Postby cdonovan » Thu Apr 22, 2010 7:32 am
I don't know if anyone out there is trying BES Express, but here goes... I think that I have located the problem area BUT no solution..
When I put an appointment in Blackberry, here's what I get out of the BES_MAGT log. The first error talks about IPv6 which is NOT enable on my adapter! and yes, I went into the Registry and set the 'Closest GC' to 1...
[40000] (04/22 07:18:05.609):{0x16FC} CDO helper 0107B140 is not in memory
[40000] (04/22 07:18:05.609):{0x16FC} Starting new CDO helper 0107B140
[40574] (04/22 07:18:05.906):{0x1214} CDO helper 0107B140 started, PID 7576
[20717] (04/22 07:18:27.156):{0x16FC} MailboxManager::CreateProfile (BES_CDO_4456_4) - ConfigureMsgService (80040115) - Ensure that IPv6 is disabled on the Exchange Server or configure the BES to use the closest global catalog server
[40000] (04/22 07:18:27.156):{0x16FC} {cdonovan@vpnetworks.ca} StartCalHelper - CreateCDOProfile failed, retry...
[20717] (04/22 07:18:48.265):{0x16FC} MailboxManager::CreateProfile (BES_CDO_4456_4) - ConfigureMsgService (80040115) - Ensure that IPv6 is disabled on the Exchange Server or configure the BES to use the closest global catalog server
[40000] (04/22 07:18:48.281):{0x16FC} {cdonovan@vpnetworks.ca} StartCalHelper - CreateCDOProfile retry failed
[40000] (04/22 07:18:58.593):{0x1704} [BIPP] Ping 3 sent
[40000] (04/22 07:18:58.593):{0x1700} [BIPP] Ping Response 3 received
[30002] (04/22 07:19:10.281):{0x1214} Server = , Mailbox = Description = Your profile is not configured. [Microsoft Exchange Information Store - [MAPI_E_UNCONFIGURED(8004011C)]]
[30180] (04/22 07:19:10.281):{0x1214} {Chris\ Donovan} CDOCalendar::Initialize - Error in call m_spCalendarFolder = m_spCDOSession->GetDefaultFolder
[40000] (04/22 07:19:10.281):{0x1214} CDO initializing failure in CDO helper 0107B140 (1)
[30002] (04/22 07:19:12.703):{0x1214} Server = scalix.vpnetworks.ca, Mailbox = Chris T. Donovan /scalix/cn=Chris\ Donovan Description = [Collaboration Data Objects - [MAPI_E_USER_CANCEL(80040113)]]
[30180] (04/22 07:19:12.703):{0x1214} {Chris\ Donovan} CDOCalendar::Initialize - Error in call m_spCDOSession->Logon
[40000] (04/22 07:19:12.703):{0x1214} CDO initializing failure in CDO helper 0107B140 (2)
[30002] (04/22 07:19:14.718):{0x1214} Server = scalix.vpnetworks.ca, Mailbox = Chris T. Donovan /scalix/cn=Chris\ Donovan Description = [Collaboration Data Objects - [MAPI_E_USER_CANCEL(80040113)]]
[30180] (04/22 07:19:14.718):{0x1214} {Chris\ Donovan} CDOCalendar::Initialize - Error in call m_spCDOSession->Logon
[40000] (04/22 07:19:14.718):{0x1214} CDO initializing failure in CDO helper 0107B140 (3)
[30002] (04/22 07:19:16.718):{0x1214} Server = scalix.vpnetworks.ca, Mailbox = Chris T. Donovan /scalix/cn=Chris\ Donovan Description = [Collaboration Data Objects - [MAPI_E_USER_CANCEL(80040113)]]
[30180] (04/22 07:19:16.718):{0x1214} {Chris\ Donovan} CDOCalendar::Initialize - Error in call m_spCDOSession->Logon
[40000] (04/22 07:19:16.718):{0x1214} CDO initializing failure in CDO helper 0107B140 (4)
[30002] (04/22 07:19:18.937):{0x1214} Server = scalix.vpnetworks.ca, Mailbox = Chris T. Donovan /scalix/cn=Chris\ Donovan Description = [Collaboration Data Objects - [MAPI_E_USER_CANCEL(80040113)]]
[30180] (04/22 07:19:18.937):{0x1214} {Chris\ Donovan} CDOCalendar::Initialize - Error in call m_spCDOSession->Logon
[40000] (04/22 07:19:18.937):{0x1214} CDO initializing failure in CDO helper 0107B140 (5)
[40000] (04/22 07:19:19.906):{0x16FC} {cdonovan@vpnetworks.ca} CDO helper 0107B140 returned error 'CAL_CDO_INIT_FAILED' failed for LongTermEntryId=0 in LaunchCalHelper
[40000] (04/22 07:19:19.906):{0x16FC} {cdonovan@vpnetworks.ca} Unable to launch CDO helper in SynchronizeHelper
[40000] (04/22 07:19:19.906):{0x16FC} {cdonovan@vpnetworks.ca} Unable to process message with LongTermEntryId=0 in SynchronizeHelper
[30520] (04/22 07:19:19.906):{0x1730} Sending REPORT_HEALTH_SCORE command to Dispatcher, Health=0x000000000200140F, Mask=0x000000000200150F, Users=0, Servers=0
[20216] (04/22 07:19:19.906):{0x16FC} {cdonovan@vpnetworks.ca} Synchronize() failed: ERR_FAIL, Tag=565
[40000] (04/22 07:19:19.906):{0x16FC} {cdonovan@vpnetworks.ca}-HandleAppointmentToSynchronize-Exit-rc=Error
[40279] (04/22 07:19:19.906):{0x16FC} {cdonovan@vpnetworks.ca} SubmitToRelaySendQ, Tag=565
[40000] (04/22 07:19:19.906):{0x1704} [BIPP] Send status DATA_ACCEPTED, Tag=565
[40580] (04/22 07:19:19.937):{0x1214} CDO helper 0107B140 closing after CDO initialize failure
[40000] (04/22 07:19:20.046):{0x1214} CalHelper failed 0107B140, ErrorCode = -11, Thread activity was Checking CDO object list
[40000] (04/22 07:19:20.140):{0x16F4} {cdonovan@vpnetworks.ca} Processed MULTI_STATS from Dispatcher, Tag=566
[40577] (04/22 07:19:21.046):{0x1214} CDO helper 0107B140 stopped
Can anyone shed some light on this??? Have the Scalix folks setup a BES yet ???