User unknown in virtual mailbox table

[tchen]

Hi there,
I'm a newbie in scalix, met a lot of problems and need to solve them asap,
can anyone help me out? //bow

here is a new problem (I don't know if it's related to my last post)
I lost email and get redirected to local root mail, with the error

----- Transcript of session follows -----
... while talking to myserver.com
>>> STARTTLS dialogue
<<< 454 TLS not available due to temporary reason
>>> DATA
<<< 550 <tchen@myserver.com>: User unknown in virtual mailbox table
550 5.1.1 <tchen@myserver.com>... User unknown
<<< 554 Error: no valid recipients


what does that mean?
Thanks a lot!
Tingdong

[ScalixSupport]

I think it is related to your pervious post. But to be sure what banner is returned when you telnet to your scalix server on port 25?

Thanks,
Don