RTF files are converted

[rudi]

Hi,

I have a problem with sending and receiving attachments: When I send an email with an attachment as .rtf format, the receipient gets a html file. When I want to receive a .rtf file I get a .txt file.

Can I change this?

Thanks for help!!

[ScalixSupport]

Hi Rudi,

which server and client version is this happening with?

Cheers,

Sascha.

[rudi]

Hi,

it is the server version 9.4.2.5 and Webmail Version 9.4.0.52.

Thanks!

[heffe2001]

Did you ever get a resolution to this? We receive RTF files from a couple different vendors, and they are getting translated into straight text, making it unreadable.

This is using the last v10 release prior to the 11 preview.

[gren]

When sent via the Internet gateway or rendered to Pop3, IMAP or SWA clients, Scalix will render RTF attachments as a MIME multipart/alternative attachment - with TEXT and HTML parts as the 2 alternatives. This is probably what you are seeing. If it is, then the RTF files are not actually lost, they are stored in the Scalix message store .

You CAN change how clients and the Internet Gateway treat RTF. 2 files control the behaviour - /var/opt/scalix/sys/brwmime.str (for clients)
and /var/opt/scalix/sys/mimeout.str (for the internet gateway). See the comments in them related to RTF.

The most important thing is to comment out the following line (by preceding it with a #) :

2130 4000 R

then restart various services using something like :
omoff -d0 mime unix imap rci
omon mime unix imap rci

However, be aware that SWA does not expect RTF, so does not show the text from RTF body parts in messages.

Regards,
Gren.