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servercrash and new installation

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sija220
Posts: 15
Joined: Sat Dec 03, 2005 11:41 am

servercrash and new installation

Postby sija220 » Wed May 02, 2007 7:57 am

We had up to now a Scalix 9.2 server running (on SuSe 9.3).
Unfortunately the server crashed. Happily we have a backup.
We would like to install now on the new server the current Scalix version.
What would be the best proceeding to integrate the old Scalix data (9.2) to the new system (11.0.3)?

Thanks
Chris
Top
Kris
Posts: 247
Joined: Tue Jul 04, 2006 7:24 am

Postby Kris » Wed May 02, 2007 8:29 am

I think you should first do a Scalix 9 install and use your existing mailstore. Then, upgrade to Scalix 10 and from 10 you can upgrade to Scalix 11.
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sija220
Posts: 15
Joined: Sat Dec 03, 2005 11:41 am

Postby sija220 » Wed May 02, 2007 9:45 am

Where can I get the old version of Scalix (9.2) from?

Thanks
Chris
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jcaudell
Posts: 73
Joined: Tue Jul 18, 2006 9:56 am

Postby jcaudell » Wed May 02, 2007 10:35 am

Other posts about old versions (9.x) have suggested contacting support @ scalix.

Version 10.0.5 is still available for download from the main website download page.
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ScalixSupport
Scalix
Scalix
Posts: 5503
Joined: Thu Mar 25, 2004 8:15 pm

Postby ScalixSupport » Fri May 04, 2007 3:53 am

Hi!

The only recommended upgrade procedure from Scalix 9.x to 11.x is to first upgrade from
Scalix 9.x to Scalix 10.x and then upgrade Scalix 10.x to Scalix 11.x. I would suggest you
to upgrade to 11.0.4 that has just been released.

If you have a backup, try to install Scalix 10.0.5 restoring the message store from the copy
of backup you have intact, then upgrade this server from Scalix 10.0.5 to Scalix 11.0.4.

I hope the backup you have has permission and ownership restored.

Step to restore the server from a backup could be:
1. Untar the latest backup in the new server, at /var/opt/scalix i.e. same location,
2. Create user and group for Scalix with same UID and GID as the one in old system,
3. Start Scalix installer on new server and let it pick the existing message store.

This would restore all users and message store. Feel free to reply with your concerns.

Thanks,
Subir
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sija220
Posts: 15
Joined: Sat Dec 03, 2005 11:41 am

Postby sija220 » Fri May 04, 2007 8:58 am

Hi,
I´ve installed 10.0.5 over my backup. Before that, I adapt the host name and permissions.
The system is now running, but I cant login into webmail.
Error Message: Cannot connect to the Mailserver.....the Mail on.... appears to be down.

On the console, I cant run any scalix commands (command not found).

Thanks
Chris
Top
ScalixSupport
Scalix
Scalix
Posts: 5503
Joined: Thu Mar 25, 2004 8:15 pm

Postby ScalixSupport » Fri May 04, 2007 9:36 am

Hi!

The URL you should use to access webmail should be http://server/webmail for SAC you
need to use http://server/sac. You need not add :8080 after server name.

Can you check the installer log that you would find at /var/log. Check if the installation
completed successfully, and that you didn't get any error. Also send the result for the
command:
rpm -qa | grep scalix
/opt/scalix/bin/omstat -a
/opt/scalix/bin/omstat -s

Thanks,
Subir
Top
sija220
Posts: 15
Joined: Sat Dec 03, 2005 11:41 am

Postby sija220 » Fri May 04, 2007 10:21 am

Hi,
here the log::

