Unknown Non-Delivery Reason (522)

[rjdoller]

My users are getting the follwing mail from scalix:

= = = = = = = = CUT HERE = = = = = = = =

From: MAIL-SYSTEM
Sent: 10 July 2006 01:27 PM
To: Sending User
Subject: Returned mail: see transcript for details

----------------------------- ERROR REPORT ----------------------------- Message could not be delivered to the following recipient:

ABoyd / internet
DDT1=RFC-822; DDV1=destination@email.address;

because: Unknown Non-Delivery Reason (522)
------------------------------------------------------------------------

= = = = = = = = CUT HERE = = = = = = = =

I've googled but can find nothing, although there seems to be a corresponding sendmail log:

= = = = = = = = CUT HERE = = = = = = = =
Jul 10 13:31:12 mail sendmail[12516]: k6ABTqRx012510: to=<destination@email.address>, delay=00:01:20, xdelay=00:01:20, mailer=relay, pri=293711, relay=my.relay/host. [192.168.10.2], dsn=5.0.0, stat=Service unavailable
= = = = = = = = CUT HERE = = = = = = = =

I'm relaying outgoing mail through a qmail box, but I'm not seeing the connection on the qmail side.

A. Where can I look for more info on this error?

B. The mail seems to stay in the queue, and seems to be delivred eventually. Still trying to confirm this. Why are my users getting this error message?

Thanks,

Jason

[ScalixSupport]

From your Scalix server, what happens when you type:

Code: Select all

telnet 192.168.10.2 25

Does it connect to your qmail box?

Thanks,
Rachel

[rjdoller]

I don't see any connection to the qmail box in the logs, no.

[ScalixSupport]

Please enable sendmail debugging by editing

vi /var/opt/scalix/sys/unix.mapper

and replace


transport-service = /usr/sbin/sendmail -bs

with

transport-service = /usr/sbin/sendmail -bs -X /tmp/sendmail.log

Restart sendmail (service sendmail restart or rcsendmail restart)

This will give us the complete conversation. Post it here once you have the log.

Cheers,

Sascha.