you to provide me with access credentials and we could lock it down to our offices IP address if you would want to?

Let me know how it goes,
Florian.
Florian von Kurnatowski, Die Harder!

tazzy98
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Joined: Fri Nov 17, 2006 3:34 am

Postby tazzy98 » Wed Nov 29, 2006 9:57 am

Okay i will tell you my results as early i can!
Next week i am in Munich for education at SUN, after that i start the complete fresh install...

florian
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Postby florian » Wed Nov 29, 2006 10:16 am

:-) ok. what are you doing at/with Sun? I used to work for Sun Educational Services for quite a while...

Florian.
Florian von Kurnatowski, Die Harder!

tazzy98
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Postby tazzy98 » Thu Nov 30, 2006 2:29 am

I have to learn more about special SAN and NAS Hardware and how to "talk" with this! :)

florian
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Postby florian » Thu Nov 30, 2006 8:01 am

;-) I guess I could cover most of that.... Enjoy your Munich trip - where are you from?

Cheers from San Mateo, California, though I would normally be in Frankfurt...

Florian.
Florian von Kurnatowski, Die Harder!

tazzy98
Posts: 26
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Postby tazzy98 » Thu Nov 30, 2006 8:17 am

I'm from a little town in the middle between Cologne and bonn


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