[code]2007-05-04 12:11:23,019 INFO Initializing Scalix Installer version 10.0.1.23
2007-05-04 12:11:23,085 INFO Platform is: SUSE LINUX 10.0 (i586) OSS on i386 : s
upported.
2007-05-04 12:11:23,086 INFO Starting Scalix Installer in CLI mode
2007-05-04 12:11:23,152 INFO Current locale is and default is de_DE
2007-05-04 12:11:23,389 INFO Packages installed: {}
2007-05-04 12:11:23,914 INFO Obsolete packages installed: {}
2007-05-04 12:12:07,223 INFO Operation passed: OS release check SUSE LINUX 10.0
(i586) OSS
2007-05-04 12:12:07,224 INFO Operation passed: Memory check 1035940
2007-05-04 12:12:07,224 INFO Operation passed: Disk space check 148056048
2007-05-04 12:12:07,245 INFO Tomcat was running when we started: False
2007-05-04 12:12:08,644 INFO Searching /download/scalix-core-intel-suse-10.0.5/s
oftware/scalix_server for relevant Scalix packages
2007-05-04 12:12:08,645 INFO File /download/scalix-core-intel-suse-10.0.5/softwa
re/scalix_server/scalix-res-10.0.1.26-1.noarch.rpm is a Scalix file, for this pl
atform and valid version
2007-05-04 12:12:08,645 INFO File /download/scalix-core-intel-suse-10.0.5/softwa
re/scalix_server/scalix-swa-10.0.5.1-1.noarch.rpm is a Scalix file, for this pla
tform and valid version
2007-05-04 12:12:08,645 INFO File /download/scalix-core-intel-suse-10.0.5/softwa
re/scalix_server/scalix-server-10.0.5.3-1.suse100.i586.rpm is a Scalix file, for
this platform and valid version
2007-05-04 12:12:08,646 INFO File /download/scalix-core-intel-suse-10.0.5/softwa
re/scalix_server/scalix-sac-10.0.1.26-1.noarch.rpm is a Scalix file, for this pl
atform and valid version
2007-05-04 12:12:08,646 WARNING File /download/scalix-core-intel-suse-10.0.5/sof
tware/scalix_server/scalix-server-10.0.5.3-1.sles9.i586.rpm is not for this plat
form
2007-05-04 12:12:08,646 WARNING File /download/scalix-core-intel-suse-10.0.5/sof
tware/scalix_server/scalix-server-10.0.5.3-1.sles9.i586.rpm is not for this plat
form
2007-05-04 12:13:32,244 INFO Components selected to install: {'scalix-sac': ['10
.0.1.26', '10055532', 'noarch', 'linux', '1', '(none)', '(none)', '/download/sca
lix-core-intel-suse-10.0.5/software/scalix_server/scalix-sac-10.0.1.26-1.noarch.
rpm'], 'scalix-res': ['10.0.1.26', '1900017', 'noarch', 'linux', '1', '(none)',
'(none)', '/download/scalix-core-intel-suse-10.0.5/software/scalix_server/scalix
-res-10.0.1.26-1.noarch.rpm'], 'scalix-server': ['10.0.5.3', '71094738', 'i586',
'linux', '1.suse100', 'SUSE100', '(none)', '/download/scalix-core-intel-suse-10
.0.5/software/scalix_server/scalix-server-10.0.5.3-1.suse100.i586.rpm'], 'scalix
-swa': ['10.0.5.1', '3597053', 'noarch', 'linux', '1', '(none)', '(none)', '/dow
nload/scalix-core-intel-suse-10.0.5/software/scalix_server/scalix-swa-10.0.5.1-1
.noarch.rpm']}
2007-05-04 12:13:32,245 INFO Components to upgrade: {}
2007-05-04 12:13:32,245 INFO System check start
2007-05-04 12:13:32,245 INFO Operation passed: Environment check passed.
2007-05-04 12:13:32,246 INFO Operation passed: Filesystem check passed.
2007-05-04 12:13:32,310 INFO Network interface is eth0
2007-05-04 12:13:32,321 INFO Operation passed: Network check passed.
2007-05-04 12:13:32,863 INFO Trying to resolve missing dependencies: ['sendmail
>= 8.12 is needed by scalix-server-10.0.5.3-1.suse100', 'libical >= 0.24.RC4.200
50413 is needed by scalix-server-10.0.5.3-1.suse100', 'cyrus-sasl-digestmd5 is n
eeded by scalix-server-10.0.5.3-1.suse100', 'cyrus-sasl-crammd5 is needed by sca
lix-server-10.0.5.3-1.suse100', 'libical.so.0 is needed by scalix-server-10.0.5.
3-1.suse100']
2007-05-04 12:13:34,880 INFO Found package /download/scalix-core-intel-suse-10.0
.5/third_party/libical/i386/libical-0.24.RC4.20050413-1.i386.rpm which provides
libical in directory /download/scalix-core-intel-suse-10.0.5/third_party/libical
/i386
2007-05-04 12:13:37,610 INFO Found package /download/scalix-core-intel-suse-10.0
.5/third_party/libical/i386/libical-0.24.RC4.20050413-1.i386.rpm which provides
libical.so.0 in directory /download/scalix-core-intel-suse-10.0.5/third_party/li
bical/i386
2007-05-04 12:13:37,610 WARNING Operation warning: Dependency check warning -- T
he following packages will be installed next to resolve conflicts:
2007-05-04 12:13:37,610 WARNING Operation warning: l
ibical
2007-05-04 12:13:37,610 ERROR Operation failed: Dependency check failed -- Pleas
e resolve the following package conflicts and re-run the system checks:
2007-05-04 12:13:37,611 ERROR Operation failed: sendm
ail >= 8.12 is needed by scalix-server-10.0.5.3-1.suse100
2007-05-04 12:13:37,611 ERROR Operation failed: cyrus
-sasl-digestmd5 is needed by scalix-server-10.0.5.3-1.suse100
2007-05-04 12:13:37,611 ERROR Operation failed: cyrus
-sasl-crammd5 is needed by scalix-server-10.0.5.3-1.suse100
2007-05-04 12:13:37,646 INFO Apache 2.x appears to be installed.
2007-05-04 12:13:38,038 INFO Operation passed: Running services check passed.
2007-05-04 12:13:38,038 INFO System check end
2007-05-04 12:13:38,038 INFO System check result: 2
2007-05-04 12:16:24,443 INFO Ending CLI Scalix Installer - interrupted by user
2007-05-04 12:19:35,128 INFO Initializing Scalix Installer version 10.0.1.23
2007-05-04 12:19:35,180 INFO Platform is: SUSE LINUX 10.0 (i586) OSS on i386 : s
upported.
2007-05-04 12:19:35,181 INFO Starting Scalix Installer in CLI mode
2007-05-04 12:19:35,248 INFO Current locale is and default is de_DE
2007-05-04 12:19:35,484 INFO Packages installed: {}
2007-05-04 12:19:35,995 INFO Obsolete packages installed: {}
2007-05-04 12:20:03,281 INFO Operation passed: OS release check SUSE LINUX 10.0
(i586) OSS
2007-05-04 12:20:03,281 INFO Operation passed: Memory check 1035940
2007-05-04 12:20:03,281 INFO Operation passed: Disk space check 148055840
2007-05-04 12:20:03,302 INFO Tomcat was running when we started: False
2007-05-04 12:20:04,715 INFO Searching /download/scalix-core-intel-suse-10.0.5/s
oftware/scalix_server for relevant Scalix packages
