Code: Select all
Scalix connect:
‘Scalix Menu Extension’: Scalix-specific menu items will be missing
‘Scalix Out of Office’ : You will not be able to configure your Scalix Out of Office without this
The symptoms are exactly as described in the dialogue – no Scalix-specific options appear in any of the menus (although when adding a new account the option to connect to Scalix is present and this works fine).
Has anyone else had this problem and were you able to resolve it? Is it a know issue with a documented workaround? (I’ve read the forum extensively and can’t find a solution.)
I have tried the following fixes with no success:
• Re-enable the add-ins (they were not showing as disabled)
• Ensure Outlook is not in safe mode (it isn’t)
• Re-install Scalix Connect (problem reproducible 100% of the time)
• Try a different client (problem reproducible on two machines both W7/OL2007)
• Reinstall Scalix Server from scratch in a fresh VM (same problem as before)
I have read through the following posts and was not able to resolve the problem using information found therein:
http://www.scalix.com/forums/viewtopic.php?f=3&t=13925
http://www.scalix.com/forums/viewtopic.php?f=3&t=14260
http://www.scalix.com/forums/viewtopic.php?f=3&t=14237
http://www.scalix.com/forums/viewtopic.php?f=3&t=14130
http://www.scalix.com/forums/viewtopic.php?f=3&t=11554
System details
Server OS: Centos 5.4 x86_64 (running under in a Xen 3.4 virtual machine)
Scalix version: scalix-11.4.6-GA-community-rhel5-intel.bin
Outlook connector: Scalix Outlook Connector 11.4.6.9214
Desktop OS: Windows 7 Professional / Windows 7 Home Premium
Outlook version: Outlook 2007 (12.0.6514.5000) SP2
Anti-virus: Avast Home edition
Other clients: Scalix Web Access (over HTTPS), iPhone (Using secure IMAP over Stunnel)
Other issues
Tasks not working
Categories unreliable
Sent items show as read
Scalix Connect for Outlook crashes iTunes