Outlook crashes after problematic 11.0.0 - 11.0.1 upgrade

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iota

Outlook crashes after problematic 11.0.0 - 11.0.1 upgrade

Postby iota » Tue Feb 20, 2007 3:48 pm

I decided to install the 11.0.1 update today after having no problems at all with the 10 to 11 move a while back. Ran the new scalix installer, selected update install, and went through the steps without any trouble until the following (from my scalix installer log):

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2007-02-20 12:28:24,863 INFO Configuring PostgreSQL...
2007-02-20 12:28:25,682 ERROR Operation failed: Failed to set password for the 'scalix' database user.


After the installer quit, I manually (re)started scalix-postgres, scalix, and scalix-tomcat. Clients installed the new Outlook plugin and created a new profile in Outlook. Mail works fine, but when trying to edit a calendar item Outlook now crashes. Is it possible that my database was left in an unstable state after the upgrade? Is it possible to just rebuild the database (as it's my understanding that the database is only used for cache)?

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Postby ScalixSupport » Wed Feb 28, 2007 6:18 am

Hi!

It might by possible that the database will not start. The log file:

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/var/opt/scalix/??/postgres/pgstartup.log

may give more informations.

Simply recreate the database manually should help solve the problem. First delete
/var/opt/scalix/sl/postgres/data folder and follow the steps below to recreate the
database manually:

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cd /opt/scalix-postgres/bin
./sxpsql-init
./sxpsql-setpwd yourdatabasepassword
./sxpsql-whitelist 192.168.0.162

Reconfiguring the Scalix DB component with the Scalix installer this should configure PostgreSQL now.

Thanks,
Subir


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