2007-05-04 12:20:04,716 INFO File /download/scalix-core-intel-suse-10.0.5/softwa
re/scalix_server/scalix-res-10.0.1.26-1.noarch.rpm is a Scalix file, for this pl
atform and valid version
2007-05-04 12:20:04,716 INFO File /download/scalix-core-intel-suse-10.0.5/softwa
re/scalix_server/scalix-swa-10.0.5.1-1.noarch.rpm is a Scalix file, for this pla
tform and valid version
2007-05-04 12:20:04,716 INFO File /download/scalix-core-intel-suse-10.0.5/softwa
re/scalix_server/scalix-server-10.0.5.3-1.suse100.i586.rpm is a Scalix file, for
this platform and valid version
2007-05-04 12:20:04,717 INFO File /download/scalix-core-intel-suse-10.0.5/softwa
re/scalix_server/scalix-sac-10.0.1.26-1.noarch.rpm is a Scalix file, for this pl
atform and valid version
2007-05-04 12:20:04,717 WARNING File /download/scalix-core-intel-suse-10.0.5/sof
tware/scalix_server/scalix-server-10.0.5.3-1.sles9.i586.rpm is not for this plat
form
2007-05-04 12:20:04,717 WARNING File /download/scalix-core-intel-suse-10.0.5/sof
tware/scalix_server/scalix-server-10.0.5.3-1.sles9.i586.rpm is not for this plat
form
2007-05-04 12:20:10,601 INFO Components selected to install: {'scalix-sac': ['10
.0.1.26', '10055532', 'noarch', 'linux', '1', '(none)', '(none)', '/download/sca
lix-core-intel-suse-10.0.5/software/scalix_server/scalix-sac-10.0.1.26-1.noarch.
rpm'], 'scalix-res': ['10.0.1.26', '1900017', 'noarch', 'linux', '1', '(none)',
'(none)', '/download/scalix-core-intel-suse-10.0.5/software/scalix_server/scalix
-res-10.0.1.26-1.noarch.rpm'], 'scalix-server': ['10.0.5.3', '71094738', 'i586',
'linux', '1.suse100', 'SUSE100', '(none)', '/download/scalix-core-intel-suse-10
.0.5/software/scalix_server/scalix-server-10.0.5.3-1.suse100.i586.rpm'], 'scalix
-swa': ['10.0.5.1', '3597053', 'noarch', 'linux', '1', '(none)', '(none)', '/dow
nload/scalix-core-intel-suse-10.0.5/software/scalix_server/scalix-swa-10.0.5.1-1
.noarch.rpm']}
2007-05-04 12:20:10,602 INFO Components to upgrade: {}
2007-05-04 12:20:10,602 INFO System check start
2007-05-04 12:20:10,602 INFO Operation passed: Environment check passed.
2007-05-04 12:20:10,603 INFO Operation passed: Filesystem check passed.
2007-05-04 12:20:10,631 INFO Network interface is eth0
2007-05-04 12:20:10,646 INFO Operation passed: Network check passed.
2007-05-04 12:20:11,189 INFO Trying to resolve missing dependencies: ['libical >
= 0.24.RC4.20050413 is needed by scalix-server-10.0.5.3-1.suse100']
2007-05-04 12:20:11,914 INFO Found package /download/scalix-core-intel-suse-10.0
.5/third_party/libical/i386/libical-0.24.RC4.20050413-1.i386.rpm which provides
libical in directory /download/scalix-core-intel-suse-10.0.5/third_party/libical
/i386
2007-05-04 12:20:11,915 WARNING Operation warning: Dependency check warning -- T
he following packages will be installed next to resolve conflicts:
2007-05-04 12:20:11,915 WARNING Operation warning: l
ibical
2007-05-04 12:20:11,961 INFO Apache 2.x appears to be installed.
2007-05-04 12:20:12,183 INFO Operation passed: Running services check passed.
2007-05-04 12:20:12,183 INFO System check end
2007-05-04 12:20:12,183 INFO System check result: 1
2007-05-04 12:21:27,410 INFO Ending CLI Scalix Installer - interrupted by user
2007-05-04 14:27:03,909 INFO Initializing Scalix Installer version 10.0.1.23
2007-05-04 14:27:03,994 INFO Platform is: SUSE LINUX 10.0 (i586) OSS on i386 : s
upported.
2007-05-04 14:27:03,995 INFO Starting Scalix Installer in CLI mode
2007-05-04 14:27:04,110 INFO Current locale is and default is de_DE
2007-05-04 14:27:04,347 INFO Packages installed: {}
2007-05-04 14:27:04,876 INFO Obsolete packages installed: {}
2007-05-04 14:27:35,763 INFO Operation passed: OS release check SUSE LINUX 10.0
(i586) OSS
2007-05-04 14:27:35,763 INFO Operation passed: Memory check 1035940
2007-05-04 14:27:35,764 INFO Operation passed: Disk space check 143574932
2007-05-04 14:27:35,784 INFO Tomcat was running when we started: False
2007-05-04 14:27:37,970 INFO Searching /download/scalix-core-intel-suse-10.0.5/s
oftware/scalix_server for relevant Scalix packages
2007-05-04 14:27:37,972 INFO File /download/scalix-core-intel-suse-10.0.5/softwa
re/scalix_server/scalix-res-10.0.1.26-1.noarch.rpm is a Scalix file, for this pl
atform and valid version
2007-05-04 14:27:37,972 INFO File /download/scalix-core-intel-suse-10.0.5/softwa
re/scalix_server/scalix-swa-10.0.5.1-1.noarch.rpm is a Scalix file, for this pla
tform and valid version
2007-05-04 14:27:37,973 INFO File /download/scalix-core-intel-suse-10.0.5/softwa
re/scalix_server/scalix-server-10.0.5.3-1.suse100.i586.rpm is a Scalix file, for
this platform and valid version
2007-05-04 14:27:37,973 INFO File /download/scalix-core-intel-suse-10.0.5/softwa
re/scalix_server/scalix-sac-10.0.1.26-1.noarch.rpm is a Scalix file, for this pl
atform and valid version
2007-05-04 14:27:37,974 WARNING File /download/scalix-core-intel-suse-10.0.5/sof
tware/scalix_server/scalix-server-10.0.5.3-1.sles9.i586.rpm is not for this plat
form
2007-05-04 14:27:37,974 WARNING File /download/scalix-core-intel-suse-10.0.5/sof
tware/scalix_server/scalix-server-10.0.5.3-1.sles9.i586.rpm is not for this plat
form
2007-05-04 14:27:51,056 INFO Components selected to install: {'scalix-sac': ['10
.0.1.26', '10055532', 'noarch', 'linux', '1', '(none)', '(none)', '/download/sca
lix-core-intel-suse-10.0.5/software/scalix_server/scalix-sac-10.0.1.26-1.noarch.
rpm'], 'scalix-res': ['10.0.1.26', '1900017', 'noarch', 'linux', '1', '(none)',
'(none)', '/download/scalix-core-intel-suse-10.0.5/software/scalix_server/scalix
-res-10.0.1.26-1.noarch.rpm'], 'scalix-server': ['10.0.5.3', '71094738', 'i586',
'linux', '1.suse100', 'SUSE100', '(none)', '/download/scalix-core-intel-suse-10
.0.5/software/scalix_server/scalix-server-10.0.5.3-1.suse100.i586.rpm'], 'scalix
-swa': ['10.0.5.1', '3597053', 'noarch', 'linux', '1', '(none)', '(none)', '/dow
