Bad delete user.

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Oscar
Posts: 60
Joined: Wed Nov 29, 2006 1:18 pm
Location: Terrassa (Spain)

Bad delete user.

Postby Oscar » Mon Apr 16, 2007 7:23 am

I use Scalix 11.0.2.1 with Fedora Core 5.

The other day I started to delete an account with many e-mails. I canceled the process before it was finished. Using SAC I can see that the account exists but I cannot access it (he say: Could not retrieve the information for the selected user). I tried to delete it using the omdelu command line utility but it says that it does not exist (omshowu : [OM 8040] The user can't be found, or has been deleted). If I try to create it again it says that this account already exists. Is there any way of deleting the account manually?

Any help is appreciated.

Thanks in advance,

ScalixSupport
Scalix
Scalix
Posts: 5503
Joined: Thu Mar 25, 2004 8:15 pm

Postby ScalixSupport » Mon Apr 16, 2007 7:55 am

Hi!

Can you get the result if you run the command:

Code: Select all

omsearch -e "G=<firstname>/S=<lastname>" -m @all-attr@


If you get the relevant result delete this entry using the command:

Code: Select all

omdelent -e "G=<firstname>/S=<lastname>"

Note: <firstname> <lastname> in these commands is the firstname and lastname respectively
of the user in question.

Thanks,
Subir

interways2
Posts: 45
Joined: Wed Jan 10, 2007 11:59 am

Problem deleting user

Postby interways2 » Fri Aug 03, 2007 3:33 pm

Hello!

SAC was unable to delete a user, so I tried omdelu, which says OM 8028 user database error.

Then I tried omdelent and deleted the user entry.

The user still shows up in omscan, I can not create a new user with that user name in SAC (says user already exists, but does not show).

What can I do?


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