Returned Mail

[LIBIDO]

Hi.
I've a problem when sending email to other domain from some accounts. After sent email I recieved following email.

From: MAILER-DAEMON@xxx.xxxxxx.xxx (xxx.xxxxxx.xxx is FQDN of our scalix server)
Sent: Wednesday, October 18, 2006 15:39
To: xxxxxx
Subject: Returned Mail

Your message could not be delivered for the following reasons.

This message has been blocked.

This email has following attachment named "details.txt"

Reporting-MTA: dns; stgta4.fichtner.de

Final-Recipient: rfc822; xxx@fichtner.de
Action: failed
Status: 5.0.0

Final-Recipient: rfc822; xxx@fichtner.de
Action: failed
Status: 5.0.0

If I sent any email from to these addresses from other account, normally sent.


how can I solve this problem?

LIBIDO

[chris]

Hi Libido,

I assume that fichtner.de is the recipient and not the sender?

If so, can you post the full contents of the returned mail?

The returning MTA should include a reason why it didn't like the mail your user sent.

Chris

[LIBIDO]

Hello Chris

Thanks 4 quickly responding.

I assume that fichtner.de is the recipient and not the sender?

Yes, it is.

If so, can you post the full contents of the returned mail?

Messages header is:

Code: Select all

Return-Path: <MAILER-DAEMON@www.mail2.[my.domain]>
Received: from stgta4.fichtner.de (cst342.cadis-stuttgart.de 195.125.155.67)
    by www.mail2.[my.domain] (Scalix SMTP Relay 10.0.0.175)
    via ESMTP; Thu, 19 Oct 2006 16:10:09 +0800 (ULAT)
Date: Thu, 19 Oct 2006 10:57:39 +0200
From: MAILER-DAEMON@www.mail2.[my.domain]
To: "[Account name]" <[account]@ndc.[my.domain]>
Message-ID: <20061019085739.C010C10A4@stgta4.fichtner.de>
Subject: Returned Mail
MIME-Version: 1.0
Content-Type: multipart/report;
 report-type="delivery-status";
 boundary="=====mte=boundary=number=1====="

Message is:

From: MAILER-DAEMON@www.mail2.[my.domain] [mailto:MAILER-DAEMON@www.mail2.[my.domain]]
Sent: Wednesday, October 18, 2006 15:39
To: [Account name]
Subject: Returned Mail

Your message could not be delivered for the following reasons.

This message has been blocked.

And attachment is:

Code: Select all

Reporting-MTA: dns; stgta4.fichtner.de

Final-Recipient: rfc822; xxx@fichtner.de
Action: failed
Status: 5.0.0

Final-Recipient: rfc822; xxx@fichtner.de
Action: failed
Status: 5.0.0

Final-Recipient: rfc822; xxx@fichtner.de
Action: failed
Status: 5.0.0

Final-Recipient: rfc822; xxx@fichtner.de
Action: failed
Status: 5.0.0

The returning MTA should include a reason why it didn't like the mail your user sent.

That's all. "details.txt" has only 3 rows for each email address (xxx@fichtner.de).

[chris]

Well the mail server on the fichtner end is not very informative.

The only way, in my opinion, to get to the bottom of things is to contact them and have them check their logs. Hopefully they can find a detailed reason for the block.

Otherwise, there's no real chance to diagnose.

I poked around a bit, and they are using a Checkpoint ESMTP relay (probably as part of a FW-1 on the perimeter) which seems to let the mail through - the NDR seems to come from an internal mail server. So the internal server would be the place for them to start checking.

Chris

[LIBIDO]

Hello Chris,
Sorry for late reply, You've said, there wasn't any problems. Now ok,

tnx, again