nload/scalix-core-intel-suse-10.0.5/software/scalix_server/scalix-swa-10.0.5.1-1
.noarch.rpm']}
2007-05-04 12:20:10,602 INFO System check start
2007-05-04 12:20:10,602 INFO Operation passed: Environment check passed.
2007-05-04 12:20:10,603 INFO Operation passed: Filesystem check passed.
2007-05-04 12:20:10,631 INFO Network interface is eth0
2007-05-04 12:20:10,646 INFO Operation passed: Network check passed.
2007-05-04 12:20:11,189 INFO Trying to resolve missing dependencies: ['libical >
= 0.24.RC4.20050413 is needed by scalix-server-10.0.5.3-1.suse100']
2007-05-04 12:20:11,914 INFO Found package /download/scalix-core-intel-suse-10.0
.5/third_party/libical/i386/libical-0.24.RC4.20050413-1.i386.rpm which provides
libical in directory /download/scalix-core-intel-suse-10.0.5/third_party/libical
/i386
2007-05-04 12:20:11,915 WARNING Operation warning: Dependency check warning -- T
he following packages will be installed next to resolve conflicts:
2007-05-04 12:20:11,915 WARNING Operation warning: l
ibical
2007-05-04 12:20:11,961 INFO Apache 2.x appears to be installed.
2007-05-04 12:20:12,183 INFO Operation passed: Running services check passed.
2007-05-04 12:20:12,183 INFO System check end
2007-05-04 12:20:12,183 INFO System check result: 1
2007-05-04 12:21:27,410 INFO Ending CLI Scalix Installer - interrupted by user
2007-05-04 14:27:03,909 INFO Initializing Scalix Installer version 10.0.1.23
2007-05-04 14:27:03,994 INFO Platform is: SUSE LINUX 10.0 (i586) OSS on i386 : s
upported.
2007-05-04 14:27:03,995 INFO Starting Scalix Installer in CLI mode
2007-05-04 14:27:04,110 INFO Current locale is and default is de_DE
2007-05-04 14:27:04,347 INFO Packages installed: {}
2007-05-04 14:27:04,876 INFO Obsolete packages installed: {}
2007-05-04 14:27:35,763 INFO Operation passed: OS release check SUSE LINUX 10.0
(i586) OSS
2007-05-04 14:27:35,763 INFO Operation passed: Memory check 1035940
2007-05-04 14:27:35,764 INFO Operation passed: Disk space check 143574932
2007-05-04 14:27:35,784 INFO Tomcat was running when we started: False
2007-05-04 14:27:37,970 INFO Searching /download/scalix-core-intel-suse-10.0.5/s
oftware/scalix_server for relevant Scalix packages
2007-05-04 14:27:37,972 INFO File /download/scalix-core-intel-suse-10.0.5/softwa
re/scalix_server/scalix-res-10.0.1.26-1.noarch.rpm is a Scalix file, for this pl
atform and valid version
2007-05-04 14:27:37,972 INFO File /download/scalix-core-intel-suse-10.0.5/softwa
re/scalix_server/scalix-swa-10.0.5.1-1.noarch.rpm is a Scalix file, for this pla
tform and valid version
2007-05-04 14:27:37,973 INFO File /download/scalix-core-intel-suse-10.0.5/softwa
re/scalix_server/scalix-server-10.0.5.3-1.suse100.i586.rpm is a Scalix file, for
this platform and valid version
2007-05-04 14:27:37,973 INFO File /download/scalix-core-intel-suse-10.0.5/softwa
re/scalix_server/scalix-sac-10.0.1.26-1.noarch.rpm is a Scalix file, for this pl
atform and valid version
2007-05-04 14:27:37,974 WARNING File /download/scalix-core-intel-suse-10.0.5/sof
tware/scalix_server/scalix-server-10.0.5.3-1.sles9.i586.rpm is not for this plat
form
2007-05-04 14:27:37,974 WARNING File /download/scalix-core-intel-suse-10.0.5/sof
tware/scalix_server/scalix-server-10.0.5.3-1.sles9.i586.rpm is not for this plat
form
2007-05-04 14:27:51,056 INFO Components selected to install: {'scalix-sac': ['10
.0.1.26', '10055532', 'noarch', 'linux', '1', '(none)', '(none)', '/download/sca
lix-core-intel-suse-10.0.5/software/scalix_server/scalix-sac-10.0.1.26-1.noarch.
rpm'], 'scalix-res': ['10.0.1.26', '1900017', 'noarch', 'linux', '1', '(none)',
'(none)', '/download/scalix-core-intel-suse-10.0.5/software/scalix_server/scalix
-res-10.0.1.26-1.noarch.rpm'], 'scalix-server': ['10.0.5.3', '71094738', 'i586',
'linux', '1.suse100', 'SUSE100', '(none)', '/download/scalix-core-intel-suse-10
.0.5/software/scalix_server/scalix-server-10.0.5.3-1.suse100.i586.rpm'], 'scalix
-swa': ['10.0.5.1', '3597053', 'noarch', 'linux', '1', '(none)', '(none)', '/dow
nload/scalix-core-intel-suse-10.0.5/software/scalix_server/scalix-swa-10.0.5.1-1
.noarch.rpm']}
2007-05-04 12:20:10,602 INFO System check start
2007-05-04 12:20:10,602 INFO Operation passed: Environment check passed.
2007-05-04 12:20:10,603 INFO Operation passed: Filesystem check passed.
2007-05-04 12:20:10,631 INFO Network interface is eth0
2007-05-04 12:20:10,646 INFO Operation passed: Network check passed.
2007-05-04 12:20:11,189 INFO Trying to resolve missing dependencies: ['libical >
= 0.24.RC4.20050413 is needed by scalix-server-10.0.5.3-1.suse100']
2007-05-04 12:20:11,914 INFO Found package /download/scalix-core-intel-suse-10.0
.5/third_party/libical/i386/libical-0.24.RC4.20050413-1.i386.rpm which provides
libical in directory /download/scalix-core-intel-suse-10.0.5/third_party/libical
/i386
2007-05-04 12:20:11,915 WARNING Operation warning: Dependency check warning -- T
he following packages will be installed next to resolve conflicts:
2007-05-04 12:20:11,915 WARNING Operation warning: l
ibical
2007-05-04 12:20:11,961 INFO Apache 2.x appears to be installed.
2007-05-04 12:20:12,183 INFO Operation passed: Running services check passed.
2007-05-04 12:20:12,183 INFO System check end
2007-05-04 12:20:12,183 INFO System check result: 1
2007-05-04 12:21:27,410 INFO Ending CLI Scalix Installer - interrupted by user
2007-05-04 14:27:03,909 INFO Initializing Scalix Installer version 10.0.1.23
2007-05-04 14:27:03,994 INFO Platform is: SUSE LINUX 10.0 (i586) OSS on i386 : s
upported.
2007-05-04 14:27:03,995 INFO Starting Scalix Installer in CLI mode
2007-05-04 14:27:04,110 INFO Current locale is and default is de_DE
2007-05-04 14:27:04,347 INFO Packages installed: {}
2007-05-04 14:27:04,876 INFO Obsolete packages installed: {}
2007-05-04 14:27:35,763 INFO Operation passed: OS release check SUSE LINUX 10.0
(i586) OSS
2007-05-04 14:27:35,763 INFO Operation passed: Memory check 1035940
