Public Folder Sync Problems

[jlandry]

I'm trying to sync a public folder between two enterprise servers.

The folder is named "CMET Dist Lists" and I created it with the administrator account in Outlook under the "Public Folders" folder. The folder was created on ServerA. MailnodeA belongs to ServerA and mailnodeB belongs to ServerB.

I also created a synchronization agreement between the two servers.

Commands on ServerA

omlistbbs:

Code: Select all

  0 BULLETIN BOARD AREA                              (no owner)
  1  CMET Dist Lists                       sxadmin /mailnodeA


omlistbbsa:

Code: Select all

1       *
        OMSYNC +BB /mailnodeB
Level 1 Export Y                Import Y


Commands on ServerB

omlistbbs:

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  0 BULLETIN BOARD AREA                              (no owner)
No Bulletin Boards currently exist


omlistbbsa:

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3       *
        OMSYNC +BB /mailnodeA
Level 1 Export Y                Import Y


This is what I get in the logs:

ServerA

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REPORT Bulletin Board(Bulletin Board) 08.08.06 16:26:37
[OM 821] System error 2 on file /var/opt/scalix/data/0000018/0013v7g.utf
File Name: /var/opt/scalix/data/0000018/0013v7g.utf
 
 
REPORT Bulletin Board(Bulletin Board) 08.09.06 07:36:48
[OM 23902] Bulletin Board Server shut down
 
 
REPORT Bulletin Board(Bulletin Board) 08.09.06 07:37:17
[OM 23901] Bulletin Board Server started up


ServerB

Code: Select all

REPORT Bulletin Board(Bulletin Board) 08.08.06 16:24:15
[OM 821] System error 2 on file /var/opt/scalix/sys/bb/change.lock
File Name: /var/opt/scalix/sys/bb/change.lock
 
 
REPORT Bulletin Board(Bulletin Board) 08.08.06 16:24:15
[OM 23993] Failed opening Bulletin Board Synchronisation ChangeLog.
 
 
REPORT Bulletin Board(Bulletin Board) 08.09.06 07:34:12
[OM 23902] Bulletin Board Server shut down
 
 
REPORT Bulletin Board(Bulletin Board) 08.09.06 07:34:19
[OM 23901] Bulletin Board Server started up
 
 
REPORT Bulletin Board(Bulletin Board) 08.09.06 07:34:19
[OM 23993] Failed opening Bulletin Board Synchronisation ChangeLog.


What should be my next step in making this work? Thanks.

Currently running:

Scalix Server 10.0.1.3
Scalix Web Access 10.0.1.6

[ScalixSupport]

First I'll ask you to check out /var/opt/scalix/sys/bb/change.lock. What are the permissions on this file? Delete this file and see if bb sync works.

Thanks,
Don

[jlandry]

Sorry about the long reply time. Busy day yesterday.

Permissions on the file are:

Code: Select all

-rw-rw-r--  1 scalix scalix    0 Aug  8 16:24 change.lock


Renaming the file and restarting the service gives me the same error. And the change.lock file shows up again.

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REPORT Bulletin Board(Bulletin Board) 08.10.06 12:15:04
[OM 23902] Bulletin Board Server shut down
 
 
REPORT Bulletin Board(Bulletin Board) 08.10.06 12:15:05
[OM 23901] Bulletin Board Server started up
 
 
REPORT Bulletin Board(Bulletin Board) 08.10.06 12:15:05
[OM 821] System error 2 on file /var/opt/scalix/sys/bb/change.lock
File Name: /var/opt/scalix/sys/bb/change.lock
 
 
REPORT Bulletin Board(Bulletin Board) 08.10.06 12:15:05
[OM 23993] Failed opening Bulletin Board Synchronisation ChangeLog.

As a test, I tried changing the permissions of the change lock file to:

Code: Select all

-rwxrwxrwx  1 scalix scalix    0 Aug 10 12:15 change.lock

This is what shows up in the logs:

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REPORT Bulletin Board(Bulletin Board) 08.10.06 12:16:25
[OM 23902] Bulletin Board Server shut down
 
 
REPORT Bulletin Board(Bulletin Board) 08.10.06 12:16:26
[OM 23901] Bulletin Board Server started up
 
 
REPORT Bulletin Board(Bulletin Board) 08.10.06 12:16:26
[OM 23993] Failed opening Bulletin Board Synchronisation ChangeLog.

There is nothing in the file. Where should I go from here?

[ScalixSupport]

The change log is suppose to be in /var/opt/scalix/bb/change.log. Do you have this file? What are its permissions? What are the permissions on the directory itself?

Let's make sure permissions are set correctly by running:

omcheck -s -d >/tmp/check_perms.sh

The file created will contain chmods if needed. Make the file executable and run it.

Thanks,
Don

[jlandry]

I don't seem to have that file.

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[root@serverB bb]# ll
total 12
-rw-rw-r--  1 scalix scalix    0 Aug 10 12:15 change.lock
-rw-rw-r--  1 scalix scalix    0 Aug  8 16:24 change.lock.backup  <---- Created by me
drwxrwxr-x  2 scalix scalix 4096 Apr 20 09:51 deletelogs
-rw-rw-rw-  1 root   scalix  169 Aug  8 16:32 sync.bak
-rw-rw-rw-  1 root   scalix  325 Aug 10 12:35 sync.conf
-rw-rw-rw-  1 scalix scalix    0 Apr 20 09:50 sync.lock

Permissions on the directory are:

Code: Select all

drwxrwx---  3 scalix scalix   4096 Aug 10 12:35 bb


Running omcheck found a few permissions errors in OM-USERGFILES but no problems with anything else.

[ScalixSupport]

I think you are still looking in /var/opt/scalix/sys/bb. The change log is supposed to be in /var/opt/scalix/bb, no sys.

Thanks,
Don

[jlandry]

Whoops, sorry. This is the contents of /var/opt/scalix/bb

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-rw-rw----  1 scalix scalix  256 Apr 20 10:32 ctner.config
drwxrwx---  2 scalix scalix 4096 Apr 20 09:50 netsync.seq


Thanks

[ScalixSupport]

Regardless of what the log says are the public folders being sync'ed?

I've done some checking and I think those errors are red herrings. To get the error to go away though try touching the change.log file in /var/opt/scalix/bb and set permissions to

rw-rw-rw scalix:scalix

Thanks,
Don

[jlandry]

No, the folders are not being synched. I can log on as a user on ServerA's mailnode and see the folder. When I log on as a user on ServerB's mailnode, I don't see the folder. The users are both premium users.

Either way, I've created the change.log file and set the permissions. I'll keep you posted as to what happens next.

Thanks,

Jay

[ScalixSupport]

Do you have mail routes established? Please post the output of omshowrt for both servers.

Thanks,
Don