Evaluation on Suse 9.3

[vandorsey]

The 9.2.1 installation documents say the eval installation supports Suse 9.3, but system check reports not valid OS version. I hope this is the best place to ask questions for the eval?

Thanks,
Van

[ScalixSupport]

Hi. Could you post your scalix-installer-xxxxxxxx.log file from the /var/log subdirectory? That should give us a hint as to what might be going wrong.

Thanks,
Rachel

[florian]

You can also run the installer with the --debug switch; this will give you more information in the window where you start it and also in the logfile.

-- F.

[vandorsey]

2005-05-27 13:33:36,295 INFO Starting Scalix Installer (Evaluation)
2005-05-27 13:33:36,609 INFO Current locale is en_US and default is en_US
2005-05-27 13:33:41,339 INFO Packages installed: {}
2005-05-27 13:33:41,713 INFO Obsolete packages installed: {}
2005-05-27 13:36:43,424 INFO Saving installation type: installall mode: typical
2005-05-27 13:36:43,929 ERROR Operation failed: OS release check SuSE Linux 9.3 (x86-64)
2005-05-27 13:36:50,272 INFO Ending Scalix Installer (Evaluation) - Msg: The system is running an unknown or unsupported operating system release.

[florian]

Thanks for posting the log. This indicates the cause of the problem.

You are using the x86_64 Bit version of SuSE 9.3 (64 Bit); Scalix is currently only supported on the i386 (32 Bit) version.

Unless you are using an Intel Itanium CPU (that only supports the 64 Bit Kernel), you can easily run 32 Bit Linux on your 64 Bit CPU. Assuming you have less tan 16 GB RAM, this will make no visible difference.

Hope this helps,
Florian.