Scalix Internet mail gateway

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yanivomc
Posts: 12
Joined: Wed Oct 25, 2006 1:35 pm
Contact:

Scalix Internet mail gateway

Postby yanivomc » Tue Jan 30, 2007 9:56 am

Hey, i am an IT manger for a big software company and i have a critical problem
regarding scalix.

on every new day the Internet mail gateway service and the local delivery service
stopping due to "bad" email.

what is the reason that cousin this?
and how can i fix it.

we are totally depending on scalix for our emails and it's Killing ! me :(

the err i get BTW is as follow :

SERIOUS ERROR Internet Mail (Outgoing ) 01.30.07 07:24:18
[OM 10270] Process about to terminate due to error.
Signal (Segmentation Violation) trapped by process 12580
Procedure trace follows:
<- Msg_GetAttachedFile
-> tf_GetStrPtr
<- tf_GetStrPtr
-> tf_GetStrPtr
<- tf_GetStrPtr
-> tf_GetStrPtr
<- tf_GetStrPtr
-> tf_GetStrPtr
<- tf_GetStrPtr
-> im_ItemRef2FName
<- im_ItemRef2FName
-> im_GetNewTempItemNum
<- im_GetNewTempItemNum
-> cvc_enhCnvString
<- cvc_CnvStringTryIconv
<- cvc_enhCnvString


SERIOUS ERROR Internet Mail (Outgoing ) 01.30.07 07:24:18
[OM 10272] BACKTRACE:
/opt/scalix/lib/libom_er.so(er_add_backtrace+0xb3)[0x2e2d63]
/opt/scalix/lib/libom_er.so[0x2e304c]
/opt/scalix/lib/libom_er.so(er_DumpProcAndExit+0x1f)[0x2e31df]
[0xf89420]
/opt/scalix/lib/libom_rtfl.so(rtfl_BuildLine+0xee8)[0x313584]
/opt/scalix/lib/libom_rtfl.so[0x315644]
/opt/scalix/lib/libom_rtfl.so[0x316331]
/opt/scalix/lib/libom_rtfl.so[0x3165e6]
/opt/scalix/lib/libom_rtfl.so(rtfl_Parse+0x129)[0x316e4d]
/opt/scalix/lib/libom_rtfl.so(rtfl_convert+0x102)[0x31429d]
/opt/scalix/lib/libom_mapi.so(mapi_GetUtf8EquivOfFile+0x251)[0xdcc6c1]
/opt/scalix/lib/libom_msl.so[0x3ed274]
/opt/scalix/lib/libom_msl.so(msl_readQMessage+0x28b)[0x3edd7b]
unix.out[0x804b219]
unix.out[0x804ae6e]
/lib/libc.so.6(__libc_start_main+0xdc)[0x4937e4]
unix.out[0x804a101]


SERIOUS ERROR Internet Mail (Outgoing ) 01.30.07 15:44:44
[OM 10270] Process about to terminate due to error.
Signal (Segmentation Violation) trapped by process 2794
Procedure trace follows:
<- Msg_GetAttachedFile
-> tf_GetStrPtr
<- tf_GetStrPtr
-> tf_GetStrPtr
<- tf_GetStrPtr
-> tf_GetStrPtr
<- tf_GetStrPtr
-> tf_GetStrPtr
<- tf_GetStrPtr
-> im_ItemRef2FName
<- im_ItemRef2FName
-> im_GetNewTempItemNum
<- im_GetNewTempItemNum
-> cvc_enhCnvString
<- cvc_CnvStringTryIconv
<- cvc_enhCnvString


pgeiger
Posts: 33
Joined: Thu Apr 27, 2006 4:55 am

Postby pgeiger » Tue Jan 30, 2007 6:15 pm

Hi,

look here: viewtopic.php?t=5859

Peter

yanivomc
Posts: 12
Joined: Wed Oct 25, 2006 1:35 pm
Contact:

hey....

Postby yanivomc » Thu Feb 01, 2007 4:43 am

so,do i need to install the server build-11.0.1.11 ?...
is it a patch ??
update?

thanks man,
i really need help bout it.

pgeiger
Posts: 33
Joined: Thu Apr 27, 2006 4:55 am

Postby pgeiger » Thu Feb 01, 2007 11:15 am

Hi,

its an bugfix release, i hope scalix release it today or tomorrow!
if you an customer of enterprise or SBE edition, you can request an hotfix.

Peter

yanivomc
Posts: 12
Joined: Wed Oct 25, 2006 1:35 pm
Contact:

Thnanks for the help...

Postby yanivomc » Tue Feb 06, 2007 9:35 am

have you found the fix ???
is it released already?


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