Problem on upgrading to 11.0.2

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k4ci
Posts: 28
Joined: Wed Jul 19, 2006 6:28 am
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Problem on upgrading to 11.0.2

Postby k4ci » Wed Mar 07, 2007 6:19 am

update.log

Code: Select all

2007-03-07 06:33:32,555 INFO Configuring PostgreSQL...
2007-03-07 06:33:33,692 ERROR Operation failed: Failed to set password for
the 'scalix' database user.
2007-03-07 06:40:33,158 INFO Initializing Scalix Installer version 11.0.2.29
2007-03-07 06:40:33,255 INFO Platform is: SUSE LINUX 10.1 (i586) on i386 :
supported.
2007-03-07 06:40:33,256 INFO Starting Scalix Installer in CLI mode
2007-03-07 06:40:33,357 INFO Current locale is  and default is de_DE
2007-03-07 06:40:34,714 INFO Packages installed: {'scalix-res':
['11.0.2.23-1', '1142718', 'noarch', 'linux', '1', '(none)', '(none)'],
'scalix-sac': ['11.0.2
.23-1', '9355525', 'noarch', 'linux', '1', '(none)', '(none)'],
'scalix-tomcat': ['5.5.16-195', '4745468', 'noarch', 'linux', '195',
'(none)', '(none)'], 'sca
lix-sis': ['11.0.2.23-1', '6720180', 'noarch', 'linux', '1', '(none)',
'(none)'], 'scalix-platform': ['11.0.2.23-1', '6792410', 'noarch', 'linux',
'1', '(none
)', '(none)'], 'scalix-server': ['11.0.2.15-1.suse101', '52231342', 'i586',
'linux', '1.suse101', 'SUSE101', '(none)'], 'scalix-tomcat-connector':
['11.0.0.18
1-1.suse101', '657', 'i586', 'linux', '1.suse101', '(none)', '(none)'],
'scalix-mobile': ['11.0.2.23-1', '2990540', 'noarch', 'linux', '1',
'(none)', '(none)'
], 'scalix-swa': ['11.0.2.23-1', '4261363', 'noarch', 'linux', '1',
'(none)', '(none)'], 'scalix-postgres': ['11.0.2.23-1', '13838', 'noarch',
'linux', '1', '
(none)', '(none)']}

ScalixSupport
Scalix
Scalix
Posts: 5503
Joined: Thu Mar 25, 2004 8:15 pm

Postby ScalixSupport » Wed Mar 07, 2007 7:07 am

Hi!

What is that problem that you actually experience? When does the installer stop, what is the
error that you get when the installer stops? What OS are you using? What is the old Scalix
version that you currently use?

Thanks,
Subir

k4ci
Posts: 28
Joined: Wed Jul 19, 2006 6:28 am
Contact:

Postby k4ci » Wed Mar 07, 2007 7:21 am

upgrading on suse 10.1 from Scalix 11.0.1 to 11.0.2

System seems to be working but cant access the DB with
psql -p 5432 -U scalix

psql: FATAL: Ident-Authentifizierung für Benutzer »scalix« fehlgeschlagen

rpm -qa | grep postgres

Code: Select all

postgresql-8.1.3-12
postgresql-libs-8.1.3-12
postgresql-server-8.1.3-12
scalix-postgres-11.0.2.23-1

ScalixSupport
Scalix
Scalix
Posts: 5503
Joined: Thu Mar 25, 2004 8:15 pm

Postby ScalixSupport » Wed Mar 07, 2007 7:54 am

Hi!

Can you run Scalix installer again and reconfigure Scalix-DB component, make sure the
value for host is not localhost, it should be your Scalix server hostname.

Thanks,
Subir

k4ci
Posts: 28
Joined: Wed Jul 19, 2006 6:28 am
Contact:

Postby k4ci » Wed Mar 07, 2007 8:22 am

Code: Select all

Configuring PostgreSQL...
Fatal error occured: Msg: An error occurred configuring Web applications -- check the log for errors.
Scalix Installer - cleaning up...
Scalix Installer - done.



Code: Select all

2007-03-07 13:05:06,491 INFO Initializing Scalix Installer version 11.0.2.29
2007-03-07 13:05:08,630 INFO Platform is: SUSE LINUX 10.1 (i586) on i386 : supported.
2007-03-07 13:05:08,631 INFO Starting Scalix Installer in CLI mode
2007-03-07 13:05:08,798 INFO Current locale is  and default is de_DE
2007-03-07 13:05:10,900 INFO Packages installed: {'scalix-res': ['11.0.2.23-1', '1142718', 'noarch', 'linux', '1', '(none)',
'(none)'], 'scalix-sac': ['11.0.2.23-1', '9355525', 'noarch', 'linux', '1', '(none)', '(none)'], 'scalix-tomcat': ['5.5.16-19
5', '4745468', 'noarch', 'linux', '195', '(none)', '(none)'], 'scalix-sis': ['11.0.2.23-1', '6720180', 'noarch', 'linux', '1'
, '(none)', '(none)'], 'scalix-platform': ['11.0.2.23-1', '6792410', 'noarch', 'linux', '1', '(none)', '(none)'], 'scalix-ser
ver': ['11.0.2.15-1.suse101', '52231342', 'i586', 'linux', '1.suse101', 'SUSE101', '(none)'], 'scalix-tomcat-connector': ['11
.0.0.181-1.suse101', '657', 'i586', 'linux', '1.suse101', '(none)', '(none)'], 'scalix-mobile': ['11.0.2.23-1', '2990540', 'n
oarch', 'linux', '1', '(none)', '(none)'], 'scalix-swa': ['11.0.2.23-1', '4261363', 'noarch', 'linux', '1', '(none)', '(none)
'], 'scalix-postgres': ['11.0.2.23-1', '13838', 'noarch', 'linux', '1', '(none)', '(none)']}
2007-03-07 13:05:13,067 INFO Obsolete packages installed: {}
2007-03-07 13:05:22,653 INFO Tomcat was running when we started: True
2007-03-07 13:05:27,217 INFO Components to reconfigure: ['scalix-postgres']
2007-03-07 13:05:49,683 INFO Stopped Tomcat using command /etc/init.d/scalix-tomcat stop
2007-03-07 13:05:52,767 INFO Tomcat was stopped
2007-03-07 13:06:07,668 INFO Configuring PostgreSQL...
2007-03-07 13:06:09,247 ERROR Operation failed: Failed to set password for the 'scalix' database user.

ScalixSupport
Scalix
Scalix
Posts: 5503
Joined: Thu Mar 25, 2004 8:15 pm

Postby ScalixSupport » Wed Mar 07, 2007 9:28 am

Hi!

Follow the link below:
http://www.scalix.com/forums/viewtopic.php?t=6219

See if this helps.

Thanks,
Subir


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