How to Send/recv to the outside, How to create aliases?

[redthree]

I installed Scalix 11.0.4-GA and am using it with the outlook connector.

I used the omaddu command to set up two “testâ€

[Shredder]

Having the SMTP server partially aborted is not good.

Do an omoff -d0 -w smtp
You might get an error here. That is OK.
Do omreset -o off smtp
omon smtp

Check if working properly.

This is why outgoing mail is not working.

As for not receiving mail, do you have MX records set up? Is the machine directly on the internet or behind a firewall? If it is behind a firewall, make sure you port forward port 25 to the scalix server.

For editing and creating users, it is way easier to use SAC to do it.

Shredder

[redthree]

Thanks for a quick reply
Concerning:

Do an omoff -d0 -w smtp
You might get an error here. That is OK.
Do omreset -o off smtp
omon smtp

I tried:
root@sb1 [/etc]# omoff -d0 -w smtp
omoff : [OM 4901] Sub-system not installed: 'smtp'
No subsystems shut down.
root@sb1 [/etc]# omreset -o off smtp
omsetsvc : [OM 4903] No such subsystem

root@sb1 [/etc]# omon smtp
omon : [OM 4901] Sub-system not installed: 'smtp'
No subsystems started.
root@sb1 [/etc]#

Concerning MX records, how do I set those up?

Concerning firewall, I am able to telnet from outside to ports 25, 110, and 143, and they all show scalix versions. I did notice that for some reason exim (a mail client before scalix) was running on port 25. I disabled it, and reloaded scalix, and now I am able to receive mail from the outside.

However, I am still unable to send mail to the outside. The "partially aborted" smtp relay, after I reloaded scalix, now reads as "started":

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root@sb1 [/usr/local/apache/htdocs_public]# service scalix status
*** sb1
PC Monitor                    Started        NON-STOP       0
Directory Relay Server        Started        14:13:23
Notification Server           Started        14:13:23       0
Shared memory daemon          Started        NON-STOP
Notification Monitor          Started        NON-STOP
Session Monitor               Started        NON-STOP
Indexer                       Started        NON-STOP
Stats Daemon                  Started        NON-STOP
Container Access Monitor      Started        NON-STOP
Item Structure Server         Stopped
Database Monitor              Started        14:13:23
Licence Monitor Daemon        Started        NON-STOP
LDAP Daemon                   Started        14:13:23
Queue Manager                 Started        NON-STOP
Item Delete Daemon            Started        NON-STOP
IMAP Server Daemon            Started        14:13:23
SMTP Relay                    Started        14:13:23
Mime Browser Controller       Started        14:13:23
Event Server                  Started        14:13:24
Service Router                Started        14:13:25       0
Local Delivery                Started        14:13:25       0
Internet Mail Gateway         Started        14:13:25       11
Local Client Interface        Enabled        14:13:25       0
Remote Client Interface       Enabled        14:13:25       1
Test Server                   Started        14:13:25       0
Request Server                Started        14:13:25       0
Print Server                  Started        14:13:25       0
Bulletin Board Server         Started        14:13:25       0
Background Search Service     Started        14:13:25       0
CDA Server                    Started        14:13:25       0
POP3 interface                Started        14:13:25       0
Omscan Server                 Started        14:13:25       0
Archiver                      Started        14:13:25       0

[Shredder]

Oops. That was my fault. It should have been smtpd not smtp. Sorry

Since it is all running fine from that, lets look into the log files.

If you are able to receive mail, then MX entries have been set up.

Can you post relevant parts from the /var/log/maillog or /var/log/mail.info file?

Shredder

[redthree]

I did a tail -f /var/log/maillog, and then sent out a reply to an email from the outside.

No new lines appeared in /var/log/maillog
And no email (waiting 6 mintues now) appeared on the outside mailbox...

Note: there is no /var/log/mail.info on my machine...

[Shredder]

Did you make any changes to your sendmail config file? Can you grep -i for scalix in the sendmail.cf file?

Thanks,
Shredder

[redthree]

I haven't manually modified the sendmail.cf

However, grep shows some stuff:

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phil@redthree [/etc]# grep -i scalix /etc/mail/sendmail.cf
##### in /tmp/scalix-wizard.M12690/py
# Scalix LDAP mapper
        -T<TMPF> -1 -b "" -v scalixInstanceName -k (mail=%0)
# Check for mail destined for a local Scalix server
R$+ < @ $+ . >                  $: $>ScalixMapper <$1 < @ $2 . >> <$1 @ $2>
###   Scalix Mailer specification   ###
#####  $Id: scalix.m4,v 1.1 2006/10/20 10:32:19 jch Exp $  #####
SScalixMapper
# If matched by LDAP, resolve to the right Scalix mailer
R<$+> <scalix $*> <$+>          $# scalix_xport $@ $1 $: scalix
R<$+> <$+> <$+>                 $# scalix_mime $@ $1 $: $2
Mscalix_mime,   P=/opt/scalix/bin/unix.in, F=PDFMXmnu, E=\n,
Mscalix_xport,  P=/opt/scalix/bin/xport.in, F=LMn,

[Shredder]

OK. That's good.

Is sendmail actually running?

Shredder

[redthree]

hm. sendmail was not, in fact running, even though i used the "mail" command earlier to successfully send out mail to an outside address (not sure if the two commands are related)

I started sendmail (confirming it with ps | grep), but still cannot send out an email using scalix via outlook connector.

