login problem (solved)

[uwe-beach]

Hi,

since a restart of scalix i can not login into webmail, outlook and evolution. Login into sac is possible and i can see the users and create and delete users. I've created new users with adminrights and without adminrights, but also with this new users no login is possible.

The errormessage from webmail is (in german) :

Dieser Benutzer konnte nicht gefunden werden oder das eingegebene Passwort ist falsch

I've found this message in this forum, but no solution.

The output from omshowu -n uwe :

Authentication ID: uwe
Globally Unique ID: 13100000c53ded54-6.41.861.291
User Name : Uwe Wagner /CN=Uwe Wagner
MailNode : scalixserver
Internet Address : "Uwe Wagner" <Uwe.Wagner@it-system-wagner.de>
System Login : 60536
Password : set
Admin Capabilities : YES
Mailbox Admin Capabilities : NO
Language : GERMAN
Mail Account: Unlocked
Last Signon : 09.14.07 15:00:09
Receipt of mail : ENABLED
Service level : 0
Excluded from Tidying : NO
Recovery Folder visible : NO
User Class : Full
SIS URL : sxidx://scalixserver.uwe-lokal.de/05200 ... .5.861.291

omshowlog reports :

ERROR IMAP Server Da(IMAP Server Pr) 09.14.07 18:09:35
[OM 24070] Debug message for Lab use :
imapSatServer: Connect to Core socket FAILED: No such file or directory
Satellite aborting ...
User Name: Uwe Wagner / scalixserver/CN=Uwe Wagner


ERROR IMAP Server Da(IMAP Server Pr) 09.14.07 18:09:35
[OM 24070] Debug message for Lab use :
imapSatServer: Connect to Core socket FAILED: No such file or directory
Satellite aborting ...
User Name: Uwe Wagner / scalixserver/CN=Uwe Wagner

I'm using scalix 11.1.0.45 on SuSE 10.1.

Any idea ?

regards
uwe

[kanderson]

What are the results of

omstat -s && omstat -a

I suspect there are several services not running.

Of you issue:

omshut -t 3

wait for it to stop, then

omreset -o off all

then

omrc

That should fix it. If my guess as the the problem is correct.

Kev.

[uwe-beach]

thanks a lot, kanderson, now it works.

scalixserver:~ # omstat -s
Service Router Started 09.16.07 0
Local Delivery Started 09.16.07 0
Internet Mail Gateway Started 09.16.07 0
Local Client Interface Disabling 09.14.07 0
Remote Client Interface Disabling 09.14.07 0
Test Server Started 09.16.07 0
Request Server Started 09.16.07 0
Print Server Started 09.16.07 0
Bulletin Board Server Started 09.16.07 0
Background Search Service Started 09.16.07 0
CDA Server Started 09.16.07 0
POP3 interface Started 09.16.07 0
Omscan Server Started 09.16.07 0
Archiver Started 09.16.07 0
scalixserver:~ # omstat -a
PC Monitor Started NON-STOP 0
Directory Relay Server Started 09.16.07
Notification Server Started 09.16.07 0
Shared memory daemon Started NON-STOP
Notification Monitor Started NON-STOP
Session Monitor Started NON-STOP
Indexer Started NON-STOP
Stats Daemon Started NON-STOP
Container Access Monitor Started NON-STOP
Item Structure Server Stopped
Database Monitor Started 09.16.07
Licence Monitor Daemon Started NON-STOP
LDAP Daemon Started 09.16.07
Queue Manager Started NON-STOP
Item Delete Daemon Started NON-STOP
IMAP Server Daemon Started 09.16.07
SMTP Relay Started 09.16.07
Mime Browser Controller Started 09.16.07
Event Server Started 09.16.07

scalixserver:~ # omshut -t 3
omoff : [OM 4838] Cannot shut down subsystem Local Client Interface,
there is already a shut down in progress.
omoff : [OM 4838] Cannot shut down subsystem Remote Client Interface,
there is already a shut down in progress.
Disabling 12 subsystem(s).
omoff : [OM 4835] Subsystem Item Structure Server is already off.
Disabling 8 subsystem(s).
scalixserver:~ # omreset -o off all
All services forced to state 0
scalixserver:~ # omrc
Scalix 11.1.0.10849

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Enabling 8 subsystem(s).
Database Monitor Started
Directory Relay Server Started
Notification Server Started
LDAP Daemon Started
IMAP Server Daemon Started
SMTP Relay Started
Mime Browser Controller Started
Event Server Started
Enabling 14 subsystem(s).
Sendmail Interface Stopped
Local Client Interface Enabled
Remote Client Interface Enabled
Test Server Started
Request Server Started
Print Server Started
Directory Synchronization Stopped
Bulletin Board Server Started
Background Search Service Started
Dump Server Stopped
Service Router Started
Local Delivery Started
Internet Mail Gateway Started
CDA Server Started
POP3 interface Started
Omscan Server Started
Archiver Started
omrc : Scalix started


regards
uwe

[iwt]

Hi,
i have the same problem after a user disconnected the power plug

the soloution works fine!
Regards, Andre