2007-05-04 14:27:35,764 INFO Operation passed: Disk space check 143574932
2007-05-04 14:27:35,784 INFO Tomcat was running when we started: False
2007-05-04 14:27:37,970 INFO Searching /download/scalix-core-intel-suse-10.0.5/s
oftware/scalix_server for relevant Scalix packages
2007-05-04 14:27:37,972 INFO File /download/scalix-core-intel-suse-10.0.5/softwa
re/scalix_server/scalix-res-10.0.1.26-1.noarch.rpm is a Scalix file, for this pl
atform and valid version
2007-05-04 14:27:37,972 INFO File /download/scalix-core-intel-suse-10.0.5/softwa
re/scalix_server/scalix-swa-10.0.5.1-1.noarch.rpm is a Scalix file, for this pla
tform and valid version
2007-05-04 14:27:37,973 INFO File /download/scalix-core-intel-suse-10.0.5/softwa
re/scalix_server/scalix-server-10.0.5.3-1.suse100.i586.rpm is a Scalix file, for
this platform and valid version
2007-05-04 14:27:37,973 INFO File /download/scalix-core-intel-suse-10.0.5/softwa
re/scalix_server/scalix-sac-10.0.1.26-1.noarch.rpm is a Scalix file, for this pl
atform and valid version
2007-05-04 14:27:37,974 WARNING File /download/scalix-core-intel-suse-10.0.5/sof
tware/scalix_server/scalix-server-10.0.5.3-1.sles9.i586.rpm is not for this plat
form
2007-05-04 14:27:37,974 WARNING File /download/scalix-core-intel-suse-10.0.5/sof
tware/scalix_server/scalix-server-10.0.5.3-1.sles9.i586.rpm is not for this plat
form
2007-05-04 14:27:51,056 INFO Components selected to install: {'scalix-sac': ['10
.0.1.26', '10055532', 'noarch', 'linux', '1', '(none)', '(none)', '/download/sca
lix-core-intel-suse-10.0.5/software/scalix_server/scalix-sac-10.0.1.26-1.noarch.
rpm'], 'scalix-res': ['10.0.1.26', '1900017', 'noarch', 'linux', '1', '(none)',
'(none)', '/download/scalix-core-intel-suse-10.0.5/software/scalix_server/scalix
-res-10.0.1.26-1.noarch.rpm'], 'scalix-server': ['10.0.5.3', '71094738', 'i586',
'linux', '1.suse100', 'SUSE100', '(none)', '/download/scalix-core-intel-suse-10
.0.5/software/scalix_server/scalix-server-10.0.5.3-1.suse100.i586.rpm'], 'scalix
-swa': ['10.0.5.1', '3597053', 'noarch', 'linux', '1', '(none)', '(none)', '/dow
nload/scalix-core-intel-suse-10.0.5/software/scalix_server/scalix-swa-10.0.5.1-1
.noarch.rpm']}
2007-05-04 14:27:51,056 INFO Components to upgrade: {}
2007-05-04 14:27:51,057 INFO System check start
2007-05-04 14:27:51,057 INFO Operation passed: Environment check passed.
2007-05-04 14:27:51,058 WARNING Operation warning: Filesystem check warning -- /
var/opt/scalix (message store) exists, OK.
2007-05-04 14:27:51,109 INFO Network interface is eth0
2007-05-04 14:27:51,120 INFO Operation passed: Network check passed.
2007-05-04 14:27:51,968 INFO Trying to resolve missing dependencies: ['libical >
= 0.24.RC4.20050413 is needed by scalix-server-10.0.5.3-1.suse100']
2007-05-04 14:27:53,074 INFO Found package /download/scalix-core-intel-suse-10.0
.5/third_party/libical/i386/libical-0.24.RC4.20050413-1.i386.rpm which provides
libical in directory /download/scalix-core-intel-suse-10.0.5/third_party/libical
/i386
2007-05-04 14:27:53,074 WARNING Operation warning: Dependency check warning -- T
he following packages will be installed next to resolve conflicts:
2007-05-04 14:27:53,075 WARNING Operation warning: l
ibical
2007-05-04 14:27:53,185 INFO Apache 2.x appears to be installed.
2007-05-04 14:27:54,024 INFO Operation passed: Running services check passed.
2007-05-04 14:27:54,024 INFO System check end
2007-05-04 14:27:54,025 INFO System check result: 1
2007-05-04 14:28:49,716 INFO Install start
2007-05-04 14:28:50,267 INFO Trying to resolve missing dependencies: ['libical >
= 0.24.RC4.20050413 is needed by scalix-server-10.0.5.3-1.suse100']
2007-05-04 14:28:51,041 INFO Found package /download/scalix-core-intel-suse-10.0
.5/third_party/libical/i386/libical-0.24.RC4.20050413-1.i386.rpm which provides
libical in directory /download/scalix-core-intel-suse-10.0.5/third_party/libical
/i386
2007-05-04 14:28:51,042 INFO Starting installation of RPM files [('/download/sca
lix-core-intel-suse-10.0.5/third_party/libical/i386/libical-0.24.RC4.20050413-1.
i386.rpm', 'libical'), ('/download/scalix-core-intel-suse-10.0.5/software/scalix
_server/scalix-server-10.0.5.3-1.suse100.i586.rpm', 'scalix-server'), ('/downloa
d/scalix-core-intel-suse-10.0.5/software/scalix_server/scalix-swa-10.0.5.1-1.noa
rch.rpm', 'scalix-swa'), ('/download/scalix-core-intel-suse-10.0.5/software/scal
ix_server/scalix-sac-10.0.1.26-1.noarch.rpm', 'scalix-sac'), ('/download/scalix-
core-intel-suse-10.0.5/software/scalix_server/scalix-res-10.0.1.26-1.noarch.rpm'
, 'scalix-res')]
@
2007-05-04 14:29:06,921 INFO Operation passed: Install /bin/rpm -U -v --percent
/download/scalix-core-intel-suse-10.0.5/third_party/libical/i386/libical-0.24.RC
4.20050413-1.i386.rpm /download/scalix-core-intel-suse-10.0.5/software/scalix_se
rver/scalix-server-10.0.5.3-1.suse100.i586.rpm /download/scalix-core-intel-suse-
10.0.5/software/scalix_server/scalix-swa-10.0.5.1-1.noarch.rpm /download/scalix-
core-intel-suse-10.0.5/software/scalix_server/scalix-sac-10.0.1.26-1.noarch.rpm
/download/scalix-core-intel-suse-10.0.5/software/scalix_server/scalix-res-10.0.1
.26-1.noarch.rpm: (0) ['Preparing packages for installation...', 'libical-0.24.R
C4.20050413-1', 'scalix-server-10.0.5.3-1.suse100', 'scalix-swa-10.0.5.1-1', 'Pl
ease configure Scalix Web Access (SWA) using the Scalix Installer for configurat
ion.', 'SWA minimally requires Tomcat 4.1.29 and JDK 1.4.2+.', 'After configurin
g SWA you may launch SWA within Tomcat with <Tomcat_installed_dir>/bin/startup.s
h.', 'To check any startup errors look at <Tomcat_installed_dir>/logs/scalix-swa
_log.<date>.txt', 'scalix-sac-10.0.1.26-1', 'Scalix Administration Console (SAC)
successfully installed.', 'Please configure Scalix Administration Console (SAC)
using', 'the Scalix Installer for configuration.', 'Have fun!', 'scalix-res-10.
0.1.26-1', 'Remote Execution Service (RES) successfully installed.', 'Please con