If you have aim, you can contact me at my s/n: quakephil

Thanks for your help so far!
Phil

[Shredder]

Using mail does not actually use sendmail to send the message.

Are any messages going through the logs now?

Are there still messages stuck in the Mail Gateway (omstat -s)?

Shredder

[redthree]

It seems that sendmail is dying whenever I try to send a message...

There are no new lines in /var/log/maillog

ps -ef | grep -i sendmail; no longer returns the pid for sendmail

service sendmail status says:
"sendmail dead but subsys locked"

Mail gateway is indeed increasing with what looks like more test emails getting queued:

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root@sb1 [/var/log]# service sendmail status
sendmail dead but subsys locked
root@sb1 [/var/log]# omstat -s
Service Router                Started        14:13:25       0
Local Delivery                Started        14:13:25       0
Internet Mail Gateway         Started        14:13:25       15
Local Client Interface        Enabled        14:13:25       0
Remote Client Interface       Enabled        14:13:25       1
Test Server                   Started        14:13:25       0
Request Server                Started        14:13:25       0
Print Server                  Started        14:13:25       0
Bulletin Board Server         Started        14:13:25       0
Background Search Service     Started        14:13:25       0
CDA Server                    Started        14:13:25       0
POP3 interface                Started        14:13:25       0
Omscan Server                 Started        14:13:25       0
Archiver                      Started        14:13:25       0

[Shredder]

Is there anything in /var/log/messages for it?

We have to figure out why sendmail is crashing. Try tailing both messages and maillog when you start sendmail. There should be something logged.

Shredder

[redthree]

Update:

it seems sendmail wont start because some subsystem of scalix is blocking it (possibly smtpd?)

/var/log/exim_mainlog (populated by exim which sendmail calls, i believe) gives messages such as:

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2007-06-29 15:18:31 socket bind() to port 25 for address (any IPv4) failed: Address already in use: waiting 30s before trying again (9 more tries)
2007-06-29 15:19:01 socket bind() to port 25 for address (any IPv4) failed: Address already in use: waiting 30s before trying again (8 more tries)
2007-06-29 15:19:31 socket bind() to port 25 for address (any IPv4) failed: Address already in use: waiting 30s before trying again (7 more tries)
2007-06-29 15:20:01 socket bind() to port 25 for address (any IPv4) failed: Address already in use: waiting 30s before trying again (6 more tries)
2007-06-29 15:20:31 socket bind() to port 25 for address (any IPv4) failed: Address already in use: waiting 30s before trying again (5 more tries)
2007-06-29 15:21:01 socket bind() to port 25 for address (any IPv4) failed: Address already in use: waiting 30s before trying again (4 more tries)
2007-06-29 15:21:31 socket bind() to port 25 for address (any IPv4) failed: Address already in use: waiting 30s before trying again (3 more tries)
2007-06-29 15:22:01 socket bind() to port 25 for address (any IPv4) failed: Address already in use: waiting 30s before trying again (2 more tries)
2007-06-29 15:22:31 socket bind() to port 25 for address (any IPv4) failed: Address already in use: waiting 30s before trying again (1 more try)
2007-06-29 15:23:01 socket bind() to port 25 for address (any IPv4) failed: Address already in use: daemon abandoned

The "sendmail dead" message just means sendmail (exim) exited abnormally and didnt fully clean up after itself, I think. (There is an entry in /var/lock/subsys/sendmail but not in /var/run/sendmail*)

[Shredder]

Do you have exim running?? That won't work. Scalix uses sendmail or postfix. That is it.

Shredder

[redthree]

Do you have exim running?? That won't work. Scalix uses sendmail or postfix. That is it.

Shredder

I am still unable to send/receive to outside, using scalix... This is really frustrating.

If I do "service exim stop && service sendmail start && service exim status" I see:

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root@redthree [/var/log]# service exim stop && service sendmail start && service exim status
Shutting down exim:                                        [  OK  ]
Starting sendmail:                                         [  OK  ]
exim (pid 16874) is running...
root@redthree [/var/log]#

Which leads me to believe exim is integrated into sendmail or is identical.

I'm running "Red Hat Enterprise Linux ES release 4 (Nahant Update 5)" so whatever sendmail configuration I have came standard with this OS.

I still have messages backed up in "Internet Mail Gateway" when I do omstat -s:

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root@redthree [/var/log]# omstat -s
Service Router                Started        09:56:46       0
Local Delivery                Started        09:56:46       0
Internet Mail Gateway         Started        09:56:46       15
Local Client Interface        Enabled        09:56:46       0
Remote Client Interface       Enabled        09:56:46       0
Test Server                   Started        09:56:46       0
Request Server                Started        09:56:46       0
Print Server                  Started        09:56:46       0
Bulletin Board Server         Started        09:56:46       0
Background Search Service     Started        09:56:46       0
CDA Server                    Started        09:56:47       0
POP3 interface                Started        09:56:47       0
Omscan Server                 Started        09:56:47       0
Archiver                      Started        09:56:47       0

Can someone help me with this problem; at least point me to a FAQ or a manual somewhere, because as it is now I cannot use scalix at all for its intended purpose...

Many thanks in advance,
Phil