Local mail boxes not appearing in SYSTEM directory

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tenaciousC
Posts: 89
Joined: Thu Mar 30, 2006 5:41 pm
Location: Manchester, UK.

Local mail boxes not appearing in SYSTEM directory

Postby tenaciousC » Wed Sep 13, 2006 4:27 am

Help!

How can I get my local mail boxes back into the SYSTEM directory??

I am currently seeing only imported LDAP addresses for Exchange....

I can not see the mailboxes in SAC either.

They DO still exist and are listed when I do omshow -m MAILNODE

All my mail is bouncing with user unknown currently :shock:

C

ScalixSupport
Scalix
Scalix
Posts: 5503
Joined: Thu Mar 25, 2004 8:15 pm

Postby ScalixSupport » Fri Sep 15, 2006 6:06 pm

I suggest you purchase a support incident for something this serious as there are no sla's with forum posts and there are if you've purchased support.

Do you have a backup?

Regards,
Don

tenaciousC
Posts: 89
Joined: Thu Mar 30, 2006 5:41 pm
Location: Manchester, UK.

Postby tenaciousC » Sun Sep 17, 2006 2:31 pm

Hi Don,

Don't worry we have support and it was well used..... however this may have highlighed a weakness in the system, as there seems no way to quickly regenerate address book entries for existing mail boxes (should their entries mysteriously dissappear).

In the end a support engineer had to cunningly recreate the entries from a log file ... not an easy job. So I got away with this by the skin of my teeth.

The cause of the problem... I think I issued an

Code: Select all

omdelds -i2 -D


which should delete all address book entries belonging to agreement 2.

I don't understand why agreement 2 would own all the entries relating to local mailboxes on that server. I would have thought that only the entries relating mail boxes on the other exporting server would have been deleted.

So I would appreciate input from anyone as to why this happened, and perhaps some thought as to how to fix it faster should it ever happen again!

For the time being I would caution people in the use of omdelds with the -D option in case it has these undesirable effects on your address lists! :(

Cheers!

C

ssiekmann

Postby ssiekmann » Tue Sep 19, 2006 1:12 am

Yes, Yuri is a star and he saved you.

The workaround is to use:

omsearch -s -e PROPAGATED-BY=xxx -m LID | omdelent -f -
omdelds -i N -D

where xxx is the LID for the for dirsync agreement and N is the dirsync
agreement number from omlistds -i.

This is a known bug and fixed for R 11.

Cheers,

Sascha.

tenaciousC
Posts: 89
Joined: Thu Mar 30, 2006 5:41 pm
Location: Manchester, UK.

Postby tenaciousC » Tue Sep 19, 2006 5:17 am

Yes.Thanks indeed to Yuri....

Another question.... would it be wise to save the directory everyday to a file? What would be to best way to generate such a file, as important entries such the DBV-ID are not displayed by omsearch.

Cheers

C

Valerion
Scalix Star
Scalix Star
Posts: 2730
Joined: Thu Feb 26, 2004 7:40 am
Location: Johannesburg, South Africa
Contact:

Postby Valerion » Tue Sep 19, 2006 7:48 am

You can use

Code: Select all

omsearch -s -m @ALL-ATTR@

to get a list of the SYSTEM address book and all the attributes for each user.


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