figure Remote Execution Service (RES) using the', 'Scalix Installer for configur
ation.', 'Have fun!']
2007-05-04 14:29:06,921 INFO Checking if any deprecated packages are installed.
2007-05-04 14:29:07,022 INFO Install end
2007-05-04 14:29:07,638 INFO Starting Scalix server
2007-05-04 14:29:08,056 ERROR Operation failed: Starting Scalix server failed: /
opt/scalix/bin/omrc: (1) ['ERROR: Inconsistency found between version files in s
ys and lib', 'directories. This means that the patch levels of the Scalix shared
', 'library and binary areas do not match. Scalix cannot be started until', 'thi
s is resolved.', '']
2007-05-04 14:29:08,076 INFO Found package jre-1_5_0_04-linux-i586.rpm in direct
ory /download/scalix-core-intel-suse-10.0.5/third_party/jre/i386
2007-05-04 14:29:08,076 INFO Found package jre-1_5_0_*-linux-i586.rpm in /downlo
ad/scalix-core-intel-suse-10.0.5/third_party/jre/i386/jre-1_5_0_04-linux-i586.rp
m
2007-05-04 14:29:08,110 INFO Package 'jre' is not installed
2007-05-04 14:29:08,145 INFO Installing Java JRE: extracting rpm /download/scali
x-core-intel-suse-10.0.5/third_party/jre/i386/jre-1_5_0_04-linux-i586.rpm
2007-05-04 14:29:08,179 INFO Starting installation of RPM files [('/download/sca
lix-core-intel-suse-10.0.5/third_party/jre/i386/jre-1_5_0_04-linux-i586.rpm', 'j
re')]
2007-05-04 14:29:19,675 INFO Operation passed: Install /bin/rpm -i -v --percent
/download/scalix-core-intel-suse-10.0.5/third_party/jre/i386/jre-1_5_0_04-linux-
i586.rpm: (0) ['Preparing packages for installation...', 'jre-1.5.0_04-fcs']
2007-05-04 14:29:19,676 INFO Installing Java JRE: succeeded
2007-05-04 14:29:19,749 INFO Found package jakarta-tomcat-5.0.28.tar.gz in direc
tory /download/scalix-core-intel-suse-10.0.5/third_party/tomcat
2007-05-04 14:29:19,750 INFO Found package jakarta-tomcat-5.0.*.tar.gz in /downl
oad/scalix-core-intel-suse-10.0.5/third_party/tomcat/jakarta-tomcat-5.0.28.tar.g
z
2007-05-04 14:29:19,750 INFO Scalix Tomcat not yet installed
2007-05-04 14:29:19,751 INFO Installing Tomcat: unzipping /download/scalix-core-
intel-suse-10.0.5/third_party/tomcat/jakarta-tomcat-5.0.28.tar.gz
2007-05-04 14:29:19,756 INFO Extracting /download/scalix-core-intel-suse-10.0.5/
third_party/tomcat/jakarta-tomcat-5.0.28.tar.gz into /opt/scalix-tomcat
2007-05-04 14:29:21,166 INFO Extracted file -- success
2007-05-04 14:29:21,167 INFO Installing Tomcat: succeeded
2007-05-04 14:31:01,977 INFO Cleaning up Tomcat working directory and cache (CAT
ALINA_HOME= /opt/scalix-tomcat )
2007-05-04 14:31:01,979 INFO Configuring SAC...
2007-05-04 14:31:02,175 INFO Getting generation rule: general.inet_domain_rule =
stz-fabrikplanung.de
2007-05-04 14:31:02,256 INFO inet_domain_rule domain stz-fabrikplanung.de has a
valid MX record so using it as default
2007-05-04 14:31:02,472 INFO Mailnode is server,stz-fabrikplanung
2007-05-04 14:31:02,472 INFO Server's existing mailnode is server,stz-fabrikplan
ung
2007-05-04 14:31:03,217 INFO Configuring / installing SAC
2007-05-04 14:31:03,235 INFO Configuring RES...
2007-05-04 14:31:04,124 INFO Mailnode is server,stz-fabrikplanung
2007-05-04 14:31:04,125 INFO Server's existing mailnode is server,stz-fabrikplan
ung
2007-05-04 14:31:04,220 INFO Configuring / installing RES
2007-05-04 14:31:04,311 INFO Scalix Server not running for RES config, starting
it now...
2007-05-04 14:31:04,396 INFO Starting Scalix server
2007-05-04 14:31:04,604 ERROR Operation failed: Starting Scalix server failed: /
opt/scalix/bin/omrc: (1) ['ERROR: Inconsistency found between version files in s
ys and lib', 'directories. This means that the patch levels of the Scalix shared
', 'library and binary areas do not match. Scalix cannot be started until', 'thi
s is resolved.', '']
2007-05-04 14:31:04,768 INFO Configuring SWA...
2007-05-04 14:31:04,832 INFO Configured Apache in /etc/sysconfig/apache2
2007-05-04 14:31:04,986 INFO Apache is not running
2007-05-04 14:31:07,407 INFO Started Apache -- success
2007-05-04 14:31:07,407 INFO Modifying Tomcat's classpath script
2007-05-04 14:31:07,408 INFO Backing up existing Tomcat setclasspath.sh /opt/sca
lix-tomcat/bin/setclasspath.sh
2007-05-04 14:31:07,409 INFO Copying our custom setclasspath.sh to allow JRE ope
ration server/scripts/setclasspath-jre.sh
2007-05-04 14:31:07,513 INFO Installing Tomcat service script
2007-05-04 14:31:07,514 INFO Setting CATALINA_HOME in scalix-tomcat to /opt/scal
ix-tomcat
2007-05-04 14:31:07,745 INFO Configuring Apache+Tomcat using JK
2007-05-04 14:31:07,746 INFO Copying JK module from /download/scalix-core-intel-
suse-10.0.5/third_party/mod_jk/suse100/i386/mod_jk.so-worker to /usr/lib/apache2
-worker/mod_jk.so
2007-05-04 14:31:07,781 INFO Copying JK module from /download/scalix-core-intel-
suse-10.0.5/third_party/mod_jk/suse100/i386/mod_jk.so-prefork to /usr/lib/apache
2-prefork/mod_jk.so
2007-05-04 14:31:07,793 INFO Copying JK configuration file scalix-deflate.conf t
o /etc/apache2/conf.d/scalix-deflate.conf
2007-05-04 14:31:07,793 INFO Copying JK configuration file scalix-jk-common.conf
to /etc/apache2/conf.d/scalix-jk-common.conf
2007-05-04 14:31:07,794 INFO Copying JK configuration file scalix-jk-suse.conf t
o /etc/apache2/conf.d/scalix-jk-suse.conf
2007-05-04 14:31:07,794 INFO Adding Apache modules to /etc/sysconfig/apache2
2007-05-04 14:31:07,795 INFO Currently configured modules: ['access', 'actions',
'alias', 'auth', 'auth_dbm', 'autoindex', 'cgi', 'dir', 'env', 'expires', 'incl
ude', 'log_config', 'mime', 'negotiation', 'setenvif', 'ssl', 'suexec', 'userdir
', 'php4', 'php5'].
2007-05-04 14:31:07,795 INFO Adding modules: deflate jk.
2007-05-04 14:31:07,796 INFO Disabling direct Tomcat access
2007-05-04 14:31:07,861 INFO Apache is running
2007-05-04 14:31:08,046 INFO Reloaded Apache -- success
2007-05-04 14:31:08,285 INFO Started Tomcat using /opt/scalix-tomcat/bin/startup
.sh
2007-05-04 14:31:11,321 INFO Tomcat is now running True

