Difference between revisions of "FAQ"

Revision as of 18:55, 19 April 2010

Some frequently asked questions about Scalix

• How can I change the BESAdmin user's temp directory?

• How do I create multiple BlackBerryAgent processes on my ScalixBES server?

• Can I disable access to calendars in Scalix Web Access?

• Can I integrate anti-virus solutions with Scalix Server?

• Can I limit the attachment size for messages prepared in Scalix Web Access?

• Does Scalix offer SSL support for both IMAP and SMTP connections from the client to the server?

• Does Scalix support Sendmail alternatives such as qmail or Postfix?

• How can I add a remote Internet recipient to my Scalix directory?

• How can I customize the login page for Scalix Web Access?

• How can I determine who is currently logged in to Scalix?

• How can I enable the Rules Wizard in Scalix Web Access?

• How can I get more information about the Scalix “om” error displayed?

• How can I lock or unlock a user account?

• How can I make the SMTP Relay listen on a different port?

• How can I see a user’s internal ID and g directory information?

• How can I set and display levels of the various Scalix logs?

• How can I simplify the Scalix Web Access URL for my users?

• How do I add several external (non-Scalix) users to the SYSTEM directory?

• How do I check the status of Scalix services and daemons?

• How do I clear the auto-complete cache in Scalix Web Access?

• How do I configure Outlook (client-side) logging?

• How do I disconnect a user from Scalix?

• How do I display the size of user mailboxes?

• How do I enable logging to help debug problems with a Scalix service or daemon?

• How do I forward messages to a Smart Host?

• How do I hide a directory entry from the system address book?

• How do I increase the number of Unix IDs allocated to Scalix?

• How do I list all mailboxes on a Scalix Server?

• How do I list the abbreviated names for a Scalix service or daemon?

• How do I Move Resource Mailboxes Between Mailnodes?

• How do I set up a routing between Scalix and an Exchange server?

• How do I set up Delegate Access?

• How do I set up directory synchronization between two Scalix servers?

• How do I set up mail routing between two Scalix servers?

• How do I stop and start all Scalix services and daemons?

• How do I stop and start only the service router?

• I do an offline backup nightly and when Scalix restarts, the Item Structure Service doesn’t start. Why?

• I get an “Incomplete List” message in the Scalix Admin Console. How can I display more entries?

• I just added directory entries but cannot see them in the address book (SYSTEM Directory). Why?

• I want my users to display in the format “Lastname, Firstname”. How do I configure this?

• One of my users forgot their password. How do I reset it?

• Our organization uses a script that auto-generates PDLs based on department. We would like to exclude certain accounts from this auto-generation process by adding an LDAP attribute (such as EXCLUDE-PDL). How do we do this?

• What is the Error Notification User (Error Manager)?

• What version of Tomcat do I use for Scalix Web Access?

• Why do some users display the name format in the Scalix address book differently from others?

• I've been using Scalix Community Edition. Do I have to make any changes now that your open source code is available?

• Is Scalix Enterprise Edition based on the same code as Scalix open source software?

• Since source code is not being released for the Outlook Connector and Scalix Web Access, if I download the open source server components, can I use those clients with it?

• What options are available for the scalix-installer command?