problems when sending or replying to emails

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bangsters
Posts: 89
Joined: Mon May 22, 2006 1:49 am

problems when sending or replying to emails

Postby bangsters » Fri Aug 04, 2006 10:37 am

Hi.

I'm having problems when sending emails or replies to email accounts that are in the same datacenter or network. for example, my email is xxx@domainA.com and I try to send an email to zzz@domainB.com which is also hosted in the same datacenter or network. The mail bounces back to me saying no such user zzz@domainB.com.domainA.com. Scalix is appending my domain to the email address, thus it is being bounced back.

how do i fix this?

Thanks

--francis

bangsters
Posts: 89
Joined: Mon May 22, 2006 1:49 am

Postby bangsters » Fri Aug 04, 2006 11:41 am

bump anyone pls?

bangsters
Posts: 89
Joined: Mon May 22, 2006 1:49 am

Postby bangsters » Mon Aug 07, 2006 4:47 pm

anyone have any suggestions? pls...

ScalixSupport
Scalix
Scalix
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Joined: Thu Mar 25, 2004 8:15 pm

Postby ScalixSupport » Mon Aug 07, 2006 6:54 pm

I'll ask you to take scailx out of the picture by using the mail command from a linux command prompt. Use it to mail to a user at domainB.

I believe this will boil down to a dns configuration issue. Your server in the data center cannot resolve domainB. Please check your dns configuration. Perhaps you need to add the datacenter's dns host to your resolv.conf.

Regards,
Don

bangsters
Posts: 89
Joined: Mon May 22, 2006 1:49 am

Postby bangsters » Tue Aug 08, 2006 11:09 am

If I send the email using my standard mailserver mail goes through, but if I use the scalix server it does not. It keeps adding my domain to the domain of the recipient thus I'm getting a mail cannot be relayed error.

bangsters
Posts: 89
Joined: Mon May 22, 2006 1:49 am

Postby bangsters » Tue Aug 08, 2006 11:27 am

ScalixSupport wrote:I'll ask you to take scailx out of the picture by using the mail command from a linux command prompt. Use it to mail to a user at domainB.

I believe this will boil down to a dns configuration issue. Your server in the data center cannot resolve domainB. Please check your dns configuration. Perhaps you need to add the datacenter's dns host to your resolv.conf.

Regards,
Don


I tried to do this but the mail still gets bounced with the same issue.

btisdall
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Contact:

Postby btisdall » Wed Aug 09, 2006 6:05 am

If you're on Redhat/Fedora/CentOS can you post the output of this command:

Code: Select all

grep -iC3 masq /etc/mail/sendmail.mc
Ben Tisdall
www.redcircleit.com
London


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