************************************************************************************
server:/var/opt/scalix # rpm -qa | grep scalix
scalix-server-10.0.5.3-1.suse100
scalix-sac-10.0.1.26-1
scalix-swa-10.0.5.1-1
scalix-res-10.0.1.26-1
************************************************************************************
server:/var/opt/scalix # omstat -a
PC Monitor Aborted NON-STOP 0
Directory Relay Server Aborted 05.02.07
Notification Server Aborted 05.02.07 0
Shared memory daemon Aborted NON-STOP
Notification Monitor Aborted NON-STOP
Session Monitor Aborted NON-STOP
Container Access Monitor Aborted NON-STOP
Item Structure Server Stopped
Database Monitor Aborted 05.02.07
Licence Monitor Daemon Aborted NON-STOP
LDAP Daemon Aborted 05.02.07
Queue Manager Aborted NON-STOP
Item Delete Daemon Aborted NON-STOP
IMAP Server Daemon Aborted 05.02.07
SMTP Relay Aborted 05.02.07
Mime Browser Controller Aborted 05.02.07
************************************************************************************
server:/var/opt/scalix # omstat -s
Service Router Aborted 05.02.07 -
Local Delivery Aborted 05.02.07 -
Internet Mail Gateway Aborted 05.02.07 -
Local Client Interface Enabled 05.02.07 -
Remote Client Interface Enabled 05.02.07 -
Test Server Aborted 05.02.07 -
Request Server Aborted 05.02.07 -
Print Server Aborted 05.02.07 -
Bulletin Board Server Aborted 05.02.07 -
Background Search Service Aborted 05.02.07 0
CDA Server Aborted 05.02.07 0
POP3 interface Aborted 05.02.07 -
Omscan Server Aborted 05.02.07 0
Archiver Aborted 05.02.07 -
************************************************************************************[/code]

