Network Check Failed - Network Interface could not be determ

[roehampton47]

I am getting an installation error installing SCALIX 10 on SUSE Linux Ent.9
"Network Check Failed - Network Interface could not be determined"
I have one network card installed, static IP ...Can anyone guide me to a resolution on this matter?

[florian]

can you post the output of your ifconfig command?

We had one issue with SuSE and ifcfg-type devices. This is fixed in 10.0.1 patch, available for download from the usual download locations.

Cheers,
Florian.

[patrickmoore]

I am trying to install Scalix 10.0.1 on an FC4 box, and am getting the same error: "Network Check Failed - Network Interface could not be determined"
This is a fresh FC4 install, all dependencies sorted, this is the only error coming up. I have a single NIC, static IP, DNS config is correct. Is anyone else having the same problem?

[ScalixSupport]

Hi,

is your IF called anything other than eth0 eth1 or similar?

Thanks,

Sascha.

[roehampton47]

Thanks Florian for your concern/assistance.
i saw another post and it appears that I had to enter a Gateway address.
I did that and got through....
I am now getting another error however...The log file says "ommakeom: cannot find scalix's home directory"
Can you help me on this error?

[florian]

Hm. This is strange. Are you using NIS or LDAP for your unix user management? this actually means that it doesn't find the "scalix" unix user, therefore doesn't know where to install the database.

I would start from scratch, actually - could be that the failed install left some leftovers.

To be safe-safe, do the following:
rpm -qa | grep scalix
rpm --erase <scalix-package-name>
(repeat the command for all packages listed with the first command, then recheck - the rpm -qa command should not return anything)

rm -rf /opt/scalix /etc/opt/scalix /opt/scalix-tomcat /var/opt/scalix /etc/init.d/*scalix*

vi /etc/passwd
- remove line with scalix user

vi /etc/group
- remove line with scalix group

Start installation all over.

If this doesn't work, please run scalix-installer with the --debug option and post the scalix-installer log in /var/log here.

Thx,
Florian.

[neronsp]

check your GATEWAY= on /etc/sysconfig/networking-scripts/ifcfg-eth0

if you don't have this this error message will appear