Ive find out that the scalix service is not running and I cant start this service.

Thanks a lot
Chris
Top
ScalixSupport
Scalix
Scalix
Posts: 5503
Joined: Thu Mar 25, 2004 8:15 pm

Postby ScalixSupport » Mon May 07, 2007 3:20 am

Hi Chris!

2007-05-04 14:29:08,056 ERROR Operation failed: Starting Scalix server failed: /
opt/scalix/bin/omrc: (1) ['ERROR: Inconsistency found between version files in s
ys and lib', 'directories. This means that the patch levels of the Scalix shared
', 'library and binary areas do not match. Scalix cannot be started until', 'thi
s is resolved.', '']

Based on the above error, can you check the contents of the files:
/opt/scalix/lib/version
/var/opt/scalix/sys/version

Also, check if the result for the command omvers show same version (10.0.5.3) for all
consistently.

Thanks!
Subir
Top
ScalixSupport
Scalix
Scalix
Posts: 5503
Joined: Thu Mar 25, 2004 8:15 pm

Postby ScalixSupport » Mon May 07, 2007 3:35 am

Hi Chris!

Also, run the command

Code: Select all

ompatchom
to resolve the version inconsistencies, once you have
done this try restarting Scalix Server using the command sequence below:

Code: Select all

omshut
omrc

Check the result of omstat -a and omstat -s, see if the Scalix Server services
have now started or are enabled.

Thanks,
Subir
Top
sija220
Posts: 15
Joined: Sat Dec 03, 2005 11:41 am

Postby sija220 » Mon May 07, 2007 6:25 am

Hi Subir,

thanks for your help.
Here is the result:

/opt/scalix/lib/version
10.0.5.3

/var/opt/scalix/sys/version
9.4.2.4

omvers
all entries 10.0.5.3 (except some with asterisk)

ompatchom
"ompatchom: Scalix instance not installed"

omshut
"WARNING: no message store; server assumed to be not running!"

omrc
"Cannot open Message catalog"

Iam a little bit frustrated :-)

Thanks for your advice
Chris
Top
ScalixSupport
Scalix
Scalix
Posts: 5503
Joined: Thu Mar 25, 2004 8:15 pm

Postby ScalixSupport » Mon May 07, 2007 6:47 am

Hi Chris!

Use the command ommakeom to create a Scalix instance, use the options -h and -d.
Make sure that the hostname you mention is the same as the one that existed earlier and
option -d should have value /var/opt/scalix.

Refer to the man pages of ommakeom for details.

Thanks,
Subir
Top
sija220
Posts: 15
Joined: Sat Dec 03, 2005 11:41 am

Postby sija220 » Mon May 07, 2007 8:01 am

Hi Subdir,

now I get on every command "[OM 28506] Which Scalix Server system?"

Thanks
Chris
Top
ScalixSupport
Scalix
Scalix
Posts: 5503
Joined: Thu Mar 25, 2004 8:15 pm

Postby ScalixSupport » Mon May 07, 2007 8:28 am

Hi Chris!

See if the information in the post below:
viewtopic.php?t=7217
helps resolving this issue.

Thanks,
Subir
Top
sija220
Posts: 15
Joined: Sat Dec 03, 2005 11:41 am

Postby sija220 » Mon May 07, 2007 8:52 am

Hi Subdir,

unfortunately I cant find the file /etc/opt/scalix/instance.cfg.

When I run the Scalix installer to reconfigure the system, I get the same error like in this post.
"Fatal error occured: Msg: ('An error occurred running', '/opt/scalix/bin/omshowmn', 'exit status', 98)"

Thanks
Chris
Top
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